I was asked to perform a software upgrade that failed saying that the device was not authorized

In the past two weeks, three shows on different channels have been cut off either half way through the show or in the last five minutes.  The shows st

I just received a new receiver by DirectTV. I did not get a return address label when getting the new one.  Do I need to return the old  re

received call from Alex Thompsen from directv. says he will show me how to update my receiver.  SCAM?

I've received several notices that I qualify for an upgrade to Genie. Before I do, I have several questions.

I have 2 Directv receivers in my home and the main one in the living room is skipping over CBS when we try to tune in the channel. The program bar at

are boxes sent to return equipment or are we expected to provide boxes?

DIRECTV Equipment Return Information If you are replacing a receiver or canceling your DIRECTV account, the receivers must be returned to AT&T. If the

Remember, this is a customer forum and we cannot access your account here. For account specific questions you have to call (1 800 531 5000)   A

Is there a way to restrict a user from recording or deleting shows from a particular Genie unit? My dad is quite old and often has trouble navigating