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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

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My Bill shows NFL Sunday Ticket Charges that I did not request, customer service was unable to help

These charges have been on my bill the past few months and I did not request this service, I called on 11/3 to advise and ask for it to be removed, th

Questions

978

4

0

Why do you have your hours posted 8 AM to 12 AM Eastern time but you don’t answer the phone

Why do you have your hours posted 8 AM to 12 AM Eastern time but you don’t answer the phone. I have spent over the last 35 minutes trying to reach you

 posted 

7 hours ago

 • 

Last response by 

Juniper 

5 hours ago

Questions

29

2

0

Billing past due

I received on September 22 2020 in my email the attached letter. Which stated that if i paid the outstanding balance it would be reduced by 50% and a

 posted 

16 hours ago

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Last response by 

Varalakshmi 

9 hours ago

Questions

17

4

0

Behind amount or full amount

What do I have to pay to get my direct tv turned back on the behind amount or full amount. I have enough for the behind amount but not enough to pay t

 posted 

18 hours ago

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Last response by 

ATTHelp 

10 hours ago

Questions

14

3

0

Erroneous Charges

I have been dealing with this issue for over a year now. An At&t employee added the NFL package ($67 per month for 6 months each year) to my accou

 posted 

18 hours ago

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Last response by 

Juniper 

12 hours ago

Questions

15

1

0

Accepted Solution

Official Solution

What is the mailing address for DIRECTV Customer Service.

Need a snail mail address for sending a letter to DIRECTV Customer Service.

 posted 

2 years ago

 • 

Last response by 

Juniper 

12 hours ago

Questions

14.4K

31

0

Stuck in a login/logout loop

How can I log in to my DirecTV account. When I attempt to do so, 99% of the time I get stuck in a never-ending loop of being logging out and then tryi

 posted 

2 days ago

 • 

Last response by 

finn_ 

16 hours ago

Questions

14

2

0

Where is the genie history menu

I’m trying to find shows that I was just watching off of my recordings I went to eat dinner and when I came back they were deleted.  Can I get them ba

 posted 

2 years ago

 • 

Last response by 

walkgood 

a day ago

Questions

855

10

0

Accepted Solution

Official Solution

Late Payment Option - DIRECTV

Need extra time to make a payment? Not to worry, you can make arrangements online!  Over The Phone!   1. Dial (800) 531-5000. 2. At m

 posted 

4 years ago

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Last response by 

Jsmith12 

a day ago

Questions

22.7K

8

0

I have Dish network

I no longer have direct tv

 posted 

4 days ago

 • 

Last response by 

ATTHelp 

a day ago

Questions

34

12

0

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