Landline Phone Troubleshooting

Landline Phone Troubleshooting

Get help with service problems, maintenance, wiring & more.

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Landlines Going Away

AT&T, along with other providers of landline phones, will be actively phasing out their landline services soon in response to the FCC Landline Shutdown Order 19-72. U.S. service providers will be required to offer customers an alternative to landlines and use devices to convert analog signals to

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Removal of Easement

I work at a law firm in Allentown, Pennsylvania and am working on a project that needs to have a driveway vacated and an AT&T easement moved/abandoned. Can you please help me with a contact person?

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My landline will not ring and there is only 45 DC volts going from ATT to my home.

What is the ringing voltage of a telephone land line?

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When AT&T installer kills existing connections

When the installer hooks up new phones in our building, one or more existing user loses service. This can take over a week to fix.

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I need to report my home landline outage

no dial tone, cannot call out and nobody can call in

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why doesn't att.com/repair work?

My two landlines for the last two plus years are dead or have excessive static. I constantly report trouble at att.com/repair but that their site doesn't work for anymore.

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Sprint Dial Up Phone Lines

I have sprint lines on wood post , like old school telephone line with an easement . However , theirs no more sprint , and theirs no more phone lines in use , so who owns the lines now ? I don’t think they are being used , so can I just get rid of them ? Or sell them ? Or does AT&T need to come

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Damaged landline utility box

I have a damaged landline utility box in my front yard. It is held together with duct tape. The original provider was GTE. From the research that I have done this far, there is some indication that this is AT&T now. Is there a way to find out if it belongs to AT&T? I would love to get it re

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Landline Wire Removal

Greetings ! We ported our home phone to a cell phone a number of years ago but we still have a bundle of landline wires in our basement which I would like removed. 1) Will AT&T do this and if so, how much does it cost ? 2) If I can do this, can I get something in writing from AT&T that give

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Phone Utility pole broken for weeks causing public safety issues

I am the City Manager for Sandusky Michigan and have made multiple attempts to get ATT to deal with a broken pole that is causing wire to hang and create a safety issue. Kids are able to touch the wires that are hanging low

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DL72219 Caller ID question

I set up this cordless phone today. When I call from my cell phone, my name shows up for caller ID. Other cell phones in the same room only show “wireless caller”. I added a phone number with name to the directory and that number appears as “wireless caller” as well. Only my name appears. Any ideas?

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AT&T Utility Box Covers

We have a utility box in front of our house that has a dilapidated cover and is a safety issue. How can we report it to be replaced/repaired? Address is in Orlando, FL Thank you

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