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Landline Phone Troubleshooting

Landline Phone Troubleshooting

Get help with service problems, maintenance, wiring & more.

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Unused/Unsightly Streetside ATT Pole to be Removed

There is an unused ATT pole that needs to be removed. It is directly across the street from my backyard fence opening and related driveway so is a constant concern when I try to use my backyard driveway. Can you please assist with the removal of this unused and unsightly pole?

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Accepted Solution

Callme

I need to pay. My bill

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Scam or Not?

I have telephone service via Comcast Xfinity. I do not have AT&T but I’m now getting calls from AT&T saying that some of my Xfinity phone calls have defaulted to the AT&T network.  The message says that AT&T doesn’t have my name or address so I should call another number to giv

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The worst customer service ever!

My parents recently moved and need new service. They have had 5 different appointments with AT&T for a phone line to be installed and it's still not installed. 4 of the appointments were cancelled by AT&T after nobody showed up (of course, this was several hours AFTER their appointment time

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I get a busy signal when trying to access my vm by dial *98

I get a busy signal when trying to access my vm by dial *98 and am not able to access my vm

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Pole falling on my house

We have a pole falling into the house. How do I report this.   It is a true emergency. 

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DLP73410

I am trying to change the number of rings on this phone before it goes to voicemail. It is set on 6 but goes to voicemail after 2 rings.

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I'm helpless, since I don't seem to have any options.

My Landline phone service has been down since a rain storm yesterday, and I can't call out or receive incoming calls. I tried and was unable to set up a service call online. I'm continually given a toll free # to call for help, but I obviously can't call it, because my phone doesn't work. What can I

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Phone Jack

Installation of another phone jack for emergency services.

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outage 70053 zip

I've reported both my Uverse internet and traditional land line home phone as not working. AT&T says no outages for my account and I can't find how to show area outages.

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ACP

I recently got accepted for the ACP benefit, but my original plan was the $40 a month. I need to switch my account to the $30 a month so ACP can pay for the entire thing.. If I switch my plans over with it still pay for it or will I have to come out of pocket $30 since it's being "renewed"

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 • Wireless

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Wi-Fi calling on prepaid plan

Currently in Canada and using a compatible device (iPhone 13 Max) and eSIM but cannot seem to get Wi-Fi calling. Is it even possible on prepaid? Can anyone please guide on this? — I tried to enable it and toggle it etc. it’s simply not working.

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 • Wireless

5

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Why is it so hard to see my order status page?

I ordered fiber over a week ago and it says package is shipped and all im trying to do is track my order but i keep getting redirected to the troubleshoot and repair site and says it cant access it over and over again. Getting anywhere on this god forsaken website is a nightmare. Redirects and cons

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 • Internet

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sbcglobal.net receives emails but is locked so I cannot do anythimg except read emails

Could this have anything to do with windows 10 which I loaded on this computer? Email works perfectly on my other computer which has windows 7.

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 • Email

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AT&T locked our sbcglobal.net email account and refuses to grant access

We set up our sbcglobal.net accounts up years ago when we set up a DSL line in 1997. Since then we've had other accounts with AT&T, including U-Verse, high-speed internet, and a combined internet & DirecTV account. Since AT&T internet was only max 25Mbps in our area, we switched provider

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 • Email

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SSTNC-001

I keep getting this error when I try to accept the " Terms and conditions ". I'm bringing my own phone to ATT but I'm unable to. Please help!!

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 • Wireless

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Official Solution

Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

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 • Wireless

1.2K

8

Accepted Solution

Official Solution

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

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 • Internet

493

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Accepted Solution

Official Solution

att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

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 • Email

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Accepted Solution

Android 13 | One UI 5 | Samsung Galaxy S22

I have SM-S901U ATT unlock. When will the update come to my smartphone? Friends with SM-S901U1 ATT have already received Android 13.

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 • Wireless

288

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