I cannot report that receiver as broken because the call center is closed. It says the hard drive is broken and needs to be replaced.

One mini genie I have stopped responding to remote control. I reset it, unplugged it, and used a different remote control and nothing. Need this min

My current directv receiver is showing a broken hard drive message. I need to order another receiver but cannot contact customer service. How can I re

This AM I noticed my Genie 2 tower had 2 red blinking lights and the "add client" light was illuminated.Both 4K tv's are functioning normally.I cannot

My box has lost communication with the satellite dish. I have restarted it and checked the cable connections. Even the one on the roof.

On one of my TVs, when I try to watch a show I recorded, I just get a black screen. I reset the box and it worked for a few days, but having the same

Hi all .... anyone else notice a degradation in picture quality recently (say last couple weeks)? Could it have anything to do with recent free previ

Unable to call anyone at DirecTV and need technician to repair problem that will not fix through any troubleshooting method.

Ever since I got wireless I’m knocked off at least 4 times an hour. Everything is connected correctly. Can I go back to to unwireless. I never had a p

Got the infamous lost connect message on the bedroom genie. Would not reonnect and got the meassge it was looking for wirless bridge. Did the whole