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Landline Phone Troubleshooting

Landline Phone Troubleshooting

Get help with service problems, maintenance, wiring & more.

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Message is This number cannot take your call

I rebooted router and continue to get this error message when a call is made to my land line

Questions

66

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Transferring AT&T lan line

I want to transfer my AT&T lan line to Tracfone, retaining the same number. On the Tracfone site, I’ve run into trouble inputting my AT&T Account Number; on my AT&T monthly bill, the account number is designated as my phone number plus a three-digit “code.” When I’ve inputted the number

Questions

39

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phone line 1 and 2 not subscribe?

my landline are not working and in the conf. it says phone 1 and 2 not subscribe.

Questions

155

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Do I need to "UnLink" Wireless from Landline account before initiating Landline Port? Want to retain Wireless as is w ATT.

My Wireless number is apparently "married" with my primary home landline in my ATT account, e.g., under (area code) xxx-xxxx-3 digit customer code, and is noted as "Wireline + Wireless" in the "My Account" section online. I intend to port my landline elsewhere (outside ATT) but want to retain my AT

Questions

102

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Old telephone line has been cut and is dangling. How to get it removed?

Our home apparently used to have landline telephone service but that service was discontinued before we moved here. Now there is an unused, cut line dangling above our driveway. How can we have that removed?

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153

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Landline voltage

The measured AC voltage is 103.7V . I've been under the impression that 60V is the norm. How is this possible?

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102

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Damaged Distribution Pedestal

Hello. There is a Damaged Distribution Pedestal located within our Homeowner's Association that has exposed wiring-and residents are concerned for their children and animals safety.  Who can I contact to get this fixed?

Questions

36

1

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Utility Pole Relocation Request in Asheville NC

I am in the process of purchasing a lot in Asheville NC. There are two utility poles (nearly touching each other) that will be right in the middle of the only place on the lot I can put a driveway, so they will need to be moved.  One appears to carry Duke Power electricity and internet cables,

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40

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Landline Dropped calls

Our landline (digital) keeps dropping calls. Also, when you try to call the landline, it will ring several times then go to voicemail with the message "the person you are calling is not available". We just had a new modem installed with a fiber optic cable. But we still have the same issues. We have

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Ref # 42332292022126

Tried calling twice with NO call return. Don’t understand why USA calls are sent to Philippines or Southeast Asia, when they can’t help. I’m would like credit for 7 days when the landline was under repair. The main was hit by a road grader.

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47

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Airtel Postpaid Number not Working in USA

I am facing problem from last 12 days no service coming. Before that worked fine. Can anyone help me on that?

Questions

 • Home Phone

3

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Pay my bill online

Pay my bill online,

Questions

 • Wireless

7

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Refund that's owed me for over 1 YEAR

I have been waiting for a refund that's owed me for OVER 1 year now. It's a 200$ refund. I've talked to CS and Supervisors, both totally useless. WHO do I go to now?

Questions

 • Wireless

7

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Available 5G channels on bgw210-700 residential gateway

When I go in to manually set my 5g channel all of the channels available to set are 20mhz channels. Is there a way to get to 40 mhz channels or 80 mhz channels or is there some reason that those channels are not available?

Questions

 • Wireless

5

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My wifi is not connecting to my router

Hi. I have to restart my router every single evening or I can't stream on my Smart TV. Lately, when I restart my router, my wifi light doesn't come on. I also have an extender through ATT. I never know if I will have wifi or not, and if I do, it goes on and off a lot. I have been restarting router d

Questions

 • Internet

4

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UHQ Upscaler on Galaxy Note20 ultra

Why is it greyed out? Everything is Bluetooth now... so my earbuds and headphones are wireless. ???? So, is it a useless feature then?

Questions

 • Wireless

4

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

Questions

 • Email

1.7K

25

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

1.2K

8

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Official Solution

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

483

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Accepted Solution

Official Solution

Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

Questions

 • Email

351

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Accepted Solution

Official Solution

att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

Questions

 • Email

341

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