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HBO Max Account & Billing

HBO Max Account & Billing

Learn how to manage your HBO Max bill, plans & promotions.

198

(177)

Official Solution

HBO Max and HBO Live channels on Directv Stream?

Does the HBO Live channels that were included with wireless users that had Directv(satellite) not carry over to those that have the Directv Stream service? I have Unlimited Elite that includes HBO Max, and when I had the Directv Satellite service the HBO live channels were added to Directv automati

Questions

503

17

0

Just switched to plan that includes HBO Max; I’m already a HBO Max subscriber, what do I need to do?

Just switched to plan that includes HBO Max; I’m already a HBO Max subscriber, what do I need to do so that I’m not being charged for something that’s free? What do I need to do to “sign up” on the HBO Max site/app with the AT&T(?) credentials? Thanks.

Questions

93

2

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Emails / Text saying to contact for lower rates

Are these texts real?

Questions

35

1

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HBO Max Trial Expire?

Hello, I just recently signed up for fiber internet. I was wanting to know how long do you have HBO?  does it add on to your bill for 14.99?  I cannot find any information on this.  Please help?

Questions

41

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Closed

HBO Max free w internet no channels on ATT TV

so i get hbo max free with my gig internet. I also have ATT TV. I can accesa the HBO max just fine. But the HBO channels are not showing up on my ATT TV. After dealing with customer service several times and with no help. I added hbo max on my ATT TV account. Im hoping after the 3 month trial it wil

Questions

220

9

Missing HBO channels with DirecTv from HBO Max

I had HBO for Life when I signed up with DirecTv and combined my ATT wireless bill, this was great for 3 1/2 years. Fast forward to when HBO Max 1st came out and we got free HBO Max with our fee HBO subscription. My problem is now I have upgraded to Unlimited Elite wireless plan which has free HBO M

Questions

865

11

HBOmax billing

I have the same questions as others. Signed up for ATT Fiber last year that included HBOmax. I had a previous HBOmax account and I seem to remember that it would be swapped over after signing in as the subscriber. I noticed that I have continually been billed under the old account. Is there anyway f

Questions

105

4

0

Accepted Solution

Official Solution

I'm still getting billed on HBO Max

I'm still getting billed on HBO Max for the last year despite having my HBO Max account managed by AT&T. I can't find a way to cancel this charge from my end. Any ideas?

Questions

172

2

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free hbo channels

someone please tell me im not losing my mind!! i was getting free hbo channels (500 through511) with my wireless plan. had them for close to 4 years. then one day they just dissappeared from my tv. and im not talking about hbo max. no one from directv or att seems to know where they went & keep

Questions

68

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HBO Max subscription

I have an unlimited plan that includes free HBO max. How will this show up on my bill as in will it show up and a balance of $0 or will it not show up at all?

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106

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Accepted Solution

Official Solution

For those that have HBO Max included free in their internet or mobile plans...

Since WB/Discovery now owns HBO Max, will AT&T internet customers lose that?

Questions

134

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Unable to verify account

I was browsing the settings and noticed that the email and name for the account information is entirely different. I've never even heard of this email and I can't change it without having access to the email which I obviously don't because it's not mine. I sign in through my att account. Any help mu

Questions

204

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