*ALERT* - April 1, 2023 the Digital Life Community will be shut down. For questions please call 855.288.2727
Learn

Learn

New features, change batteries, more!

186

Ask a question

Pinned posts

(0)
No conversations found!
(135)
L
keypad alert

Keypad is showing door tampered, opened and replace battery. I replaced the battery, reopened and closed the door and the 3 alerts are still showing on the keypad. I tried several batteries. Cannot fix the problems.

Questions

77

3

0

Need to Replace Battery

I have had my ATT Digital Life Security system for a few years and recently it started beeping with the display saying to replace the battery. I presume my monthly subscription fee covers routine maintenance on the system?  How do I schedule an ATT service rep to come to my house to replace th

Questions

312

7

0

Closed

New Service with existing system

I recently purchased a home in Memphis Tennessee at and would like to use the existing system. I cannot locate a phone number or anyone to discuss this system, its functioning or its service agreement. Please help. Thanks

Questions

63

1

0

Turn off beeping while in test mode

I am waiting for some CR batteries to replace in a door sensor and the keypad is beeping every 5-10 minutes letting me know something is wrong. How do I make it stop until I can get the batteries replaced?

Questions

52

1

0

Accepted Solution

Official Solution

Changing payment methods

My credit card was compromised and I need to provide the new cc # but when I go to my acct from my computer or from the phone app it won't allow me to click "edit payment method" and when I call the call tree offers no option for providing a new CC and no opt-out for a human.

Questions

1K

3

0

Need a new "Protected By" sign

Need a new "Protected By" sign

Questions

113

3

0

Accepted Solution

Official Solution

Purchase More Sensors

Good evening chaps, I just want to purchase three more sensors for some windows but whenever I try to purchase them, it says there is a $39.99 monthly fee too. I must be missing something cause that doesn't make any sense. Can anyone tell me how to just purchase a few sensors without them adding mo

Questions

123

1

0

Smoke sensor

I need an additional Digital Like smoke sensor but when I call DL sales/support, it is not available to order anymore apparently. What can I do/where can I go to get one?  Do AT&T stores have them available?

Questions

72

3

0

Alarm

How do I set the alarm to activate at a certain time? Thank you.

Questions

56

2

0

How do I set the clock for my outdoor cam?

Recordings from my outdoor cam show incorrect time.

Questions

47

3

0

Be the first to reply

(183)
Point Of Sale Activation

Purchased at Walmart And scanned IEMI but at&t blocked my device saying it was stolen here is proof

Questions

4

0

0

Hotspot

​We use our iPhone hotspot to connect wireless to our tv to stream movies (Netflix, Prime Video). How can we use less of the hotspot data limit when we stream? Can’t find where to lower the image quality for example.​

Questions

1

0

0

Regarding Ottopylot resonse

to ottopylots resonse Has life beat you down so bad that you feel the need to make others feel the same way??? Or are you just that way in general??? Or mabey your just showing off!!! Well either way it's not only rude disrespectful and Juvenile but it's Uncalled for. The fact thatyou keep pointing

Questions

2

0

0

Fiber not available where I live. Yet it is.

The ATT tech guys were in front of my house connecting fiber to a home in a neighborhood behind us. There is an access box between me and my neighbor.  They dug their cord trench and went right by my home and to a home behind me.  I went on my PC to check if fiber was available in my neig

Questions

3

0

0

how to get AT&T to removed a bunch of outdated wires and connection boxes on the back of the building?

I have a duplex. Neither tenant has a land line.  I have a land line there that services the security entry unit of the building. There is a jumble of antiquated wires and connection boxes (4 of different vintage) on the back outside wall of the building.  I would like the dead wires

Questions

4

0

0

Email account recovery and forgotten pass word

Had this account for several years and used for my previous business. Then once I could not log in and at&t were not able to help. So I created a gmail account. Would like to know if I can still get into that account plus one other.

Questions

1

0

0

Trending Accepted Solutions

(297)

Accepted Solution

Official Solution

High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

Questions

395

6

0

Accepted Solution

Official Solution

U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

Questions

305

2

0

Accepted Solution

Official Solution

Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

Questions

267

4

0

Accepted Solution

Official Solution

I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

Questions

256

1

0

Accepted Solution

Official Solution

scam?

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

Questions

234

2

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store