AT&T Holiday Deals & Gifts - Don't miss these holiday deals on the latest devices!
Network Coverage

Network Coverage

Learn more about AT&T's fast mobile broadband network.

7.8K

Ask a question

Pinned posts

(0)
No conversations found!
(7696)
How do I add an international day pass?

Every time I click a link for an international day pass, it takes me to a site saying I need to combine all my accounts into one.  I only have one account and the link doesnt work. I really need service and I'm already in Iceland.  I cannot call any service number because I do not have ce

Questions

1

0

0

Accepted Solution

AARP Senior Discount

I am a senior citizen and a member of AARP. I noticed in my paperwork AT&T is listed in places that work with AARP.  Do you give discounts to people like me?

Questions

17

4

0

None AT&T Extender

How do I connect my non AT&T WIFI extender? I have a Netgear Nighthawk AX8.

Questions

11

1

0

International Calling

What is the least expensive way to stay in touch when I am out of the country

Questions

9

0

0

No service, unable to send iMessages, make nor receive calls while at Busch Gardens in Williamsburg, VA

Yesterday my wife, daughter, and I were unable to use our phones while at an amusement park, Busch Gardens in Williamsburg, VA. All attempted calls responded with “Call Failed” message, iMessages were unable to be delivered, some “text” messages were able to go through, but not many.  My daugh

Questions

152

13

Poor Service

After more than 20 yrs as a dedicated ATT customer, I will be seeking the services of a carrier that can actually deliver wireless service. ATT has gone from being the leader in the industry to a subpar carrier. I never have more than 2 bars, mostly 1 bar even in a supposedly high coverage metropol

Questions

30

2

0

Air 4920 Lights are Blinking RED

My Air 4920 stopped working the other day after working fine for 2 years. I've moved the device right next to the router and I held the WPS button down on the router and then the Air. Now the lights on the Air just blink red.

Questions

11

1

0

Changing Service

I have a phone that i got at the at&t store which i’m currently paying off, my friend wants to gift me an iphone 14 and keep my iphone 12, if i switch all my at&t information like the memory and phone service and all of that from my iphone 12 to the iphone 14, and my friends switches all he

Questions

16

1

0

No signal

Phone displaying SOS though I am in a known ATT cell

Questions

13

1

0

LTE equals no service

I am in a populated area of Colorado Springs and have consistent issues with losing 5G service and it going to LTE. When this happens, I cannot send or receive SMS/MMS messages, I cannot use any apps that require internet, and on the browser it says no internet connection.   I have tried

Questions

19

3

0

Be the first to reply

(232)
How do I add an international day pass?

Every time I click a link for an international day pass, it takes me to a site saying I need to combine all my accounts into one.  I only have one account and the link doesnt work. I really need service and I'm already in Iceland.  I cannot call any service number because I do not have ce

Questions

1

0

0

What’s up with AT&T internet?

Both storms now we’ve lost our internet during the storm and it took days to get reconnected. Going on day six by end of day today. Their handy info page just says sorry we’re working on it. The last update actually had a specific time (3/52am this morning) that it would be restored. Anyone else hav

Questions

 • Internet

2

0

0

Mobile roaming not working

I've been using a prepaid and just a month ago when I'm in Mexico data isn't working. It has an exclamation mark. I already tried restarting my phone and network. I don't know what else to try.

Questions

 • Wireless

2

0

0

Pay as you go.

For the last few years I’ve switched my account from a pay-as-you-go plan to pay monthly plan when I visit the US all I had to do was top up £100 a year. I can’t do that now, why is that?

Questions

 • Wireless

3

0

0

Why can’t i decline protection plan when upgrading

ATT won’t let me bypass the protection option if i choose to decline it. It pops up a warning about how i only have 30 days to enroll… but won’t let me choose the decline option.  Only when i choose one of the protection package does it let me go through.  That is so wrong

Questions

 • Wireless

4

0

0

Can't Access Online Account

I bought a SIM card today at ATT for an ATT mobile hotspot. I tried to access my account online. I entered my "phone number" for the SIM card. (In quotes because it does not allow making phone calls.) And my ZIP code. But then it wanted my billing account number. How would I have any access to th

Questions

 • Wireless

4

0

0

Trending Accepted Solutions

(332)

Accepted Solution

Official Solution

Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

4.8K

19

Accepted Solution

Official Solution

Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

Questions

 • Email

2.6K

41

0

Accepted Solution

Official Solution

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

532

2

0

Accepted Solution

Official Solution

Having to reset my password every time I try to access my email account

I get a message when I try to log into my email account on my laptop that there have been too many attempts to log into my account and I am locked out until I change my password. This started out happening every once and awhile but now it is happening just about every time I try to log into my email

Questions

 • Email

461

18

Accepted Solution

Official Solution

Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

Questions

 • Email

420

1

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.