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HBO Max Account & Billing

HBO Max Account & Billing

Learn how to manage your HBO Max bill, plans & promotions.

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HBOmax billing

I have the same questions as others. Signed up for ATT Fiber last year that included HBOmax. I had a previous HBOmax account and I seem to remember that it would be swapped over after signing in as the subscriber. I noticed that I have continually been billed under the old account. Is there anyway f

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I'm still getting billed on HBO Max

I'm still getting billed on HBO Max for the last year despite having my HBO Max account managed by AT&T. I can't find a way to cancel this charge from my end. Any ideas?

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Official Solution

HBO Max and HBO Live channels on Directv Stream?

Does the HBO Live channels that were included with wireless users that had Directv(satellite) not carry over to those that have the Directv Stream service? I have Unlimited Elite that includes HBO Max, and when I had the Directv Satellite service the HBO live channels were added to Directv automati

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184

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free hbo channels

someone please tell me im not losing my mind!! i was getting free hbo channels (500 through511) with my wireless plan. had them for close to 4 years. then one day they just dissappeared from my tv. and im not talking about hbo max. no one from directv or att seems to know where they went & keep

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receiver not working

receiver not working

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29

2

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HBO Max subscription

I have an unlimited plan that includes free HBO max. How will this show up on my bill as in will it show up and a balance of $0 or will it not show up at all?

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68

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Accepted Solution

Official Solution

For those that have HBO Max included free in their internet or mobile plans...

Since WB/Discovery now owns HBO Max, will AT&T internet customers lose that?

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63

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Unable to verify account

I was browsing the settings and noticed that the email and name for the account information is entirely different. I've never even heard of this email and I can't change it without having access to the email which I obviously don't because it's not mine. I sign in through my att account. Any help mu

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57

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Accepted Solution

Official Solution

HBO Max subscription

When I switched to a new plan I received HBO Max. I have watched movies for months. Last week HBO Max says to restore account or select a plan. When I go to my account on HBO Max it says my subscription ran out. I have not changed my AT&T plan. How can this HBO subscription end??? Any help would

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Subscription expired? AT&T issue.

Went to watch a movie and app says my subscription has expired with AT&T. According to AT&T phone plan I should still have this perk but I cannot get the app to work. I deleted it then logged back in and still nothing. I know I’m not alone here as I’ve seen many posts on Google this month a

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HBO Max with Discovery Plus Bundle being offered to AT&T customers?

With the announcement of HBO Max and Discovery Plus merging, I am asking for some clarification. Currently AT&T offers HBO Max as a free bonus with some internet plans.  With this merge happening, how will that be handled?  While this new combo service be offered at no charge for thos

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580

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Accepted Solution

Official Solution

HBO Max account suddenly maps to the same account as another user on plan

So I’ve had the ultimate plan for about a year. Had no issues logging into HBO Max originally. Have had it in all my devices like phone, tv, iPad, etc.   Yesterday the app in all my devices suddenly started showing the “Don’t miss out!” With the “restore subscription, Choose plan, etc” s

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426

6

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