For the latest on our response to Coronavirus (COVID-19), click here.
DIRECTV DVR & Receivers
Get help with your DIRECTV DVR and receivers.
Direct TV receiver shuts off intermittently.
RecivReceiver will power back on, but will shut off again in 10 minutes. this occurs 3-4 times, then it will stay on for an hour or two, then shut off
HR24-500 won't turn on without reset
The last several days, my HR24-500 wouldn't turn on. It's unresponsive to a power command from the remote, or the power button on the front panel. I
Stop recording on-demand programs
I just switched to Directv and AT&T fixed wireless. Every time I set a series to record, even when I set it to record only new episodes, it eventually
Video Bridge Survey Mode - Inactive
My tv in the question will not connect, but the remote is not working.
one of my receivers has a red light and is not working. i have tried all of thge suggested remedies and none work. how do i get a replacement receiv
I have a similiar problem. Using my genie controller, it turns box and TV on with one button however it will turn box off but will not turn the TV off
HDMI 1 is our direct tv mode.For the past month we're getting "no signal" on the main receiver, but the two bedroom receivers are fine.The receiver ha
My equipment is only a couple of years old and I would like to reactivate it instead of entering another lengthy contract. I deactivated in November.
Background crackling/clicking sound
All the channels have a background clicking or crackling noise. reset box, changed HDMI input, etc DVD player and atreaming services do not make th
Watching programs on a computer that were recorded on Directv DVR
Can I watch programs on my computer that I recorded on the Directv DVR? If yes, what would be the steps to do that?