When I do a speed test on my Genie, the indicator doesn't move and I have a code 88-537. The ethernet connection to it is working as I have gotten up

I saw you had acknowledged this known issue in 2018. We "upgraded" to Genie2 4k system 3 weeks ago. The system ran fine for almost 2 weeks then, last

Not a customer, but trying to help out a friend who just came home from a lengthy hospital stay. Her system was installed in 2015 - one DVR with tw

I have a new tv and I can’t get the picture to sync up on directv. The sound syncs just fine on the antenna and on streaming services but not on direc

The guide, menu and list buttons don’t work on my remote nor on my remote on my phone. Help?

Error Code 87-078 on my TV. Called support and they are clueless

Hello, I would appreciate the insight's of those who have experience. I am seeking to upgrade to a Genie configuration (w/o 4k). Currently I ha

my picture freezes on live action sports when watching tv using the genie mini

I have been fighting this for years. I even left DirecTV for a couple of years, come back and it does the same thing. I have all my local Arizona

My TV/Genie in Living Room is not working where as TV in Master Bed Room is working. Can I move Genie from Bed Room to Living Room?