My reciever in my bedroom has a message reading Retrieve Pin. What do I need to do to remove it

Watch what you want, when you want—in any room you want.   Here’s how it works. When you connect an HD DVR to other HD DVRs or HD receivers in

I've received several notices that I qualify for an upgrade to Genie. Before I do, I have several questions.

are boxes sent to return equipment or are we expected to provide boxes?

I have 2 Directv receivers in my home and the main one in the living room is skipping over CBS when we try to tune in the channel. The program bar at

In the past two weeks, three shows on different channels have been cut off either half way through the show or in the last five minutes.  The shows st

I have whole home dvr and MLB Extra INNINGS. When I record a game on one of my dvr’s, I can’t watch on any of my other dvr’s. I just get a black scree

Our DVR turns off or on or will change channels when we turn the ceiling fan on or off. Did this once in awhile at first but the frequency is increasi

Still NO caller ID on DVR which is hooked to phone line but caller id is on both Genie minis and they are not connected to phone line. it worked fine

Is anyone having a problem with their external hard drive once you had a software update? Specifically 0x13af a few days ago... hr44/200 was working f