my receiver keeps downloading "new software" every day for a week. it takes almost 3 hours every time and appears to be the same thing over and over.

I have a genie c61k-700 receiver and a non 4k tv. I have had them successfully connected through a marantz av receiver since 2015. However my marantz

I have recently installed AT&T fiber + DirecTV.  The install went smooth and fast.  New codecs on DirecTV look great. The AT&T residential gateway (AR

I recently switched from Dish and had a connector that allowed me to get channels with an over the air antenna.  I see Direct has a similar device but

I activated a replacement receiver - not a Genie, an older model. It technically works, but I get 771 code every time I change the channel, but can ov

I was notified by email that I needed to replace my DirectTV Access Card.  I have called the number provided in the email many times.  It is always bu

Son hooked up on demand program and I dont want it

I've been a customer since 2014 and want top see the current list of Geni server/receivers including technical details and not glossy dumbed-down sale

My DVR recently started buffering shows we record... then won't always allow us to fast forward...or play at all.What has changed?

Tv won’t play over 5 minutes starts glitching won’t stop I have tried all troubleshooting from the settings menu