Hello, this is a follow-up to the previous post I made. I just had the second 4k mini installed and again the technician seemed pretty much clueless a

I'm moving, and realize I'll lose my DVR content. I have a few things I would like to save, and see the download option on the iPad app.  Is the

I have a Genie-II and have set my "Typical Recording Preferences" to 'Episode Type' = 'Only New Episodes'. I would expect that this records ONLY the

Last night while watching TVLand and everyone loves Raymond the commercial for the Ford Escape repeated its self for 168 times and over one hour. I w

I have an HR54 and 2-C61 genie minis. The installer set up the HR54 as the receiver connected to my 4K tv, but I have been unable to receive 4K signa

This fixed the black blinking screen but I have a smart tv and once I went away from ARC I was unable to get sound through my AVR when I used the apps

I need a link to a manual for a RC73B remote.

I have 2 tv's in my home. One of them has no sound.  I don't know how to fix. 

Hello, I have a RC73 remote for my living room Genie HR54-500 and no matter what I do it would no longer pair to the box via RF or the tv/audio devic

Reload Genie 2 without cable ...just lan...turn on and off to force updates...without satellite feed. Accidentally did a whole reset...now not working