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Landline Phone Troubleshooting

Landline Phone Troubleshooting

Get help with service problems, maintenance, wiring & more.

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Who can I talk to?

Our home phone is out for the umpteenth time, one time for over 3 months. It stopped working yesterday, no dial tone, silence, nothing. Estimated repair date is October 28th!  I would like to talk to someone other than the women that answer the phone or the service technicians.   There ha

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Call Cannot be Completed

Is there anyone out there who can help me? The home phone at my parent's house cannot be called. They're in Florida, but AT&T outages continue to say they have service and they are NOT in the Ft Myers area. I live in Ohio and have their account information, but can't get into their account

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73

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removal of pedestal

Who do I contact regarding the removal of the pedestal bordering my driveway

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85

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Landline Number Changed Announcement

It used to be when you moved AT&T would put a message on your old landline number saying the number has been changed & give the new number. They tell me that this is no longer the case. Is there any way around this, any way to get an announcement telling callers your new number?

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61

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Moving landline number to mobile carrier

Hello, I want to move my AT&T landline number to a mobile carrier but I can't find how to do that inside my AT&T account. Please advise - thank you!

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68

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Land line cannot accept calls at this time

Can anyone help me? When calling my friends land line the message says "cannot accept calls at this time". She needs this land line because she lives in a heavily wooded area and has bad cell service. What could be wring with her phone? She has the bill auto debited from her checking account and it

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42

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bgw210 phone status light

I have rebooted the bgw210 several times, the phone light does not come on. This is a new problem for me, phone working until recently, now I have no home phone service.

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Homephone(voip) Portpin (tello)

I'm trying to port my home phone to tello cellular and need a port pin, I found 1 definitive answer on what the port pin is- "For anyone reading this in March 2022... For old ATT landlines, traditionally ATT landline customer agents would ask for the 3 digits following your phone number at t

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260

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Official Solution

landline phone outages

How do I find out if there is a outage concerning my landline

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271

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President's Office has not helped me

I was directed to the PO after all else failed. I was promised my original (25 Yrs) phone number back, but Mr.G has not followed through. He was so helpful at first. At this time No one can call me. I am 83 and my husband is 95. We have lots of medical people who use my old number. I have personal

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Issue with Service restoration in Palm Coast Florida

Our fiber has been down since 11/22 at 6:33 PM in Palm Coast and we can not get a direct answer as to when it will be restored. We keep being told that it will be 24 hours.

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 • Internet

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Call logs up to last 36 months on online account

How can I access call details for last 24 months from my acccount? There is no option in usage and history.

Questions

 • Home Phone

7

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Active Armor Blocked Malicious URL

Hadn’t used my phone in about two hours, came back to it and had a notification that Active Armor blocked a malicious URL and I tapped the notification before reading the url that was blocked. Now I can’t see what URL was blocked, and also I’m confused how the URL was attempted to be visited when my

Questions

 • Wireless

3

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Check Validity of AT&T email address

is this a valid AT&T address, or am I getting Spam message? "[email scrubbed]" thanks

Questions

 • Email

17

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My box

It will not come on.

Questions

 • Internet

8

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Firstnet S22 Ultra Slow

I just switched my service to firstnet with an s22 ultra (unlocked, black sim). The speeds have been awful, I'm getting around 15mbps down. I have another phone on the account that's on friends and family, an s22 plus, which got over 90mbps down sitting next to the ultra. My 4g ipad (also on firstne

Questions

 • Wireless

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

2K

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

1.5K

8

Accepted Solution

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

507

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Accepted Solution

Official Solution

Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

Questions

 • Email

379

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Accepted Solution

Android 13 | One UI 5 | Samsung Galaxy S22

I have SM-S901U ATT unlock. When will the update come to my smartphone? Friends with SM-S901U1 ATT have already received Android 13.

Questions

 • Wireless

355

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