Almost from the beginning of our Direct TV service, our receiver Model: HR54-500 ID: 023921541555 Serial #: D54HA8RQ112647 Access Card: 00367385

Hi, an in-law moved in for the lockdown, and we bought a new tv for the room. the wall hookup is there, but we need a genie mini to get it going. I've

How many recordings can be done at the same time with the DirecTV DVR player?

The channel continues to change to "Animal Planet" by itself. This has continued for two days.

Is it possible to record one program while simultaneously viewing another recording?

HR54-500 connected to Sony Bravia TV via HDMI. Nearly every day, audio and video begin slipping out of sync. I'm getting tired of pushing the dvr's re

Getting very frustrated. I cancelled my service on 3/23 and was advised it would be effective 4/1. At time of cancellation the rep could not advise if

Yesterday I had a tech out to work on my DirecTV. He solved the problem with no issues. He told me I was due for an upgrade on my equipment and I shou

Blinks red once green twice

I have a return box (that my new Genie came in) but I do not have an RMA and cannot take the defective Genie to Fedex or UPS. I am not leaving the hou