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Chat feature never works
Every time I click 'Contact Us', the chat feature displays but there is no link to actually go to chat. I've disabled all my ad-blockers/extensions, a
No 4k on new tv.
Just bought a new Samsung smart tv that has 2160p resolution but cannot find this option available on DirecTv. Also 4k programs not available.
Direct TV does not care about customer loyalty
I have been a Direct TV customer for over 5 years. I started on a two year contract and after that contract, I was able to negotiate a price with Dir
Why was I lied to by sales rep, then bound to a contract?
I am so disgruntled with ATT. A loyal customer for many, many years, then lied to by an unscrupulous customer service rep. The company would not corre
Reward card activated at 0 balance
Received my second reward card in the mail today and activated it. Went about my day and when I tried to use the card it kept saying it was declined.
Uselesss customer service
Tonight I chatted with an agent for 30 minutes before he told me he couldn't help me. This included waiting to chat, responses, etc. Then he tells me
hello i was told to go ta att.com-paymentfinder to look for a payment and cancel it but i can not seen to find where to go so if someone could please
So what's next?
After chatting with two AT&T/DirectTV employees (I guess they were) who were very nice and knowledgeable, and receiving a phone call from a "superviso
At@t keeps changing my billing address
For the last 4 months at@t keeps changing my billing address with out my permission or consent. They have an agreement with the post office to change
At@t keeps changing my billing adress
At@t keeps changing my billing address. a change of address was filled out for my address and now the electronic file provided by the postal service k