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Landline Phone Plans

Landline Phone Plans

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Get land line

New a land line as my husband is a disable Vietnam Vet who doesn't use cell phones as he can't remember how to use

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2 hours to cancel a fax line- WHY???????

My bill tripled for lines NOT BEING USED. Riddle me this -Why on earth in 2022 would it take in excess of 2 hours to CANCEL a darn fax line ???  Will be trimming down my business with ATT&T.. need a provider who can operate in THIS CENTURY UPDATE: And despite being very polite I think I

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Charged for an extra line for 12 years

I just found out through one of your customer service representatives that ATT has been charging me for an extra line since 2009. ATT Is saying they will give me 50.00 credit. I have been a customer for 35 years . That’s pretty sad to treat your customers that way . 

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Keeping a long-time number

Our family has had the same home telephone number for 53 years. My Dad doesn't want the phone any more but we'd like to keep the number in case one of us moves to the area -- it would stay in the family. Is there a way to "keep" a number for some monthly amount in ATT without actually having the lan

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Porting my phone number to Ooma

Will I lose either internet access or phone service when my telephone number has been ported?

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Repair maintenance

How do I know if I have repair maintenance?

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Att line down

My phone line is down - 1292 farmdale ave Louisville ky 40213 / been down for a week / called customer service twice / on phone more than an hour / no response no repair

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New Construction conduit- Portola Valley

I am building a new home in Portola Valley, CA and need to get a conduit installed for future service. Whom can I speak to to set this up?

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Overcharges

Since 2015 I am overcharged $300 two times a year and it's a nightmare to get the credit. Does anyone have a direct number to AT&T Loyalty Department in SanDiego who has helped me in the past.  When I dial the prior SanDiego Loyalty Department #1(855) 250-4777 I end up in the Phillippines

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My service address history with Att for my Landline service in past years

I need to know my address history for my att landline service, for a rental contract that I am about to sign. Can any one tell me how I can get this information. I would really appreciate it.

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(86)
Fold 3 Defective Screen AT&T will not honor replacement

Wondering if anyone has dealt with the same issue. Bought a Fold 3 in October 2021.  Screen cracked and separated on the folding part in June '22.  Was told that there was no Samsung service center around to fix the screen and that I had an option to send Samsung my phone for 3 weeks to f

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 • Wireless

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recovering stolen number

My landline number was stolen and transfer to a cell phone. Have sent information to ATT twice only to get another phone call saying they cannot complete recovery and my file is not there. Who can I contact to find out where my number went and to whom as this is part of identity theft case.

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 • Home Phone

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Overpayment after upgrade

I have a business account. 6 devices 1 watch and 2 chrome books. I recently upgraded 3 out of the six. I paid off all installments except for 1. I am now being charge for 4 upgrades and 3 no return fees I received 3 upgrade phones and 1 return label as expected. The customer service is horrible over

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 • Wireless

3

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Trade in has been in “transit” for almost a month

I shipped an iPhone 11 back to AT&T for trade-in using the supplied label …. According to USPS, the iphone was delivered to the “agent” - Pitney Bowes, on 2 Nov 2022. Tracking number is { {Payment Card Number detected, text hidden}} 3806 34 (image is attached from USPS. Pitney Bowes site indicat

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 • Wireless

3

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HBO Max with Plan

My att account says I have acces to HBO Max free of charge with my plan but when I click the add HBO max button it takes me to a page where they charge me for the add-on. When I try logging in through HBO Max directly and selecting provider they tell me they cant "verify my subscription." How do I f

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 • TV

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Phone not reading sims card

Unable to make or receive phone calls and text messages

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 • Wireless

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

1.3K

8

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

496

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Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

Questions

 • Email

361

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att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

Questions

 • Email

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