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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

11.7K

I need to file an Executive Level Complaint against DirecTV and need an email address to send it.

I have written a lengthy letter that needs to be sent to an Executive Escalation Complaint Department with ATT/DirecTV. I need an email address to se

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Today at 6:03 PM

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Last response by 

15 minutes ago

Reward Cards Expired

I have 2 reward cards that I just tried using and they are expired. I need to get replacement cards. Please help!

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Today at 4:32 AM

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Last response by 

1 hour ago

How to initiate an Executive Escalation for DirecTV?

On 3-JAN-19 I contacted DirecTV on behalf of my mother in law. She has been a DirecTV customer under a 2-year contact. However, she has contracted pan

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1 year ago

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Last response by 

Today at 7:53 PM

your crazy billing continues even after cancellation???

how does one deal with a fraudulent charge that directv is making against me by hiring a collections agency......I cancelled my service......you refus

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2 days ago

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Last response by 

Today at 3:04 PM

Accepted Solution

Official Solution

Keep my AT&T paper bill

Directv, keep my paper bill coming in the mail,,,,,,,,....... I am in Texas....In theUSA,

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2 years ago

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Last response by 

Today at 2:54 PM

Showtime "promotion".

I received a call today during lunch from a non-descript number and I answered just so I could hang up on the telemarketer. When they said they were

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Yesterday at 3:00 AM

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Last response by 

Today at 1:05 PM

Abusive Call Center Rep

I was transferred to the loyalty department to help convince me to stay with DirecTV. The first rep Emmanuel was not able to get my account to come up

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Yesterday at 11:31 PM

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Last response by 

Today at 6:26 AM

Promised certain price but bill was actuallyt $46 higher

I cancelled my Direct tv service 12/20/2019 due to price increasing to $112. On January 4 I called to see where my boxes were to ship equipment back.

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Yesterday at 1:19 PM

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Last response by 

Yesterday at 11:57 PM

HD-DVR Non-Return Charge

What should I do if Directv is charging me for an HD-DVR that I sent back? I was not provided any information on how or where to return the equipment

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5 days ago

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Last response by 

Yesterday at 11:31 PM

Bill with wrong account number

We continue to receive a bill with the wrong account number on it. We have tried unsuccessfully for the past year to resolve this issue. This problem

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Yesterday at 3:27 PM

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Last response by 

Yesterday at 9:15 PM