I stayed on the phone with AT&T for several hours with their loyal customer service office trying to resolved problems. My bill had been going up

I recorded a tv show and it shows it recorded for 30 minutes, but when go to watch it the screen goes blank and "No Video Signal" shows up

I just upgraded to a Genie with mini 4K's. Unfortunately, with the exception of the 4K channels, the picture is degraded on my LG OLED compared to my

We have had the waiting for receiver signal a lot lately. We have to unplug everything. And plug it back in. Now it’s constantly on waiting for receiv

I’ve missed several programs that had been set to record. I’ve used the list of programs to be recorded several times but have tried everything I can

Is there a way in the Genie interface to see shows that are set to record at future times.  My wife and I like to be able to see what we have set to r

I cancelled my service and never received a box/shipping label to return my equipment. I called customer service and was told they don't send labels a

Old Genie HR44 hard drive failed. It had regular phone jack.  Replacement HR54 has Ethernet jack.  Can I use an adapter?

My main TV (with DirecTV DVR) suddenly stopped working. I'm getting a flashing black screen with the error message as follows: "Your TV does not su

I have wireless Genie mini C61W-700’s connected to two bedroom TVs, along with the main system on a TV in the den. After being unable to find a signa