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Service Restoration Priority for Medical Alert Customers
I reported a service outage for a family member in CA and I received an ETA 3 weeks out. They have a medical alert device and have recently had a bad health turn that put them on blood thinners which would make a fall alone even more problematic. Is there a way to get this trouble ticket escalated d
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ATT REPAIR IS THE WORST
January 13, 2023 My 3 home phone lines have been out for approximately 3 weeks. The problem for all 3 lines is on the C.O side of the protector. I reported the problem through ATT on-line service. An appointment was made by ATT. I spent an entire day at home waiting for the repair per
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How do I look up Service Ticket status online (for landline repair)??
I got as far as AT&T giving me a ticket # (PE509C50) with a service appointment of yesterday (1/14), but last night, I got a text saying "Sorry but we won't be able to make your scheduled appointment today. You are rescheduled as a priority for the next possible day. To view your appointment sta
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After 3-months, still unable to get a traditional landline service transferred to AT&T that has existed since 1963 in Grand Rapids, MI
Since 10/28/2022 I have been unable to get a problem resolved finishing getting a landline transferred from our old landline provided to AT&T. On one call back on 11/7/2022 the phone number was changed in error from a landline to a mobile number. I made 13 calls between 11/8/2022 & 12/16/202
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Is there an email for ATT? I've been having issues for a month and have called/chatted a bunch of times. Each time I spend 1 - 2 hours being transferred around a bunch of times with each person telling me it's not something they can do and then transferring me agin. I think sending a transcript of t
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Number retention after landline cancelation?
I am going to cancel my landline traditional phone service because it has become to expensive . Can you retain your phone number and have calls forwarded to your cellphone? Any suggestions on how to do this most effectively?
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I canceled last year cancelation code?
I cancelled my phone last year. They failed too. They gave me a cancellation code and I jotted down. I have tons of numbers. Does anyone know how many numbers and or letters are in it so I can find and get credit. How do you reach a person that understands English too? Much thanks!
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Damaged pole needs to be removed
In Center Moriches. Chichester Avenue and Frowein Road.
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is there any way to CHAT with a human instead of a 'bot?
Trying to get ATT repair support for a traditional landline outage (outage is on ATT side of the Network Interface Box, not in the home wiring). Filed online a trouble report; got a confirming email; got text messages to my cellphone indicating repair would happen and/or a tech would vi
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Landline Call History display on U-verse TV
I used to be able to view the call history from our digital landline on the U-verse TV screen. Now I can't find a Call History tab to click, on the Phone category or anywhere else. Is there another way in?
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Retrieving SBCGlobal.net password when phone number has changed
Having read all the fixes on this forum, none seem to work. I have changed the phone number associated with this account, so sending out a password doesn’t work, even though it’s now saying “ Hmm… we can’t reset your password We don’t have the account details needed to complete your request. Also
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Replacement gateway
we have a Motorola BGW210-700. internet connection has been cutting in and out for a while now, totally at random. we have had three technicians out, and they dont seem to be able to find a problem with any wiring One recommended possibly replacing our gateway, and sending the old, current one back
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Internet
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Missing photos ATT Storage
Hi! Need some help if anyone has had the same or similar issue. I have stored my photos and videos in ATT Photo Storage App/cloud but now it only shows photos from Oct 2021 onward. All my previous photos/videos are gone. I have tried multiple times emailing and chatting with ATT with no help
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Wireless
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Insurance requirements for business installation
Has anyone else had a fiber installation done for a small business? My landlord has requested: Certificate of liability Separate endorsement letter listing them as additional insured Workers comp As far as I'm aware, the work to be done would be plugging in the modem into the electrical c
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Internet
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I can get into my email and send emails but I am not receiving email from an msn account but can send to it.
----- The following addresses had permanent fatal errors -----<[email scrubbed]> (reason: 554 [RL02] Message content not accepted for policy reasons; see https://postmaster.yahooinc.com/error-codes) ----- Transcript of session follows -----... while talking to mx-
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Why does AT&T voice mail pick up instead of visual voice mail
I have visual voice mail set as default but AT&T voice-mail takes messages
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Wireless
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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
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U-Verse and Internet (Fiber)
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
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Unlock
I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
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Wireless
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Swapping eSIMs?
I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible
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Wireless
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scam?
I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.
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