AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Network Coverage
Learn more about AT&T's fast mobile broadband network.
Pinned posts
(0)
No conversations found!
(7895)
Accepted Solution
Official Solution
Does the Active Armor VPN work overseas?
I'm going to Europe and need a vpn. I am happy with the vpn on my phone at home, but will it work in the UK and Europe? Do I need to pay for a different VPN service?
Questions
105
2
4G/5G/4G&5G CA/5G ENDC?
Which 4G Bands and CAs does AT&T support? Does AT&T support which 5G Band/CA/ENDC?
Questions
43
1
0
Phone use in Cancun
I have a Iphone and pay for unlimited...can I send texts or make phone calls from Cancun? I live in the U.S. Thanks!
Questions
77
2
0
IDP activation in the US Virgin Islands
I do not think I should be charged the IDP charge when I am in the US Virgin Islands. How do I avoid it?
Questions
75
4
0
Usage in Mexico
I have the retired Unlimited Plus plan am I able to use unlimited talk, text and data while in Mexico at no additional price?
Questions
29
2
0
Closed
I am planning to Launch AT&T's services through out India
Hi Team, Greetings for the day. I am Srinivasan Sundaram Founder CEO , Upstem Technologies Pvt Ltd. its an 11 year old IT consulting firm based out of Chennai,Tamilnadu,India. we have plans of Launching wireless Internet Services through out India. Along with Wireless Internet servi
Questions
25
2
0
Accepted Solution
Official Solution
Mobile Troubleshooting - Solutions & Tips to Resolve Signal, Messaging Issues & More
Welcome to the Mobile Troubleshooting Hub! Learn how to easily fix most service issues! Service loss can be a pain! Not getting text messages or pictures, even worse! What about your battery life? And your watch?! Check out some of our troubleshooting articles below! We have some
Questions
83K
30
0
Network Error message
Initially, I noticed any picture/media messages from iPhones were getting stuck in a wheel of "loading" and would never receive. Next, I noticed that I could not send out media without my device also stalling on loading forever and minutes or hours later receiving a "message failed" notification. No
Questions
46
1
0
Husband in South America (Santiago, Chile) all of a sudden cannot receive phone calls
Hello- My husband is in South America right now (Santiago, Chile) and all of a sudden cannot receive phone calls. When he's called, the phone doesn't ring and a message in Spanish comes up (we think it says that the number doesn't exist?). Voicemail is not an option. He has been on the phon
Questions
44
1
0
message 6 us01lv meaning
Unable to call 2 different landlines. Receiving error message 6 us01lv. Dialing all the numbers. Has been happening for 2 days. Please Assist
Questions
8.8K
7
0
Popular topics
Expand all
Learn how to setup or fix your device with step-by-step help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Ready to push the smartphone boundaries with the new Samsung Galaxy S23?
Be the first to reply
(139)
Billing
I’m being sent my next door neighbors bill with the Wrong address for years, being billed to my home and they may have been receiving our discount and federal &state recovery fees discounts and they have another account at an address next to my family member who has been experiencing issues as w
Questions
•
TV
1
0
0
S22 ultra still not get android 13 update when I will receive its update?
Hello, I have Galaxy S22 ultra AT&T S908USQU1AVCJ and still there is no software available update to Android 13. Please tell me the reason and when it will be available. Thanks
Questions
•
Wireless
1
0
0
I wanna join
How much money$ do I need for iPhone plan, if I'm not considered a well qualified customer?
Questions
•
Wireless
1
0
0
Attn: ATT/Samsung CEO's
I'm going to put this out there and I hope that a CEO sees this comment from either AT&T or Samsung. I just purchased a new S23 Ultra at a cost of 1380 United States dollars. Even though I got a great trade in on my old phone I’m still going to have a difference of 580 dollars out of pocket. Now
Questions
•
Wireless
5
0
0
Not getting my trade in credit...HELP!
I got my daughter a new phone and it was a trade in. It was suppose to be $11.00 per month. We are on the 8th month and still no credit. I have spent a ridiculous amount of time (10+ hours) trying to get this fixed with no luck. What do I need to do to get this resolved?
Questions
•
Wireless
4
0
0
Trending Accepted Solutions
(112)
Accepted Solution
Official Solution
Can’t access my sbcglobal email
Hello I’m not able to log into my sbcglobal email and really need to log into for to reset a password on an app!!
Questions
•
175
5
0
Accepted Solution
Official Solution
Missing $250.00 card
For NEW service I was supposed to get a $250.00 card. Get the run around every time I call about it. Now they say I need a bill from another provider and a ETF fee to get the $250.00. Who else has been deceived like this?
Questions
•
Internet
161
2
0
Accepted Solution
Official Solution
International Calling
What is the difference between AT&T International Day Pass($10/day) and AT&T International Calling Package ($15/mo.)? Which one is the cheapest to use? If I am using my phone daily(calls, text etc.) it would seem AT&T International Calling Package is the better deal? I have AT&T Int
Questions
136
1
0
Accepted Solution
Official Solution
Att.net email
If I cancel my att home internet can I keep my att.net email?
Questions
•
Internet
125
3
0
Accepted Solution
Official Solution
Text message
My new secret guy put me on his AT&T account he keeps making comments about seeing my text messages. Can he read all my text messages
Questions
•
Wireless
123
1
0