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Landline Phone Troubleshooting
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Unable to submit a repair ticket
Hello, I have a bit of a problem. My home phone line is down (no dial tone), and the troubleshooting didn't work, so I went to att.com/repair and tried to submit a ticket, but it won't let me. After I put in my phone number and message, I get a "403 - forbidden" error screen. I checked for outages i
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Account number is 812 923 8541 956 6
I disconnected the landline because lightning struck the pole and I would like to get the number back. I was told that it was being held at Ameritech AT&T wireline. If I could get my same number I would like to open a wireless account through AT&T. The phone number I want is 812-923-8541. I
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Easement with South Central Bell
I have an old easement that is no longer being used, it was with South Central Bell. I was wanting to review this and see if we can make amendments to it if at all possible
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Phone service disconnected since rainstorms
My phone service has been disconnected for over a week since the rainstorms. I can't call customer service to get a live person. What is happening? Is AT&T working on it? When will the repairs be done?
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Underground line exposure
Our road got washed out and exposed a large underground service wire cable Trying to find a way to report it BEFORE there's a serious problem
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Landline Repair Service...IS THERE A DIRECT NUMBER?
Tired of calling 800-288-2020, and the ATT system deciding I need wireless or that i need uverse..or directtv. Im looking for a number that will result in an agent eventually picking upo and asking for my landline number, and then being able to schedule repairs. Hope Springs Eternal... thx
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Easement on Property
Hello, I am trying to locate a copy of an easement agreement between At and T and the owner of the real property where the easement is located. Who can I contact regarding this question?
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How to request Credit because Land line (Wired) phone never works when it rains
Every time it rains, my wired land line starts malfunctioning. A little rain introduces static of varying levels depending on the amount of rain. When there are heavy rains, the land line STOPS WORKING for weeks. A repair request always cites a minimum of 1-1/2 to two weeks for a techni
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How can I contact AT&T Loyalty Dept by computer to talk to a person, because I do not have any phone service at this time
Please help me. I am 79 years old and my husband is 82 and we have had a landline phone in our home for over 30 years and now we are forced to have a cell phone and the cell phone does not work in our home. I need to find out what I can do and how to send the cellular phone back and get my la
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Remove physical landline drop to home
I have overhead wires from the electrical poles, I don't have landline service and don't intend to. I would like to have the lines removed as they are unsightly - how do I request At&T remove their equipment?
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Retrieving SBCGlobal.net password when phone number has changed
Having read all the fixes on this forum, none seem to work. I have changed the phone number associated with this account, so sending out a password doesn’t work, even though it’s now saying “ Hmm… we can’t reset your password We don’t have the account details needed to complete your request. Also
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Replacement gateway
we have a Motorola BGW210-700. internet connection has been cutting in and out for a while now, totally at random. we have had three technicians out, and they dont seem to be able to find a problem with any wiring One recommended possibly replacing our gateway, and sending the old, current one back
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Internet
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Missing photos ATT Storage
Hi! Need some help if anyone has had the same or similar issue. I have stored my photos and videos in ATT Photo Storage App/cloud but now it only shows photos from Oct 2021 onward. All my previous photos/videos are gone. I have tried multiple times emailing and chatting with ATT with no help
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Wireless
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Insurance requirements for business installation
Has anyone else had a fiber installation done for a small business? My landlord has requested: Certificate of liability Separate endorsement letter listing them as additional insured Workers comp As far as I'm aware, the work to be done would be plugging in the modem into the electrical c
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Internet
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I can get into my email and send emails but I am not receiving email from an msn account but can send to it.
----- The following addresses had permanent fatal errors -----<[email scrubbed]> (reason: 554 [RL02] Message content not accepted for policy reasons; see https://postmaster.yahooinc.com/error-codes) ----- Transcript of session follows -----... while talking to mx-
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Why does AT&T voice mail pick up instead of visual voice mail
I have visual voice mail set as default but AT&T voice-mail takes messages
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Wireless
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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
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U-Verse and Internet (Fiber)
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
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Unlock
I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
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Wireless
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Swapping eSIMs?
I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible
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Wireless
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scam?
I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.
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