I have series recordings that have been set for a couple of years. Now with the new HD channels (not in my plan) my series are only recording on those

Two of three mini's do not work, third will not change volume, and main genie remote is intermittent, Why?

Old universal remote getting non-responsive. New one doesn't look like the one in the instructions online. Programmed it according to its brochure, al

I moved my living room around due to a window repair , is there anyway I can resolve this issue without paying $50 for them to come out?

I have been able to program my TV to the genie remote and I am able to control the on/off and the volume on my TV and I am also able to turn my sound

Several episodes were automatically cancelled and in the recording history there's a message that this episode was cancelled because of a programming

When I set my Directv to record a CBS program (Channel 8) it switches to record the program on Channel 391, then tells me it is a pay channel I don't

I have the equipment protection plan and am eligible for the latest equipment. However, I do not want to lose things we have recorded on our existi

My remotes will not convert from IR to RF. I followed the menu instructions, reset the receiver, called technical support, and received new remotes fr

What does the setup for a genie look like?