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Thermostat and keypad without active contract

We’re moving in a couple months and plan to leave our digital life equipment with our house as our new house has security equipment already. I’m wondering if we disable our service will our thermostat and keypad work for the new residents of our house or do we need to purchase and install a new door

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transfer account to employee discount program

My wife was a former AT&T employee. She was surplus. I need to move our digital account under my name so we can continue with the employee discount. Can someone help?

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Adding Devices to my current Digital Life Security System

I have looked multiple times and one would think it would be quite obvious on how I can add cameras to my current Digital Life system. Unfortunately I have found relatively nothing on the internet that say "Go Here".  I am looking to add two external cameras - preferably wireless.

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why does my digital life camera have a timeout limit?

Digital Life asks "if I am still there" after a period of time while watching a camera live feed. Can this be corrected or changed via settings?

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Adding or removing devices

Can I add or subtract my own devices. for example I had to get a new thermostat with my new AC unit so my old thermostat is inactive

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Professional installation for replacement CO Sensor

Is professional installation needed for a CO Sensor replacement? My current CO Sensor is 7 years old and needs replacement. Ordering online requires the addition of professional installation.

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Require a phone line?

Does the service require a telephone line? We are remodeling and want to remove the he old phone line but not sure if it has anything to do with my digital life service.  Any help with this would be appreciated.

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Change account billing email address

How do you change the account's billing email address?

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45

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Service Reactivate

Can I have my Security system reactivate using the my Equiments already installed in the house, or do I need to purchase new one?

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How to terminate Digital LIfe service?

I wish to terminate my Digital Life service. Since COVID-19, how is that done?

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Refund - Poor customer service

I joined AT&T last august 2022 and when i was signing up the employe never stated a specific plan besides what i want. i stated that i just want unlimited data and the highest speed (with my active duty military discount and autopay and ect. discounts i should be paying 64$ a month) . He stated

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returned gateway verified

had to return a gateway........ They keep texting me that it's not been received.      Tracking shows it was received by them 10 days ago.      I keep calling the number & having to leave message or for them to return call  & now for 2 days no one has call

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Visual voice mail does not work after Samsung update

Cannot see messages using visual voicemail. Must dial the voice mail number

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Hotspot

​We use our iPhone hotspot to connect wireless to our tv to stream movies (Netflix, Prime Video). How can we use less of the hotspot data limit when we stream? Can’t find where to lower the image quality for example.​

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Fiber not available where I live. Yet it is.

The ATT tech guys were in front of my house connecting fiber to a home in a neighborhood behind us. There is an access box between me and my neighbor.  They dug their cord trench and went right by my home and to a home behind me.  I went on my PC to check if fiber was available in my neig

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how to get AT&T to removed a bunch of outdated wires and connection boxes on the back of the building?

I have a duplex. Neither tenant has a land line.  I have a land line there that services the security entry unit of the building. There is a jumble of antiquated wires and connection boxes (4 of different vintage) on the back outside wall of the building.  I would like the dead wires

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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271

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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scam?

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

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