*ALERT* - April 1, 2023 the Digital Life Community will be shut down. For questions please call 855.288.2727
Device Troubleshooting

Device Troubleshooting

Your camera, thermostat, keypad & more.

1.9K

Ask a question

Pinned posts

(0)
No conversations found!
(1925)
E
Cameras

Can you add other wireless cameras to the digital life system.

Questions

104

2

0

Accepted Solution

Official Solution

My DLC Battery has a red light. How do I replace it?

my dlc battery in red how do i replace it

Questions

1.2K

2

0

Accepted Solution

Official Solution

How do I put the siren back online?

We just had the system installed on Friday. For the last several hours today (Sunday), my system tells me that the siren is offline. I was that way when we got back from the grocery store. How do I put the siren back on line?

Questions

1.8K

5

0

0

Accepted Solution

Official Solution

Can I setup a previously used system at home?

A family member gave me his old DLC-100 with the keypad, siren, power supply, siren and motion detector... Is their a way to use the system at my home? How do I go about linking the keypad and other devices to the main control panel? He dosent remember the login info for the app.

Questions

1.1K

1

0

0

Accepted Solution

Official Solution

Can the outdoor camera be set to record anytime?

Can the outdoor camera be set to record anytime? Or, will it only record when the system is armed?

Questions

1.1K

3

0

0

Accepted Solution

Official Solution

My system is showing offline, can this be fixed remotely?

My system is showing offline - is this something that can be fixed remotely?

Questions

2.2K

7

0

0

System on battery error message for Digital Life Security

After multiple power outages here in Texas our key pad for our digital life security system is reading the following: System on Battery.  I cannot get it to clear. It keeps beeping. We have had power for a couple days now. 

Questions

179

3

0

Accepted Solution

Official Solution

Why do I no longer get notifications when the alarm is armed or disarmed?

When I first got my alarm system installed I received messages on my phone whenever the the alarm was armed or disarmed. Now I stopped receiving them and don't know how to program it.

Questions

1.6K

5

0

0

Accepted Solution

Official Solution

Is there a master reset or over ride code to reset the PIN number?

I need your help, I recently purchased my home with an existing Digital Life System including Yale power door lock. It apparently is no longer under contract with AT&T.  Last night I set the STAY alarm by pushing the Stay button. Later I opened the front door and the siren went off. 

Questions

2.1K

3

0

0

Accepted Solution

Official Solution

What is the difference between the Away, Stay, & Instant alarm settings?

What are the differences in the 3 alarm settings for the DigitalLife? Do all 3 settings activate the motion sensor, or does one setting turn it off?

Questions

6.2K

5

0

Be the first to reply

(183)
Point Of Sale Activation

Purchased at Walmart And scanned IEMI but at&t blocked my device saying it was stolen here is proof

Questions

4

0

0

Hotspot

​We use our iPhone hotspot to connect wireless to our tv to stream movies (Netflix, Prime Video). How can we use less of the hotspot data limit when we stream? Can’t find where to lower the image quality for example.​

Questions

2

0

0

Regarding Ottopylot resonse

to ottopylots resonse Has life beat you down so bad that you feel the need to make others feel the same way??? Or are you just that way in general??? Or mabey your just showing off!!! Well either way it's not only rude disrespectful and Juvenile but it's Uncalled for. The fact thatyou keep pointing

Questions

2

0

0

Fiber not available where I live. Yet it is.

The ATT tech guys were in front of my house connecting fiber to a home in a neighborhood behind us. There is an access box between me and my neighbor.  They dug their cord trench and went right by my home and to a home behind me.  I went on my PC to check if fiber was available in my neig

Questions

3

0

0

how to get AT&T to removed a bunch of outdated wires and connection boxes on the back of the building?

I have a duplex. Neither tenant has a land line.  I have a land line there that services the security entry unit of the building. There is a jumble of antiquated wires and connection boxes (4 of different vintage) on the back outside wall of the building.  I would like the dead wires

Questions

4

0

0

Email account recovery and forgotten pass word

Had this account for several years and used for my previous business. Then once I could not log in and at&t were not able to help. So I created a gmail account. Would like to know if I can still get into that account plus one other.

Questions

2

0

0

Trending Accepted Solutions

(297)

Accepted Solution

Official Solution

High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

Questions

395

6

0

Accepted Solution

Official Solution

U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

Questions

305

2

0

Accepted Solution

Official Solution

Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

Questions

267

4

0

Accepted Solution

Official Solution

I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

Questions

256

1

0

Accepted Solution

Official Solution

scam?

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

Questions

234

2

Frequently Asked Questions

Expand all