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DIRECTV DVR & Receivers

DIRECTV DVR & Receivers

Get help with your DIRECTV DVR and receivers.

75.6K

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H23-600 Receiver dated 2009

I just received a new receiver by DirectTV. I did not get a return address label when getting the new one.  Do I need to return the old  re

Questions

8

2

0

genie mini won’t connect

I was asked to perform a software upgrade that failed saying that the device was not authorized

 posted 

9 hours ago

 • 

Last response by 

2 hours ago

Questions

9

1

0

softwear update

received call from Alex Thompsen from directv. says he will show me how to update my receiver.  SCAM?

 posted 

6 hours ago

 • 

Last response by 

3 hours ago

Questions

13

2

0

Upgrading to Genie DVR

I've received several notices that I qualify for an upgrade to Genie. Before I do, I have several questions.

 posted 

a day ago

 • 

Last response by 

4 hours ago

Questions

28

17

0

DIRECTV won't play CBS Affliate

I have 2 Directv receivers in my home and the main one in the living room is skipping over CBS when we try to tune in the channel. The program bar at

 posted 

a day ago

 • 

Last response by 

5 hours ago

Questions

13

3

0

Accepted Solution

Official Solution

termination

are boxes sent to return equipment or are we expected to provide boxes?

 posted 

a day ago

 • 

Last response by 

5 hours ago

Questions

352

3

0

Accepted Solution

Official Solution

How to Return DIRECTV Equipment - Info from the AT&T Community

DIRECTV Equipment Return Information If you are replacing a receiver or canceling your DIRECTV account, the receivers must be returned to AT&T. If the

 posted 

2 years ago

 • 

Last response by 

2 days ago

Questions

264.4K

62

Accepted Solution

Official Solution

Returning equipment to DirecTv

Remember, this is a customer forum and we cannot access your account here. For account specific questions you have to call (1 800 531 5000)   A

 posted 

4 months ago

 • 

Last response by 

6 hours ago

Questions

108

10

Restrict Recording shows and Deleting recorded shows

Is there a way to restrict a user from recording or deleting shows from a particular Genie unit? My dad is quite old and often has trouble navigating

 posted 

8 hours ago

 • 

Last response by 

8 hours ago

Questions

8

1

0

Remote will not turn on RF box

I purchased a new Samsung TV for the room where the recorder is located. I moved the previous set to another room (as well as the Direct TV remote fo

 posted 

2 days ago

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Last response by 

8 hours ago

Questions

13

4

0

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