Learn how to manage your DIRECTV account.
Horrible customer service from representative
I called customer service in behalf of my mother's account (at her request) last Tuesday evening. I spoke with a wonderful supervisor in the WINBACK d
Being charged for PROMOTIONS
We took the bait and decided to go with a 3 month "free" channel promotion. Get our bill and SURPRISE, we are being charged for those "free" channels
When i began my tv services I was told i would receive a $200 visa reward card and i still have not heard anything about that. I later, I signed up fo
Unethical Business Practices and Lying to Consumers
I called in to have a faulty receiver replaced at the end of September 2019. At that time the phone rep let me know that because I had the maintenance
$300 Gift card promotion. Scam?
I just recently signed up with DirectTV because of a flyer I received boasting of a $300 reward card for signing up with at least the select package.
How do I escalate an issue
I was not allowed to escalate an issue over the phone when I expressed dissatisfaction with my service and unfulfilled promises. I was told there was
I just got off of the phone with DirecTV and I am very disappointed. I wanted to shave a bit of money off of my monthly bill by changing from the XTRA
Why Did My Prices Go Up 70%?
I have been with Directv over 22 years and almost fell off my chair when I got my January bill. I called customer retention and no one cares. I am a f
Bait and Switch
In October I purchased a new house and called AT&T to have my Direct tV transferred to my new address and find out if I had any Internet options throu
ever since i was installed it has been a complete nightmare. when i had the first mini in the living room the main genie and mini would breakup pixeli