Landline Phone Troubleshooting

Landline Phone Troubleshooting

Get help with service problems, maintenance, wiring & more.

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DLP73410

I am trying to change the number of rings on this phone before it goes to voicemail. It is set on 6 but goes to voicemail after 2 rings.

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I'm helpless, since I don't seem to have any options.

My Landline phone service has been down since a rain storm yesterday, and I can't call out or receive incoming calls. I tried and was unable to set up a service call online. I'm continually given a toll free # to call for help, but I obviously can't call it, because my phone doesn't work. What can I

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Phone Jack

Installation of another phone jack for emergency services.

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outage 70053 zip

I've reported both my Uverse internet and traditional land line home phone as not working. AT&T says no outages for my account and I can't find how to show area outages.

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CREATE ONLINE ACCOUNT

I WANT TO SET UP AUTO PAYMENT FOR MY FATHERS DIRECT TV AND ATT ACCOUNT. I DO NOT HAVE A USER ID FOR HIM (I HAVE A SEPARATE ATT.NET ACCOUNT FOR MYSELF)  tHIS SHOULDN'T BE HARD TO DO! i HAVE ACCOUNT AND PHONE # INFORMATION

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leaning and rotten pole in my back yard WEST PALM BEACH Florida

At 5015 NORTH FLAGLER DRIVE WEST PALM BEACH FL 33407, THERE IS AN ATT POLE , THAT IS ROTTEN AT THE BASE AND LEANING, please have Service pole planner for this area call me. Richard A.  (Edited per community guidelines)

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View bill

Why can I not view my LAN line bill online in Texas?

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Outbound dialed calls immediately revert to the dial tone.

Outbound dialed calls immediately revert to the dial tone. Inbound calls are fine.

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No service for a month

I have spent eight hours on the phone talking to customer service reps. I have made two trips to the ATT store. I have replaced my home phones at the request of att and also replaced the modem. Same problem. Had a tech come to my house and verified that all my equipment was working correctly. The on

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FAX comes and I can't use the phone.

My FAX machine and I can't use the phone

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AT&T won’t apply credits and marked my phones as a recycle after 2 years!

I bought to iPhones 13 pro max and traded in my iPhone 8 and IPhone SE . I waited more than a year for them to apply credits. Whenever I called customer service they use to tell me they haven’t received the phones. After talking to the supervisor I was told that my credits will be applied in 3 bi

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 • Wireless

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High Ping/Packet Loss Start Jan 27. Starts at 8pm every night. Alabama.

Everything is fine during the day. Not sure what else to say an i know im not the only one after reading the forums here. I am seeing incredible high ping in games, navigating websites, I'm dropping packets. Everything has been rebooted, updated, unplugged, etc. I am seeing tons of "Invalid IP P

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 • Internet

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ATT lied about $300 rebate

Offered a $300 Visa card for getting fiber one. Agent also offered $150 for getting the 1 gig .  Got the $150. Here’s all the excuses about why I didn’t the the Visa card.  Had to wait until  I had service for one month.  Reward center wasn’t authorized to give more than $200, t

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 • Wireless

6

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Same problem that hasn't been resolved.

I've tried numerous times thru chat or calls to ATT and so far NO help. I'm locked out of a sbcgobal.net email account I've had for YEARS. The password has been changed and my security questions have also been changed so I cannot reset the password.  

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 • Email

6

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Can't hear anyone when receiving calls and they can't hear me when I make a call on home phone.

Home phone rings and just has "Ringing" in the caller ID window. I answer but can't hear anyone on the line.  I can call out but the person on the other end can't hear me.

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Phone not making my calls

My SOS is on from my esim. I had been trying to make calls for a few hours and now I can’t make any

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 • Wireless

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

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 • TV

9.1K

108

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I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

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 • Internet

1.2K

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Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

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 • Wireless

267

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NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

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 • Wireless

252

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ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

Questions

 • Internet

251

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