Everyone gets our best deals on every smartphone - Black Friday gift deals are still here!
HBO Max Account & Billing

HBO Max Account & Billing

Learn how to manage your HBO Max bill, plans & promotions.

202

Ask a question

Pinned posts

(0)
No conversations found!
(180)
HBO Max subscription expired

I recently updated my phone plan because I was overpaying for unlimited. I was assured that I would not lose access to HBO Max because I use it often. However, now it is saying my subscription has expired. I have logged out of all devices and tried to log back in with my AT&T login and it is sti

Questions

5

0

0

Accepted Solution

Official Solution

Payment options for HBO Max (from outside US) - Need help

Hi Need some help with paying for HBO subscription, I have a VPN and can sign up and access HBO Max, but I do not have an American credit card, nor an android phone, I have a windows laptop and apple phone if that helps. Can anyone help suggest ways I can pay for HBO Max (if possible?). I am in Can

Questions

602

2

0

When I close my ATT account, do I need to cancel HBO MAX which came with my plan for free?

I have closed my ATT account in which HBO MAX was included for free. Will the HBO MAX be canceled automatically? If so, when? Or do I have to cancel it? And if so how? I have gone to my account and cannot see where I would do this.

Questions

906

3

0

Accepted Solution

Official Solution

HBO Channels NOT included with DirectTV stream with ATT Unlimited plan??

Hello, We recently switched over from ATT Uverse to DirectTv Streaming. We have an ATT Unlimited Plan and had access to not only the HO Max app but also the HBO channels themselves. When switching over from Uverse, we were initially told that we'd only have access to the HBO Max app thru Dire

Questions

60

3

0

Accepted Solution

Still Active after Cancellation & billing Cycle ended

I cancelled my Direct tv, Internet and Phone package that i had with AT&T and my billing cycle ended November 6, 2022.   Why is my direct tv still active and receiving channels on the app and receivers as of November 7 still? Nov 6 should of been the last day of service. Also still

Questions

49

7

0

Closed

customer service billing

I was on hold and transferred to 5 different people to try and settle up a billing issue. Never resolved.  How can I get someone in the US that has the authority to make a decision without having to read from a script.    We were hounded to come back to direct TV and now regret it.&n

Questions

44

2

0

Accepted Solution

Official Solution

Subscription expired? AT&T issue.

Went to watch a movie and app says my subscription has expired with AT&T. According to AT&T phone plan I should still have this perk but I cannot get the app to work. I deleted it then logged back in and still nothing. I know I’m not alone here as I’ve seen many posts on Google this month a

Questions

320

4

0

Closed

HBO Max-HBO Channels

I have HBO Max at no cost because of my wireless service. The plan clearly says that by having HBO Max you also get access to HBO live channels and OnDemand programming thru a ATT tv service. I am having many issues for ATT to make this good. They says that what they mean by channels is HBO Max. I k

Questions

91

4

0

Closed

Night Vision Advice

Is it legal to own Gen 3 night vision? And do I need any kind of permit?

Questions

35

2

Accepted Solution

Official Solution

Cancel HBO Max

I need to cancel HBO Max before I get charged again, cannot find how to do it. It’s a part of my wireless package.

Questions

80

1

0

Be the first to reply

(86)
Window 10

Since a month approximately window 10 has become incompatible with my account at.net. What are the solutions without downloading window 11?

Questions

 • Email

5

0

0

Didn't order digital phone service, haven't ever used it, but I'm charged ever month for over 4 years

When we switched to DirectTV (10/18) an AT&T rep stopped by and asked if we wanted to bundle Internet and wireless to our TV service and we agreed. The Internet was supposed to be only $25 because my husband is a disabled Veteran.  The rep brought us our new cell phones the next day and we

Questions

 • Home Phone

3

0

0

Unlock SIM Google Pixel 6pro

I was given this Google pixel 6 pro I love it but it's locked and I can't get my service on it cause it's not at&t what do I do

Questions

 • Wireless

1

0

0

Accidentally added a esim line

How do I remove this line

Questions

 • Wireless

5

0

0

Prepaid Multi Line Account

My bill was successfully paid through auto pay, and the primary line on my prepaid Multi Line Account is active and working. However, the member line on the account isn't active, though upon examining the website, as well as calling 611, it shows that the line is active and up to date. I went throug

Questions

 • Wireless

4

0

0

move bellsouth mail to att mail

Would like to get rid of my Bellsouth emails and have them forwarded to ATT email then eventualy get rid of the bellsouth emails. How can I get this done.

Questions

 • Email

3

0

0

Trending Accepted Solutions

(245)

Accepted Solution

Official Solution

Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

Questions

 • Email

1.7K

25

0

Accepted Solution

Official Solution

Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

1.1K

8

Accepted Solution

Official Solution

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

482

2

0

Accepted Solution

Official Solution

Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

Questions

 • Email

351

1

0

Accepted Solution

Official Solution

att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

Questions

 • Email

340

1

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.