Have been using an external hard drive connected at the SATA outlet on the back of a HR54-200. About a month ago in early June 2020, started having is

Received a new Genie Remote and tried to pair it, which does not work. I get as far as selecting RF but when I'm prompted to hit the "mute" and "ente

This is really annoying. From when I first installed the HR44 I have had HDMI issues.  It worked perfectly on the older Direct TV Receivers.I ha

Have completed all of the instructions to correct no signal. Very frustrating.  If can not fix by the end of the evening will look to get anothe

Pause/rewind not working on the DVR or the mini receiver. Unplugged the DVR for 20 seconds and now the pause/rewind feature is working. Tried resetti

Hello, When your tv is paused for a little while, the Directv logo appears on the screen until you press a button on the remote to get the picture

We currently have our two DVRs in the family room (HR22/100 and HR24/200) and a H23-600 receiver in a guest bedroom. I use component to VGA cable or a

Hi All, My DTV has always been connected via ethernet, until hurricane Delta knocked our power out for 40 hours. That is the ONLY thing that's cha

how and where do i return directv boxes after canceling service

Does the HR54 require a 10 Pin mini DIN component cable?