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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

14.1K

Do Not Mail list

I've tried by calling your 800 number to be added to your "DO NOT MAIL" list or DNM list. Unfortunately, when I call your number as outlined in your p

Questions

81

2

Early Termination Fee - Was never told about the policy

I am reaching out to make you aware of a customer service issue I am experiencing and hoping that you can help resolve this issue. We have been AT&

 posted 

3 hours ago

 • 

Last response by 

Constructive 

2 hours ago

Questions

13

1

Payment claim resolution

I make my DirectTV/ATT payments monthly via my bill payment on my checking account.  In January they indicated I had not made my December payment.  I

 posted 

3 years ago

 • 

Last response by 

notgoodday 

3 hours ago

Questions

664

7

0

No prorated billing upon account closure

Hello,   Im i direct TV Customer and have had my service since 2014.   I called to cancel my service yesterday and you are charging me ti

 posted 

3 hours ago

 • 

Last response by 

Constructive 

3 hours ago

Questions

9

2

0

Complete billing failure

I cancelled the MLB EXTRA INNINGS months ago before the season started. Since then I have had to spend an hour on the phone every month getting the ch

 posted 

7 hours ago

 • 

Last response by 

Juniper 

4 hours ago

Questions

5

1

0

Suspend TV

How do we temporarily suspend our Direct TV service?

 posted 

21 hours ago

 • 

Last response by 

Juniper 

16 hours ago

Questions

14

5

0

Complaint

Your technician did respond according to the appointment I want to file a complaint and your supervisor are stonewalling  mu compliant is legi

 posted 

20 hours ago

 • 

Last response by 

Juniper 

16 hours ago

Questions

14

2

0

Accepted Solution

Official Solution

Someone fraudulently opened a new account

Someone just opened a new directv account under my name. How did this happen? I already have a legit account with them. I'm pretty upset with identity

 posted 

2 years ago

 • 

Last response by 

Juniper 

16 hours ago

Questions

2.2K

11

Excellent customer service

On 22OCT20, I had to visit the store at 1101 S Canal st in Chicago, to clear up two bill discrepancies. Jordan (Edited per community guidelines), who

 posted 

3 days ago

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Last response by 

ATTHelp 

21 hours ago

Questions

10

1

0

Speak to a Manaager about some serius customer service issues that I encountered over the last several weeks!

To whom this may concern, I have not agreed to any agreements that your stating in this email and do not expect to be charged for them! If anyone

 posted 

a day ago

 • 

Last response by 

teetertotter 

a day ago

Questions

16

2

0

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