
Suspend service
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
Learn more about AT&T's fast mobile broadband network.
7.8K
Accepted Solution
Official Solution
Hello, I live in a very rural area and I was wanting to use 4g/5g for internet/data only. I installed a Cel-Fi GO X | Cell Phone Signal Booster | 1 Panel Antenna/Long Ranger Bundle Kit - All Accessories Included | Multi-Carrier Support with Carrier Switching | Up to 100 dB with a NETGEAR Night
Questions
63
1
0
Closed
Planning to go to Alaska. While there I will be in Anchorage, Denali, Skagway, Juneau, Ketchikan and Vancouver. Will I have voice and data service. I have a shar d data plan and never run out.
Questions
1.8K
2
0
Accepted Solution
Official Solution
What is the least expensive way to stay in touch when I am out of the country
Questions
60
4
0
Accepted Solution
Official Solution
I am a senior citizen and a member of AARP. I noticed in my paperwork AT&T is listed in places that work with AARP. Do you give discounts to people like me?
Questions
99
4
0
Accepted Solution
Official Solution
How do I connect my non AT&T WIFI extender? I have a Netgear Nighthawk AX8.
Questions
24
1
0
Yesterday my wife, daughter, and I were unable to use our phones while at an amusement park, Busch Gardens in Williamsburg, VA. All attempted calls responded with “Call Failed” message, iMessages were unable to be delivered, some “text” messages were able to go through, but not many. My daugh
Questions
207
13
After more than 20 yrs as a dedicated ATT customer, I will be seeking the services of a carrier that can actually deliver wireless service. ATT has gone from being the leader in the industry to a subpar carrier. I never have more than 2 bars, mostly 1 bar even in a supposedly high coverage metropol
Questions
46
2
0
My Air 4920 stopped working the other day after working fine for 2 years. I've moved the device right next to the router and I held the WPS button down on the router and then the Air. Now the lights on the Air just blink red.
Questions
20
1
0
I have a phone that i got at the at&t store which i’m currently paying off, my friend wants to gift me an iphone 14 and keep my iphone 12, if i switch all my at&t information like the memory and phone service and all of that from my iphone 12 to the iphone 14, and my friends switches all he
Questions
22
1
0
I am in a populated area of Colorado Springs and have consistent issues with losing 5G service and it going to LTE. When this happens, I cannot send or receive SMS/MMS messages, I cannot use any apps that require internet, and on the browser it says no internet connection. I have tried
Questions
33
3
0
Let us help protect you from unwanted calls, text messages and spam.
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
My SOS is on from my esim. I had been trying to make calls for a few hours and now I can’t make any
Questions
6
0
0
A few months ago we had an in home expert switch our service over from Sprint/T-Mobile to AT&T. She was very knowledgeable and thorough with the entire process. When she offered the Visa card or bill credit for $250 each line we specifically watched her select the customize button and select the
Questions
• Wireless
10
0
0
https://tvline.com/2023/01/30/paramount-plus-with-showtime-rebrand-cable-network-name-change-explained/ It seems that everyone who pays the $10/mo for Paramount+ will get Showtime included. The names of the linear Showtime channels will be renamed. Content should stay very similar. What doe
Questions
• TV
10
0
0
Hello, 1: Had AT&T 1G service connected to AX11000 for years now. (uVerse Residential router) 2: Upgraded to AT&T 2G service (BGW320-505) with 5G port (5/2.5/1) connected to ASUS AX11000. 3: The ASUS Primary WAN port is 2.5G. Can't get this to connect as 2.5G. It ONLY works as 1G 4: Is
Questions
• Internet
8
0
0
Hello I’m not getting any network when I put my SIM card in my iPhone 14pro max
Questions
• Wireless
8
0
0
Accepted Solution
Official Solution
Closed
I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.
Questions
• TV
9K
108
Accepted Solution
Official Solution
See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?
Questions
• Internet
1.2K
1
0
Accepted Solution
Official Solution
I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa
Questions
• Wireless
267
5
0
Accepted Solution
Official Solution
Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi
Questions
• Wireless
252
2
0
Accepted Solution
Official Solution
I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB. I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub
Questions
• Internet
250
6
0
We understand how frantic the new year can be. Let us help you set up your new gifts and get you ready for a great 2023!
Learn how to troubleshoot CARE CODE error messages, fix login issues and a more secure way to access your AT&T mail service.
We have all you need to ensure your service is not interrupted.
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
We can help you manage your account, transfer billing responsibility, understand your bill, and more.
Learn how you can get the new iPhone 14, iPhone 14 Plus, iPhone 14 Pro & iPhone 14 Pro Max from AT&T!
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.