Landline Phone Troubleshooting

Landline Phone Troubleshooting

Get help with service problems, maintenance, wiring & more.

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Easement with South Central Bell

I have an old easement that is no longer being used, it was with South Central Bell. I was wanting to review this and see if we can make amendments to it if at all possible

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Phone service disconnected since rainstorms

My phone service has been disconnected for over a week since the rainstorms. I can't call customer service to get a live person. What is happening? Is AT&T working on it? When will the repairs be done?

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Underground line exposure

Our road got washed out and exposed a large underground service wire cable Trying to find a way to report it BEFORE there's a serious problem

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Landline Repair Service...IS THERE A DIRECT NUMBER?

Tired of calling 800-288-2020, and the ATT system deciding I need wireless or that i need uverse..or directtv. Im looking for a number that will result in an agent eventually picking upo and asking for my landline number, and then being able to schedule repairs. Hope Springs Eternal... thx

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Easement on Property

Hello, I am trying to locate a copy of an easement agreement between At and T and the owner of the real property where the easement is located. Who can I contact regarding this question?

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How to request Credit because Land line (Wired) phone never works when it rains

Every time it rains, my wired land line starts malfunctioning. A little rain introduces static of varying levels depending on the amount of rain.  When there are heavy rains, the land line STOPS WORKING for weeks.  A repair request always cites a minimum of 1-1/2 to two weeks for a techni

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How can I contact AT&T Loyalty Dept by computer to talk to a person, because I do not have any phone service at this time

Please help me. I am 79 years old and my husband is 82 and we have had a landline phone in our home for over 30 years and now we are forced to have a cell phone and the cell phone does not work in our home.  I need to find out what I can do and how to send the cellular phone back and get my la

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Remove physical landline drop to home

I have overhead wires from the electrical poles, I don't have landline service and don't intend to. I would like to have the lines removed as they are unsightly - how do I request At&T remove their equipment?

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Service Restoration Priority for Medical Alert Customers

I reported a service outage for a family member in CA and I received an ETA 3 weeks out. They have a medical alert device and have recently had a bad health turn that put them on blood thinners which would make a fall alone even more problematic. Is there a way to get this trouble ticket escalated d

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ATT REPAIR IS THE WORST

January 13, 2023 My 3 home phone lines have been out for approximately 3 weeks. The problem for all 3 lines is on the C.O side of the protector. I reported the problem through ATT on-line service. An appointment was made by ATT. I spent an entire day at home waiting for the repair per

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Billing

I’m being sent my next door neighbors bill with the Wrong address for years, being billed to my home and they may have been receiving our discount and federal &state recovery fees discounts and they have another account at an address next to my family member who has been experiencing issues as w

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S22 ultra still not get android 13 update when I will receive its update?

Hello, I have Galaxy S22 ultra AT&T S908USQU1AVCJ and still there is no software available update to Android 13. Please tell me the reason and when it will be available. Thanks

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When will software update happen

When will software update happen

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I wanna join

How much money$ do I need for iPhone plan, if I'm not considered a well qualified customer?

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Attn: ATT/Samsung CEO's

I'm going to put this out there and I hope that a CEO sees this comment from either AT&T or Samsung. I just purchased a new S23 Ultra at a cost of 1380 United States dollars. Even though I got a great trade in on my old phone I’m still going to have a difference of 580 dollars out of pocket. Now

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Not getting my trade in credit...HELP!

I got my daughter a new phone and it was a trade in. It was suppose to be $11.00 per month. We are on the 8th month and still no credit.  I have spent a ridiculous amount of time (10+ hours) trying to get this fixed with no luck.  What do I need to do to get this resolved?

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Can’t access my sbcglobal email

Hello I’m not able to log into my sbcglobal email and really need to log into for to reset a password on an app!!

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Missing $250.00 card

For NEW service I was supposed to get a $250.00 card. Get the run around every time I call about it. Now they say I need a bill from another provider and a ETF fee to get the $250.00. Who else has been deceived like this?

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International Calling

What is the difference between AT&T International Day Pass($10/day) and AT&T International Calling Package ($15/mo.)? Which one is the cheapest to use? If I am using my phone daily(calls, text etc.) it would seem AT&T International Calling Package is the better deal? I have AT&T Int

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Att.net email

If I cancel my att home internet can I keep my att.net email?

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Text message

My new secret guy put me on his AT&T account he keeps making comments about seeing my text messages. Can he read all my text messages

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