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DIRECTV DVR & Receivers

DIRECTV DVR & Receivers

Get help with your DIRECTV DVR and receivers.

75.6K

S
genie mini won’t connect

I was asked to perform a software upgrade that failed saying that the device was not authorized

Questions

12

2

0

DVR is not recording the entire show

In the past two weeks, three shows on different channels have been cut off either half way through the show or in the last five minutes.  The shows st

 posted 

4 years ago

 • 

Last response by 

2 hours ago

Questions

1.2K

11

0

H23-600 Receiver dated 2009

I just received a new receiver by DirectTV. I did not get a return address label when getting the new one.  Do I need to return the old  re

 posted 

8 hours ago

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Last response by 

4 hours ago

Questions

12

2

0

softwear update

received call from Alex Thompsen from directv. says he will show me how to update my receiver.  SCAM?

 posted 

9 hours ago

 • 

Last response by 

6 hours ago

Questions

15

2

0

Upgrading to Genie DVR

I've received several notices that I qualify for an upgrade to Genie. Before I do, I have several questions.

 posted 

a day ago

 • 

Last response by 

6 hours ago

Questions

29

17

0

DIRECTV won't play CBS Affliate

I have 2 Directv receivers in my home and the main one in the living room is skipping over CBS when we try to tune in the channel. The program bar at

 posted 

a day ago

 • 

Last response by 

7 hours ago

Questions

13

3

0

Accepted Solution

Official Solution

termination

are boxes sent to return equipment or are we expected to provide boxes?

 posted 

a day ago

 • 

Last response by 

7 hours ago

Questions

378

3

0

Accepted Solution

Official Solution

How to Return DIRECTV Equipment - Info from the AT&T Community

DIRECTV Equipment Return Information If you are replacing a receiver or canceling your DIRECTV account, the receivers must be returned to AT&T. If the

 posted 

2 years ago

 • 

Last response by 

2 days ago

Questions

264.4K

62

Accepted Solution

Official Solution

Returning equipment to DirecTv

Remember, this is a customer forum and we cannot access your account here. For account specific questions you have to call (1 800 531 5000)   A

 posted 

4 months ago

 • 

Last response by 

8 hours ago

Questions

109

10

Restrict Recording shows and Deleting recorded shows

Is there a way to restrict a user from recording or deleting shows from a particular Genie unit? My dad is quite old and often has trouble navigating

 posted 

11 hours ago

 • 

Last response by 

10 hours ago

Questions

10

1

0

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