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Landline Phone Troubleshooting

Landline Phone Troubleshooting

Get help with service problems, maintenance, wiring & more.

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Is ring planet part of ATT

My mother was told that ATT was upgrading and she could no longer use her home phone and was told by ring planet that she must switch to their service in order to keep her home phone service. Is ring planet part of att and if not, how do we cancel it and get her home number back.  She is 75 ye

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several beeps before a dial tone...

I just bought my new AT&T answering system with 3 handsets. I did call my Comcast company and told them I would like the voicemail feature taken off my phone line. They say it's off now, but when ever I try to call out with one of my landline handsets I get several beeps before I get a solid ton

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HOME LAND LINE IS OUT AGAIN

i NEED A PHONE # TO CALL TO REPORT MY MOTHER'S LAND LINE IS OUT AGAIN. THIS HAPPENED LAST WEEK AND WAS REPAIRED IN 2 DAYS. NOW IT IS OUT AGAIN!!!  SHE IS A 90 YEAR OLD WOMAN THAT LIVES ALONE AND DEPENDS ON HER CAPTION PHONE SINCE SHE IS ALMOST DEAF.  I NEED THIS FIXED ASAP.

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ATT disconnected the wrong line, now a nightmare to get it back

I had two POTS lines, one primary connected to all the jacks in my house. I had another secondary line connected to only one jack.  I called to cancel the secondary line.  Somehow both lines were canceled.  I called to get the primary line reconnected.  The primary line phone nu

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1 or 2 Line Filter

We have wall phones, a Computer, and home security all on phone lines. We have a lot of static on our phones, so much we sometimes have to hang up. We have filters on all that we installed in 1999 when the security system was installed. The static has only started the past couple years and has gotte

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Exceptionally Poor Customer Service

Reaching a human via the IVR is nearly impossible. Hold times are excessive and agents are more interested in ending the call (likely to improve their personal service metric) than actually helping.  When a trouble ticket is finally entered, service intervals are ridiculously long.  Websi

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Mrs. Tonya Penalber

We have been having problems with out Church's phones for years now. I have to call every couple months and report the outage and then wait for service repairs to come out.  Today I have been on hold over 1.5 hours and still have not been able to even report the outage.  Who can I talk

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Line in use then No line msg. Tried upluGging all. Changed phone still no dt

Followed info here and unplugged cordless phones from my landline. Removed batteries from cordless base and other unit and also tried plugged in a wall phone to another phone jack. Cordless Still says no line and wall phone has no dt. unplugged my only tech and that s my cable and internet. this is

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Lanline not working...

My landline has been down for a month now and AT&T is not accessible. Each time that I have called the support line; I have to wait at least an hour and 20 minutes to get any help (I have called 6+ times).  Each time I have called; I have been sent to someone else who was no more of servic

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can't find my landline account

When I entered my account number with the three additional digits after my landline phone number, and my zip code, the following error shows up: That information doesn't look quite right. Try again.

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ANDROID 13 UPGRADE

Greetings: I have a locked AT&T S-21 Ultra (Build G998USQS5CVIG) that as of 11/28/2022 have not received the Android 13 Upgrade. Kindly appreciated your assistance. Regards Wilfredo Lagares

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 • Wireless

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Mi Samsung s21 ulta G998USAS4BUKK sin actualización

Tengo un s21 ultra desbloqueado pero desde diciembre del año pasado no recibo actualización alguna, no se actualizará a Android 13

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 • Wireless

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My AT&T, high-speed Internet is hacked with a bow Bogan ip address

203.0.113.42 that’s the Hacker I believe or 99.35.19.134 can anyone help me to find out where this this is playing to where it’s coming from I know it’s hacking my AT&T modem that be BG something 700 it’s a Motorola me by Motorola. It’s a model it’s a modem and I am U-verse modem gateway? He’s b

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 • Internet

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ACP

I recently got accepted for the ACP benefit, but my original plan was the $40 a month. I need to switch my account to the $30 a month so ACP can pay for the entire thing.. If I switch my plans over with it still pay for it or will I have to come out of pocket $30 since it's being "renewed"

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 • Wireless

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Wi-Fi calling on prepaid plan

Currently in Canada and using a compatible device (iPhone 13 Max) and eSIM but cannot seem to get Wi-Fi calling. Is it even possible on prepaid? Can anyone please guide on this? — I tried to enable it and toggle it etc. it’s simply not working.

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 • Wireless

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Why is it so hard to see my order status page?

I ordered fiber over a week ago and it says package is shipped and all im trying to do is track my order but i keep getting redirected to the troubleshoot and repair site and says it cant access it over and over again. Getting anywhere on this god forsaken website is a nightmare. Redirects and cons

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 • Internet

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Trending Accepted Solutions

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

1.2K

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

493

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Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

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 • Email

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att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

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 • Email

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