Here's an odd problem. The apartment building where I reside has a DIRECT TV setup. An internet service provider decided to put its signal on the same

What is going on with our ability to place a recorded program on hold? When I put my program on hold, a screen pops up almost immediately, and when I

We lost power at our house and the power come back on all the other TVs and remotes work to the receivers but the one in my living room my remote does

If you are having trouble with your DIRECTV services, check out our help articles below. In some cases, you can quickly resolve most issues with the w

I recently received a new Genie HD DVR that I installed. I did not receive a return label for the old equipment. What do I need to do with the old Gen

I bought a new DirecTV remote {RC73B} for my HR44/700 DirecTV DVR to replace one of the same that stopped working.The new interface won't pair it. The

On my 65" Sony TV, the closed captioning is very slow and does not show all the words. On my smaller TVs run by the genie,I get all the closed capti

DVR has error code 11-396 and says replace dvr. Not playing recorded shows for the 2nd week in a row just black screen and only option is to delete

After DTV technician installed my 2nd DVR some time back, my garage receiver hasn't worked due to 726 error code. I have reset it numerous times with

I've been without TV for now 4 weeks and not long ago switched to ATT. Unfortunately the troubleshoot options do not resolve the issue and every time