On July 29 FW update 0x13b0 was pushed to my DVR. Ever since this has been loaded on the DVR downloads are taking VERY long.  All other devices

When I turned on my tv and DVR, I got a blue screen. I tried using the red reset button on the DVR but nothing happened. Customer service won't be ava

Sorry, tv itself was on the wrong channel. It's working fine now. Sorry for any inconvenience.

I've received several notices that I qualify for an upgrade to Genie. Before I do, I have several questions.

I purchased a new Samsung TV for the room where the recorder is located. I moved the previous set to another room (as well as the Direct TV remote fo

I want to know if my boat is capable of receiving DirecTV signal while sailing the waters of Baja California, Mexico

In the past two weeks, three shows on different channels have been cut off either half way through the show or in the last five minutes.  The shows st

Today, I was confronted with and issue with one of 2 mini Genies. I thought I had done and knew everything, which to try and resolve, but no result.&

Watch what you want, when you want—in any room you want.   Here’s how it works. When you connect an HD DVR to other HD DVRs or HD receivers in

My reciever in my bedroom has a message reading Retrieve Pin. What do I need to do to remove it