Skip to main content
AT&T Community Forums
Announcements
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 8/31. See all protection plans.
DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

13.6K

J
Terrible service

I have 2 tvs that do not work. I’ve been on hold for over an hour. Your service department (Edited per community guidelines). I’ve been in the middle

Questions

10

2

0

Complaint Department

Please provide contact information for the complaint department

 posted 

3 years ago

 • 

Last response by 

7 hours ago

Questions

16.3K

38

Lost channels

In the past two weeks, I have stopped getting DIY (230), FYI (266), OVT(274), GAC(326), and BBCW(346). We were given no warning and our bill hasn't be

 posted 

8 hours ago

 • 

Last response by 

8 hours ago

Questions

16

1

0

Is the representative at Walmart a scam?

We were approached in Walmart by a Directv rep who stated he could reduce our monthly Directv bill.  We paid $19.95 and have an installation scheduled

 posted 

14 hours ago

 • 

Last response by 

8 hours ago

Questions

24

3

0

Canceled direct tv but still received a bill

I canceled my service on 7/28/20. I received a new bill for 7/29/20 to 8/28/20. I called and was told that I had to pay that bill that Direct TV does

 posted 

13 hours ago

 • 

Last response by 

9 hours ago

Questions

20

4

0

Can't pay, can't chat

Why won't the system save my updated card info so I can pay?  It says it saves it, but then gives me a notice that there is something wrong with YOUR

Questions

5

0

0

Billing issues, customer service

I have had direct TV for years and have always had auto draft to pay the bill.  Yesterday I received an email that my account had been cancelled due t

 posted 

13 hours ago

 • 

Last response by 

12 hours ago

Questions

17

1

0

Can’t log into web versions of channels

I’ve always been able to watch ESPN, NFL, MLB, and my local sports channel (AT&T SportsNet) but now I can’t. It sends me to the Directv login page and

 posted 

a day ago

 • 

Last response by 

14 hours ago

Questions

9

1

0

Autopay isn't ready

I would like to sign up for autopay for my account but every time I try it says it isn't ready.

 posted 

3 days ago

 • 

Last response by 

16 hours ago

Questions

12

3

0

Returning Direct TV equipment

I have terminated my ATT and Direct TV service.  I received instructions for returning the ATT equipment but nothing for the Direct TV equipment.

 posted 

2 days ago

 • 

Last response by 

a day ago

Questions

27

4

0

Get started...

Ask a new question

Pinned posts