I have just experiencecd my worst customer service experience in 15 years. After 5 different Reps and 3 hours on the phone, they kept trying to hav

All of sudden unable to rewind on Genie remote. Til yesterday could rewind show I was watching or had recorded. Doesn’t work to rewind show/channel li

I had Directv 4k installed and the IR remote is difficult to control c61k mini; it receives duplicate signals. For example, if I press guide, instead

I have a SHARP tv with a separate remote for Direct tv and a bose sound system. My tv is connected to my wireless ATT hotspot, but the Direct tv recei

My Direct TV DVR receiver keeps freezing up. I can push the reset button and all is well for a few hours before it freezes up again.

We had 2 programs recording and were watching football. Another program was set to record and a message came on saying that we had to change channels

I currently have a HR54-700 and a C61-200 and 2 of the C61-500 connected to it. Can I add any more to it or do I have to get another main receiver? If

In the last few weeks, one of our DVR receivers stopped giving us the option to delete now or don't delete after viewing a recording. We have to go o

Directv recently replace one of my HR22 DVR's with an HR24, and my HR44 Genie with another HR44. The reason they replace the HR44 was because we coul

Does the HR44-500 need to be powered up all the time to be able to talk to the client boxes ? Thanks