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Landline Phone Plans

Landline Phone Plans

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Waiting for refund but AT&T has an error on their end.

I'm not going to waste time and provide as detailed a description as I just typed for an hour and vanished because the site stated it had a "hiccup" when I tried to post earlier! Here is the gist of it:  My account is supposedly delinquent at approximately $400.  I was actually supposed t

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paper check refund

How do I request a paper check refund for a closed landline account?

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40

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Billing issues

I terminated services in July 2022, confirmation code DW0P9K10. I was never given credit for July 2022 and was continued to be billed for internet services for July and August.  When I was given the above confirmation code in July I was told it would terminate both my Residential Line and my I

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54

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Divorce related email question....

My spouse and I are getting divorced. He moved out of the house in 2019, however, the landline/internet are still in his name.  He refuses to transfer billing responsibility to me even though the service is located at my house and I pay the bill.  His reason is that he has a personal emai

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Temporary landline disconnection

Can a landline be temporarily disconnected. My elderly mother is getting incessant phone calls from various medicare and insurance scams.  Would like to disconnect it for a month

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Landline voicemail not forwarding or showing up in sent folder - no change in settings

My business landline Uverse VOIP voicemail is no longer forwarding to email or showing up in my sent folder. There has been no change in my settings but it looks like this broke suddenly in mid-July. Can't find any solutions online.

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House arrest

My mom is trying to get service for my brother as being put on house arrest near landline phone how much it's going to cost

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38

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When did AT&T change account number formats?

My old account number was my phone number plus 7 digits. My new account number is now 9 digits.  When did this format change?

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Mother's phone: She switched landline phone (keeping the number) from Spectrum to AT&T. AT&T botched it. I can't call her.

She can call out but most callers cannot call in to her.   AT&T has sent service people 3 times.  I have spent hours on the phone with AT&T over the last 3 months with tech support and sales.  They have given me dates when the problem would be fixed.  It has not been f

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Personal Assistant Needs Copy of Bill

I am a personal assistant for someone with two phone lines, two separate AT&T bills, one wireless, one landline. I need to access their bills, in order to review and pay, but cannot without a verification to the phone. Since it's not my phone, I don't always have access to the code sent, unless

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Forgot PIN

Forgot screen keypad PIN

Questions

 • Wireless

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Sim card

I currently have the acp program with a different carrier that uses AT&T towers but it doesn’t work right and I can’t access my account online. My phone is unlocked and can be used with any carrier I just need a SIM card to transfer my number over to for AT&T without having to pay for a plan

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 • Wireless

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Verify Identity

I received the following message:Unfortunately, because we were unable to verify your identity with the information you provided, your order was canceled and your credit card has not been charged.We'll be happy to help you with your purchase. Please just visit one of ourAT&T stores and present y

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 • Wireless

10

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Carrier Visibility on ipad

Hello, I’ve called AT&T 3 times today to request the carrier visibility on for my iPad. No one knew what I was talking about and twice I was disconnected and no one called back.  Please help!!!!!

Questions

 • Wireless

8

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Downloaded App

I downloaded an app a couple of years ago, at least, that kept your phone from ringing if the phone number was not in your contacts. But, it does show up as a missed call. This app was a feature that ATT provided. Now, I would need to remove the app but I have no idea how to find it much less remove

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 • Wireless

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fiber

when is fiber going to be available at my address. I have seen them working and laying the line but it still shows unavailable in my neighbor hood

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 • Internet

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Trending Accepted Solutions

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Accepted Solution

Official Solution

Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Accepted Solution

Official Solution

Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

1.2K

8

Accepted Solution

Official Solution

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

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 • Internet

491

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Accepted Solution

Official Solution

Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

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 • Email

355

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Accepted Solution

Official Solution

att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

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 • Email

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