

Learn
New features, change batteries, more!
Pinned posts
No conversations found!
Reuse Sercomm OC452 outdoor camera from old att DigitalLife security system
Reuse Sercomm oc452 camera from out of business digital life system. Have Pace 5268 router
Questions
149
2
0
Closed
How to cancel service
Where do I call to make sure the house I just sold has cancelled the service to it?
Questions
314
3
0
Digital Life Billing
Why am i being charged if my device de-activated as of October 1st? Yet i got a bill for Oct- Nov?
Questions
173
1
0
Alarm operation after Digital Life service ended by AT&T
We are aware that Digital Life service has been ended by AT&T and our system worked up to today but now both keypads display “software update in progress”. Does this mean that the system is now useless? We had our DLC replaced about two months ago as it was faulty and when the tech reinstalled t
Questions
366
20
0
Removing equipment
Alarm system is not longer been monitored I want to remove it. Called AT&T and they said they can not do anything. How I remove these things from my walls ??? the is insane how hard these is installed and now after owner pay full price for equipment you can not remove it !!
Questions
374
25
0
Cloud Camera Storage?
One of our catalytic converter was stolen at approximately 2 AM, in camera frame, but by the time we realized it at 1 PM, the online camera record was overwritten. Is there a longer record of camera video in the cloud to which we could refer? Thanks.
Questions
170
4
0
AUTOMATIC DOOR LOCK
how do i find the serial number for the automatic door lock? Is this lock compatible with another security provider?
Questions
149
1
0
Accepted Solution
Official Solution
Using thermostat without digital life
Our thermostat seems like it has been set "automatically" since we cancelled our digital life system. Are we not able to set the thermostat ourselves without having the digital life service? If we can set without digital life, how do we do it? We can't even raise the temperature in our
Questions
980
15
0
AT&T Digital Life
Will my Digital Life security system still operate once AT&T stops service in February? I know it won’t be monitored but curious if the app and system will still work.
Questions
795
3
0
Former AT&T Digital Life....
I've got some cameras installed through a former AT&T Digital Life installation. Now I am automating using my Alexa and Aeotec hub. I've got all but a few proprietary devices connected to the hub, but I still have two cameras, assuming they don't utilize ZWave or Zigbee, that I would like to acc
Questions
162
0
0
Be the first to reply
returned gateway verified
had to return a gateway........ They keep texting me that it's not been received. Tracking shows it was received by them 10 days ago. I keep calling the number & having to leave message or for them to return call & now for 2 days no one has call
Questions
•
Internet
1
0
0
Visual voice mail does not work after Samsung update
Cannot see messages using visual voicemail. Must dial the voice mail number
Questions
•
Wireless
0
0
0
Sim card locked
My Sim card was locked by my little sisters and I don’t know how to fix it because it won’t let me call anyone
Questions
•
Wireless
1
0
0
Hotspot
We use our iPhone hotspot to connect wireless to our tv to stream movies (Netflix, Prime Video). How can we use less of the hotspot data limit when we stream? Can’t find where to lower the image quality for example.
Questions
•
Wireless
5
0
0
Fiber not available where I live. Yet it is.
The ATT tech guys were in front of my house connecting fiber to a home in a neighborhood behind us. There is an access box between me and my neighbor. They dug their cord trench and went right by my home and to a home behind me. I went on my PC to check if fiber was available in my neig
Questions
•
Internet
4
0
0
how to get AT&T to removed a bunch of outdated wires and connection boxes on the back of the building?
I have a duplex. Neither tenant has a land line. I have a land line there that services the security entry unit of the building. There is a jumble of antiquated wires and connection boxes (4 of different vintage) on the back outside wall of the building. I would like the dead wires
Questions
•
Home Phone
5
0
0
Trending Accepted Solutions
Accepted Solution
Official Solution
High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
Questions
•
Internet
395
6
0
Accepted Solution
Official Solution
U-Verse and Internet (Fiber)
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
Questions
•
Internet
305
2
0
Accepted Solution
Official Solution
Report outage
Is there any way to report an outage on a landline besides staying on hold for an hour or more??
Questions
•
Home Phone
270
4
0
Accepted Solution
Official Solution
I need to get my old iPhone that I sold unlocked.
I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
Questions
•
Wireless
256
1
0
Accepted Solution
Official Solution
scam?
I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.
Questions
•
234
2
Frequently Asked Questions
Looking for the new Samsung Galaxy S23, Samsung Galaxy S23+ and Samsung Galaxy S23 Ultra? We've got what you want!
Whether your gift was bought from us or is a compatible and unlocked device, we can help you set up that new gift and get you connected!
Learn how to troubleshoot CARE CODE error messages, fix login issues and a more secure way to access your AT&T mail service.
We have all you need to ensure your service is not interrupted.
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
We can help you manage your account, transfer billing responsibility, understand your bill, and more.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.