Landline Phone Troubleshooting

I have an old easement that is no longer being used, it was with South Central Bell. I was wanting to review this and see if we can make amendments to it if at all possible

My phone service has been disconnected for over a week since the rainstorms. I can't call customer service to get a live person. What is happening? Is AT&T working on it? When will the repairs be done?

Our road got washed out and exposed a large underground service wire cable Trying to find a way to report it BEFORE there's a serious problem

Tired of calling 800-288-2020, and the ATT system deciding I need wireless or that i need uverse..or directtv. Im looking for a number that will result in an agent eventually picking upo and asking for my landline number, and then being able to schedule repairs. Hope Springs Eternal... thx

Hello, I am trying to locate a copy of an easement agreement between At and T and the owner of the real property where the easement is located. Who can I contact regarding this question?

Every time it rains, my wired land line starts malfunctioning. A little rain introduces static of varying levels depending on the amount of rain.  When there are heavy rains, the land line STOPS WORKING for weeks.  A repair request always cites a minimum of 1-1/2 to two weeks for a techni

Please help me. I am 79 years old and my husband is 82 and we have had a landline phone in our home for over 30 years and now we are forced to have a cell phone and the cell phone does not work in our home.  I need to find out what I can do and how to send the cellular phone back and get my la

I have overhead wires from the electrical poles, I don't have landline service and don't intend to. I would like to have the lines removed as they are unsightly - how do I request At&T remove their equipment?

I reported a service outage for a family member in CA and I received an ETA 3 weeks out. They have a medical alert device and have recently had a bad health turn that put them on blood thinners which would make a fall alone even more problematic. Is there a way to get this trouble ticket escalated d

January 13, 2023 My 3 home phone lines have been out for approximately 3 weeks. The problem for all 3 lines is on the C.O side of the protector. I reported the problem through ATT on-line service. An appointment was made by ATT. I spent an entire day at home waiting for the repair per