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Help logging into your HBO Max experience.

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Accepted Solution

HBO Max sign-in error

I have AT&T Elite account. I have verified my email.  I have clicked on the HBO MAX tile and it said I was all set. Got to HBO MAX and it says Can't Verify Sign-in.  I've attempted on my phone and on a browser.  I've attempted to clear all fields and try again.  I've went b

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Official Solution

HBO Max sign in error

I Have had the most difficult time trying to sign into HBO Max with att as my service provider and/or from my att account email as a HBO Max user account. I have eligible service through my att wireless account with the Unlimited elite plan. Contacted both att support as well as HBO Max Support and

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497

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I can’t login in HBOmax with my AT&T account.

I have unlimited data and I had site up everything but I still don’t have access to HBO. Thanks. 

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Can’t login with AT&T credentials

I am a subscriber to AT&T mobile unlimited elite plan, but HBO Max can’t verify my subscription and doesn’t let me in. How do I fix it?

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22

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Galaxy Fold3 Unlock Version

I have tested that I can't sign in to HBO Max App with my Galaxy Fold3 unlock version using At&t as provider. I tried with a Galaxy Fold3 ATT version and signed in correctly. Another thing I tried was logging in into HBO Max with no provider using a direct suscription and it work correctly too.

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8

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hbomax

Why can't I log in in HBOmax?

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9

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Wants me to chose plan

We have hbo max included with our wireless plan. When I try to login with my att login info it keeps wanting me to selecr a plan, which have subscription fees. We now also have Directvstream, but that shouldn't affect what we had before signing up.

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I'm still getting 'Can't Verify Subscription'

Logging in with AT&T log in as instructed

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35

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HBO max trouble signing in

HBO max keeps telling me “your subscription through att has expired” no matter what device I use, i can’t watch HBO max. I’ve called att plenty times and they say they’ll fix it but it doesnt get fixed. Help please

Questions

58

5

What is Error Code “-4” on HBO Max app on ROKU TV?

For the past week, I get this error message you in the app on my ROKU: “HBO Max Application Error” “Lost Connection to the server” “Error Code -4” All reboots, re-installs of the app, TV, etc….have been done. ROKU is saying it’s HBO Max and not them. Has anyone else had or have this issue and if so,

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HBO Max log-in issues

I keep getting an error that I am not using the ID and password associated with my AT&T account. I confirmed with AT&T I am using the correct account information. Any ideas?

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Accepted Solution

Official Solution

Is there any way to log out every user on HBO Max?

My ex is logged into my account and I don't know how to kick him off. I've changed my user Id and password but all accounts on my devices are still logged in and I want to log out every device.

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