I saw you had acknowledged this known issue in 2018. We "upgraded" to Genie2 4k system 3 weeks ago. The system ran fine for almost 2 weeks then, last

The guide, menu and list buttons don’t work on my remote nor on my remote on my phone. Help?

Error Code 87-078 on my TV. Called support and they are clueless

Hello, I would appreciate the insight's of those who have experience. I am seeking to upgrade to a Genie configuration (w/o 4k). Currently I ha

my picture freezes on live action sports when watching tv using the genie mini

I have been fighting this for years. I even left DirecTV for a couple of years, come back and it does the same thing. I have all my local Arizona

My TV/Genie in Living Room is not working where as TV in Master Bed Room is working. Can I move Genie from Bed Room to Living Room?

how to stop / cancel recording a series on directv

Hello, I have three TVs with two having 4k clients as a recent upgrade. My new Sony TV is broadcasting fine in 4k resolution. However, I have an older

how to stop / cancel recording a series on directv?