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Landline Phone Features

Landline Phone Features

Find help for voicemail, calling features and more.

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Call Protect feature work?

Trying to activate the “Call Protect” feature to stop some of the many many “unavailable caller” spam calls. When I get to the page to activate the feature, I get a purple JSP Processing Failure, HTTP code 500 error. Freezes the page.   Does anyone know if this feature works?  We do have

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rings on my landline

i want my att landline to ring 7 times before my answer machine come on

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Number of rings before 'missed call'

I use Nomorobo to help block calls. Although I realize my phone will ring once if Nomorobo blocks the call, it also puts a 'missed call' on my phone which I have to erase. Is there any option to not log a missed call until after a designated number of rings? If so, I could set to 1 ring and not have

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Number of rings before 'missed call'

I use Nomorobo to help block calls. Although I realize my phone will ring once if Nomorobo blocks the call, it also puts a 'missed call' on my phone which I have to erase. Is there any option to not log a missed call until after a designated number of rings? If so, I could set to 1 ring and not have

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How to obtain 8 months of landline records of calls made and received

I need to get 8 months of LANDLINE records for calls made and received. It seems to be a big secret not only how to do it, but also if it's even possible!  I've been going 100 different directions for 2 days now with no success.  Is there anyone on the planet who can help me, because AT&a

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Ordering a printed phone directory

My elderly father needs a printed phone book for St. Charles County, Warren County and Lincoln County, Missouri. How can I obtain these?

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unwated calls

I have call blocking and on Do not call list but still getting unavailable calls. I have   put the star 60 and the  star 77 on my phone. What is wrong.

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LAN line support

Is there no longer ANYONE in the United States that can give support on LAN lines? I have spent 1.5 hours each day for 5 days talking to 5 different people overseas that can only go by the scripts they are given.  They can’t explain calling features or adjust what you have to something differe

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ATT prepaid phone card

I found my old AT&T prepaid PhoneCard, that we used to while traveling. The card# on the back is not recognized on line. What can I do?

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Expansion Handset Compatible with DLP 72362

Just purchased the DLP 72362, base w/ handset & 2 expansion handsets.   Would like to purchase more handsets. Which ones would work best?

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Samsung Note 20 ultra 5g software update

So with all the talk of the new upgrade I check my phone and I am still running Android 10, why haven't I had any updates in years?

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 • Wireless

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Fold 3 Defective Screen AT&T will not honor replacement

Wondering if anyone has dealt with the same issue. Bought a Fold 3 in October 2021.  Screen cracked and separated on the folding part in June '22.  Was told that there was no Samsung service center around to fix the screen and that I had an option to send Samsung my phone for 3 weeks to f

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 • Wireless

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recovering stolen number

My landline number was stolen and transfer to a cell phone. Have sent information to ATT twice only to get another phone call saying they cannot complete recovery and my file is not there. Who can I contact to find out where my number went and to whom as this is part of identity theft case.

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 • Home Phone

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Overpayment after upgrade

I have a business account. 6 devices 1 watch and 2 chrome books. I recently upgraded 3 out of the six. I paid off all installments except for 1. I am now being charge for 4 upgrades and 3 no return fees I received 3 upgrade phones and 1 return label as expected. The customer service is horrible over

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 • Wireless

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Trade in has been in “transit” for almost a month

I shipped an iPhone 11 back to AT&T for trade-in using the supplied label …. According to USPS, the iphone was delivered to the “agent” - Pitney Bowes, on 2 Nov 2022. Tracking number is { {Payment Card Number detected, text hidden}} 3806 34 (image is attached from USPS. Pitney Bowes site indicat

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 • Wireless

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HBO Max with Plan

My att account says I have acces to HBO Max free of charge with my plan but when I click the add HBO max button it takes me to a page where they charge me for the add-on. When I try logging in through HBO Max directly and selecting provider they tell me they cant "verify my subscription." How do I f

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 • TV

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

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 • Wireless

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

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 • Internet

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Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

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 • Email

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att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

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 • Email

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