Network Coverage

Network Coverage

Learn more about AT&T's fast mobile broadband network.

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Cellphone not able to call/receive calls

Cellphone has been done since Sunday. Is there a cell tower problem.  I live in Rosemead, CA

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Better coverage in Milton Freewater area.

We could use better coverage in The Milton Freewater, Oregon area, especially along HI Way 11. Many businesses on the stretch and service is poor. A tower would greatly benefit that area and the perfect spot would be the MF Drive In Theater. It is open just 6 months out of the year and sits on 5 acr

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International Day pass Slow speed Japan

I am using the international day pass traveling to Japan and I keep getting very intermittent service. It keeps down grading to 3G. I had to turn off 5G and that seemed to have a more frequent LTE connection. At times it will just drop to No Service and not connect I will turn on and off Cellular mu

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Losing service every 30 minutes

I keep losing service every 30 minutes or so. I restart my phone, then I have 5g service for like 30 min to maybe an hour and the same thing happens. I chatted with att, they restarted the network, it was good for like 4 hours. Same problem. This happened with my old phone when I switched to att, an

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Can’t make calls in Milwaukee, WI 53216

I seem to be getting an increase in dropped calls in certain areas for almost 2 months. Now I can’t make outgoing calls. This is extremely frustrating.  What’s going on with ATT service in this area? 

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How can I get out of my contract?

How can I get out of my contract without paying fees? I have chatted, called, and email but still have no service 90 percent of the time. I always get disconnected from them. The people are starting to become rude. I just want what I pay for and they don't seem to care. Please help.

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4.1K

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Complaint

I need to file a formal complaint! The reps that AT&T has working overseas are misinformed, do not know what they are doing and are not friendly.  Perfect example is I asked to add a $70 plan to my account and when they were done with the order, I asked to add another plan to another one o

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iphone slow to switch from Wifi calling to cellular when I leave house

I recently got the iphone 14 and when I am at home I use Wifi calling. I've noticed when I leave house it takes forever (sometimes up to 20 minutes) for my phone to switch back to cellular calling. Often I have to turn airplane mode on and off several times and sometimes turn phone off and restart.

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How do I activate my AT&T International passport

How do I activate it? I can’t get access internet.

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350

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Wireless dead zones

When i pass thru two area near each other a new call cannot be made. An existing call degrades wher e the other party can no longer hear me. the area in question in NY, ling island, nassau county. On jericho turnpike and round swamp road, zip code 11797

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Wifi calling unavailable on s22 ultra

I have never been able to access wifi calling on my samsung ultra 22 via the Firstnet service since I got the phone. There is no toggle button, it isn't even grayed because "wifi calling" does not show up anywhere on my phone on any menus. I spent several hours on the phone with different people at

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 • Wireless

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can't ACCESS my old SBCGlobal.net Email that i haven't used over 10 years

I tried to login on here but it says it's can't find it but my old Facebook account shows that it has been linked to an sbcglobal.net email. im having trouble finding it here or any information. since my dad was the one who made the account for me when I was very young. it's been about over 15 years

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 • Email

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Access card cannot be read- multiple restarts- please help!

About a month ago, I began receiving an error message code that said my (main receiver) access card could not be read. Incredibly frustrating (especially during the playoffs) - the work around was restarting the device and then it worked. ...until during the course of watching a recorded 30 minute s

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 • TV

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AT&T won’t apply credits and marked my phones as a recycle after 2 years!

I bought to iPhones 13 pro max and traded in my iPhone 8 and IPhone SE . I waited more than a year for them to apply credits. Whenever I called customer service they use to tell me they haven’t received the phones. After talking to the supervisor I was told that my credits will be applied in 3 bi

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 • Wireless

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High Ping/Packet Loss Start Jan 27. Starts at 8pm every night. Alabama.

Everything is fine during the day. Not sure what else to say an i know im not the only one after reading the forums here. I am seeing incredible high ping in games, navigating websites, I'm dropping packets. Everything has been rebooted, updated, unplugged, etc. I am seeing tons of "Invalid IP P

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 • Internet

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ATT lied about $300 rebate

Offered a $300 Visa card for getting fiber one. Agent also offered $150 for getting the 1 gig .  Got the $150. Here’s all the excuses about why I didn’t the the Visa card.  Had to wait until  I had service for one month.  Reward center wasn’t authorized to give more than $200, t

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 • Internet

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

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 • TV

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108

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I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

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 • Internet

1.2K

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Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

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 • Wireless

268

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NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

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 • Wireless

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ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

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 • Internet

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