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Landline Phone Troubleshooting

Landline Phone Troubleshooting

Get help with service problems, maintenance, wiring & more.

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CANNOT FIND ANALOG HOME PHONE LISTED UNDER MY NAME

I signed up for an analog home landline phone to go along with my cell/internet service. I just received a bill and went to att.com to pay it. The only thing that opens up is my cell/internet bill. I've searched, selected home landline, and re-checked, but nothing comes up but my digital account.

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Home Landline Outage - Bill Reduction Advice

Twice in 3 months an AT&T Technician has been working in my area and caused my Home Landline to be out of service for two weeks or longer. Also, other residents where I live.  I also live in a rural area with no cellular coverage so I cannot call ATT to discuss my bill being reduced for an

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88

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ATT Digital line won’t make outgoing calls

When I call out it tells me to call the 877 activation line. I call it can it tells me it’s already activated. I have had this phone number for years.

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140

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How do I edit my Chat. IE remove my phone #

How do I edit my chat. I want to remove my phone number

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Phantom 911 Calls From My Basic Landline

I was just greeted by two officers from our local police department. They were responding to two 911 calls originating from our basic landline home phone. The calls were received by the 911 dispatcher 15-30 minutes earlier.  Has anyone else experienced phantom 911 calls from their landli

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85

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Telephone wiring from AT&T vault to Apartment Building phone room

Please provide a contact number of the AT&T department that installs telephone wiring form the AT&T vault to the phone room in my 6 unit apartment building. The building is at [EDITED] L.A., Ca. 90036. My contact [EDITED] or e-mail:[email scrubbed] [EDITED per Community Guidelines]

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Repair ticket-Technician in Jeopardy

My 85 year old father’s landline is constant static, can’t call out but can receive calls that can’t be heard due to static. Repair ticket was placed Thursday, September 8th with completion time by 8 pm, Sunday, September 11th. I received a text on Sunday man saying a tech was on the way. No other

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88

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Dead battery

I need to buy a new battery CS3 HR 1227W F2 FR 12v 27 cell 1.67V

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17

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bl102 answering machine - cannot change outgoing message

When I try to follow the instructions to change the outgoing message on my BL102 phone, the menu option says "Not Available" when I should be getting the option that allows me to record a new message. Any idea why & how to overcome?

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48

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Recurring landline problem

How do I get a repair issue escalated? There is a problem with the underground phone line in my area that sometimes causes my landline to go out when we have a heavy rain. I have been dealing with this issue for several years, repeatedly. I have requested that my issue be escalated with several peop

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billing

I have before me a credit card debit from my credit card statement showing my internet bill, which is twice as high as Verizon, which is perceived by most as having better service, being paid on December 1st. THE BILL WAS PAID ON DECEMBER FIRST. WHY DOESN'T MY ACCOUNT REFLECT THIS? ALSO I AM GLADLY

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 • Internet

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Att fiber internet connection

I signed up for fiber 2 months ago. First they said it would take 5 days to confirm fiber was available. It took 2 weeks. Then they came out and installed fiber from the pole to inside my home. Since then I have had 4 appointments. They have all been a waste of my time. So that is 5 appointments in

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 • Internet

4

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Active armor not working.

Call and protect was working fine but Active armor is doesn’t won’t I have an I have uninstalled restart my phone installed it again and and doesn’t work  to load 

Questions

 • Wireless

3

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CARE CODE: 201 [LU100]

Can't a company the size of AT&T ($135.56 billion) fix a stupid login problem? Do bonuses for executives get in the way of hiring competent programmers?  They sure don't have a problem raising prices.

Questions

 • Email

9

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Favorites channel

Used to be able to press the yellow triangle A button to take me directly to favorites now it only goes to 'veiw all channels"

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 • TV

5

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None AT&T Extender

How do I connect my non AT&T WIFI extender? I have a Netgear Nighthawk AX8.

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 • Wireless

7

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

4.6K

19

Accepted Solution

Official Solution

Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

Questions

 • Email

2.6K

38

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Accepted Solution

Official Solution

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

530

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Accepted Solution

Official Solution

Having to reset my password every time I try to access my email account

I get a message when I try to log into my email account on my laptop that there have been too many attempts to log into my account and I am locked out until I change my password. This started out happening every once and awhile but now it is happening just about every time I try to log into my email

Questions

 • Email

449

18

Accepted Solution

Official Solution

Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

Questions

 • Email

413

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