Firstly, I apologize if my tone appears to be that of anger and/or frustration. As your valued customers, we realize that mistakes can happen, and as

Remote will turn power on and off to TV and adjust volume but will not allow me to make any selections on guide

Can someone point me in the right direction to order a wireless genie receiver?

IN ONE OF OUR TV LOCATIONS THE TV WON'T START AND COMES UP WITH THE MESSAGE "WIRED CONNECTION LOST".  I HAVE TRIED REBOOTING, AND REFRESHING.  I THOUG

An info message pops-up frequently when navigating the menu and usually doesn't close on its own. The message: "Press select for Channel List View, pr

My receiver seized up.  I restarted the receiver 2Xs by unplugging it from wall. It is still giving error msg as “having difficulty starting up”.  I l

I am expecting a replacement Genie2 and am looking to transfer my recording settings from old device to new device. Note I want to transfer settings a

Try to connect my Directv HR24/200 HD Receiver to the internet, I connected the ethernet cable from the router to the back of the receiver but when I

I have a Wingard Carryout G3 Satellite that I use with one of my at home receivers.  I recently up graded any old D-12 receiver and got a H-24.  Will

I have the Genie and having issues with my shows not showing upThe List is never fully completeI record whole series and one day I see them then I do