After the latest software update (0x13af 6/23/2020 4:49am)...my Genie II reboots every 16min. They closed the last thread here because it centers arou

for about a wk my directv wont stay connected to my wifi. I called for help and same steps I had done we did and still didn't work. I also tried to up

I get Error 775 every day now. I need a service call.

I am just getting a flashing message on one tv that says connecting. The other 3 tv’s are working fine. How do I fix this?

CONTACT ME OR I'M CANCELING SERVICE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!   I have reset, unplugged, checked card, che

unit is not workinf properely. trouble shooting sugesstions did not help

Hi I have an HR44-700 with 2 Genie C41-500s. We use it a lot and record shows daily.  I have noticed that the Closed Caption stops working after a few

Ever since receiving the 0x13af update a few days ago on my Genie (HR44-700), I have been having an issue with HDMI control. I have the Genie 2 connec

Does AT&T routinely not give notice of contract extensions?? A year ago I had my service moved. After a horrible fiasco of getting the service moved t

Is anyone having a problem with their external hard drive once you had a software update? Specifically 0x13af a few days ago... hr44/200 was working f