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Landline Phone Features

Landline Phone Features

Find help for voicemail, calling features and more.

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Setting up an online account for a land line - why is this so hard?

Trying to set up an online account for my parent's home land line which they have had since 1977. I can get no one on the phone who can help me, I am just sent to the website to create an account which asks for the phone number and a seven digit customer number that appears no where on the bill desp

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What is the phone number for directory assistance to dispute a charge for a ATT landline?

There is a directory assistance usage call billed on the phone bill. This is a home landline phone that is mainly used for incoming calls.   Directory assistance is not something that is used as the homeowners are not familiar with the feature nor are they English fluent to use it.  Call

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ATT Home Phone

The info message light keeps blinking on the device and I have been unable to turn it off. I read all of the possible solutions and have come to a conclusion that since I am only connecting a landline phone and not using the wifi internet feature then I will not be able to turn off the blinking mes

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Phone Portal Features

I cannot get into phone features to check anything. Also I changed my email address but looks like now I have 3 accounts? And my phone usage does not show all my calls I placed. I had one call to Georgia that does not show up. The best I can tell my other out of state calls are showing up?

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Block "Unavailable" calls

We are going crazy with repeated spam calls coming in as "Unavailable". We cannot block them since we have no phone number to block. We have to take the phone off the hook to stop them. When we put the phone back the calls start up again.

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Getting phone call history

Hello there. Is there any way to get phone call history(calls in) for business landline?

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AT&T Voicemail access from PC

I was under the impression that I could access my voicemail from my Att.com account. However, I am not seeing any of the voicemail options in my account. There is also supposed to be a voicemail app for the PC, but that does not appear to be available any more. Can someone help me? Thanks, Darin

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How to prevent the phone ringing except from specified numbers

Currently, all calls to my land phone are forwarded to my mobile phone without ringing my land line. I want to continue doing it this way but allow specific numbers to ring on my land line. The Call Screening feature would not be suitable because it will not forward unspecified numbers.

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New AT&T BL102-4 DECT 6.0 4-Handset Cordless Phone for Home

I just bought a new AT&T BL102-4 DECT 6.0 4-Handset Cordless Phone for Home to replace my old AT&T CL82353 model. My question is whether there's a way to automate the transfer of my existing contact directory to the new phone.

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digital phone records

In Dec 2021 we changed our ATT landline to a digital phone. I want my phone records for the current year, Jan 1, 2022 to present. I saw the instructions online for retrieving call history, but it is only for 60 calls.I could get that in 2 days. I called customer service - spent over an hour. One re

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Trade in has been in “transit” for almost a month

I shipped an iPhone 11 back to AT&T for trade-in using the supplied label …. According to USPS, the iphone was delivered to the “agent” - Pitney Bowes, on 2 Nov 2022. Tracking number is { {Payment Card Number detected, text hidden}} 3806 34 (image is attached from USPS. Pitney Bowes site indicat

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 • Wireless

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HBO Max with Plan

My att account says I have acces to HBO Max free of charge with my plan but when I click the add HBO max button it takes me to a page where they charge me for the add-on. When I try logging in through HBO Max directly and selecting provider they tell me they cant "verify my subscription." How do I f

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 • TV

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Phone not reading sims card

Unable to make or receive phone calls and text messages

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 • Wireless

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AT&T phone

Unusable. No dial tone. Electricity to them but stopped working on 11/12/22. Says "No Line" (one hard-wired, 2 cordless).

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 • Home Phone

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Group messaging

Unable to receive text messages from all numbers in any group chats with mixed iPhone and android users. They can see my messages but I can’t see theirs.

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 • Wireless

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error message

receive access denied error code 1020

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 • Internet

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Trending Accepted Solutions

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

1.3K

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

496

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Official Solution

Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

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 • Email

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att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

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 • Email

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