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DIRECTV DVR & Receivers

DIRECTV DVR & Receivers

Get help with your DIRECTV DVR and receivers.

74.7K

Receivers

Since phones are not being answered, how do I request a new receiver. I need a wireless receiver and the one I have is wired.

 posted 

2 days ago

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Last response by 

5 minutes ago

This receiver is not ready for downloads. This may take up to 3 hours.

Started getting this message on March 18th after my HR 54/200 Genie box did a self restart. I can’t go back to the beginning of a show because I get

 posted 

2 days ago

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Last response by 

15 minutes ago

How can I return wrong equipment that was sent to me

I ordered two remote controls and my account was charged. However, I received two DECA wireless sets instead. I need to return them and get the item

 posted 

29 minutes ago

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Last response by 

20 minutes ago

My receiver says my hard drive is broken and to contact directv to have it fixed. What do I do when I can’t call to report the problem

I cannot report that receiver as broken because the call center is closed. It says the hard drive is broken and needs to be replaced.

 posted 

3 hours ago

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Last response by 

30 minutes ago

My neighbors are adding/deleting from my playlist. How do I stop this?

I recently got a HR54R/500. Now my neighbors see what I am recording and they can delete it. Likewise, I now see what they are recording and can del

 posted 

an hour ago

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Last response by 

33 minutes ago

Mini Genie Not Responding to Remote Control

One mini genie I have stopped responding to remote control. I reset it, unplugged it, and used a different remote control and nothing. Need this min

 posted 

4 hours ago

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Last response by 

an hour ago

technical help with satelitte dish

satellite dish needs reset, it was moved by an animal

 posted 

an hour ago

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Last response by 

an hour ago

Error code 775. Can't communicate with satellite dish

My box has lost communication with the satellite dish. I have restarted it and checked the cable connections. Even the one on the roof.

 posted 

4 hours ago

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Last response by 

an hour ago

equip return

do i need a shipping label t send back equip. Finally got a repon phone but useless. language barrier. who knows the address

 posted 

an hour ago

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Last response by 

an hour ago

return address for equip

I need address to return equip

 posted 

2 hours ago

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Last response by 

an hour ago

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