I am unable to get some channels on one receiver. All other receivers work fine. Did the reset, unplugged and plugged back in, cleaned card contacts,

Hello there, My HR44-500 is not powering on at all. I have tried rebooting, unplugging and the power button for 20 seconds. Nothing is happening.

I tried all the steps in the troubleshooting section and I still can’t get my genie remote to work any suggestions?

Wireless Mini Genie NO SIGNAL but worked up until March 27th then nothing. service started Feb 28th then on March 28th only one out of four Genies is

All the remote will do is work with the tv. none of the direct functions work. threr is a orange light on the mini

This AM I noticed my Genie 2 tower had 2 red blinking lights and the "add client" light was illuminated.Both 4K tv's are functioning normally.I cannot

We have recently moved, our mini genie keeps saying no signal

I am a snowbird spend part of the year in mesa az. get local phoenix channels,have returned to northern minnesota and trying to get switched to the lo

I cannot report that receiver as broken because the call center is closed. It says the hard drive is broken and needs to be replaced.

Our wireless video bridge and our genie minis have worked flawlessly since they were installed many months ago. In the middle of watching a show recen