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Device Troubleshooting

Device Troubleshooting

Your camera, thermostat, keypad & more.

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Water Sensors

I already have water sensors by the sump pumps. I'm wondering if there are water sensors to place by the sinks? If YES, what is the monthly cost & installation cost?

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My Digital Life Security System 100 DLC Battery.

My Digital Life 100 Security System says I need to replace my DLC battery. How do I get the battery and instructions to do this

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Water Cop shutoff valve

How can I control the water cop valve without the digital life service?

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165

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Installation of Smart solve version 2.0.2.1181

I cannot connect with the Chat Agent via the AT&T ConnecTech to install the newer version of Smart solve noted above. A code is required to begin the installation. Help with this problem, please.

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Digital Life - Water Sensors

(Topic 1) I have 4 water sensors (by dishwasher, by water heater, by washing machine & by sump pump). They are set up to send me notifications to my cell phone or email, when they detect water. The AT&T Digital Life Service Technician tells me that he does not know how to fix it. Is there a way to e

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keypad low battery singal

my key pad keep beeping with error messg low battery how do i change it

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DL Cancelled service

What actually still works locally if you cancel DL monitoring service? Assume app is a no. What about the control panel, sensors, camera etc.? Does the alarm still work if you "arm" the system or only the chirps when a sensor is tripped? Does dlc show a constant alarm status? Are sensors, camera

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Digital Life Keypad not working

Has anyone found a solution for this? My keypads both said "AC Power Failure" but otherwise were functioning ok and both showed "online".  Digital Life Tech Support suggested pulling them off the wall and reconnecting them after pulling the batteries.  Now neither of them has any display at all (the

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Annoying beeps when doors open and close

Does anyone know the procedure to turn off the 3 beeps that sound every time the doors are opened and closed!  I cannot find a prompt on my keypad or on the app on my phone.

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Camera not recording

I've had trouble the past couple of days with the system not recording motion.  The app sends me notification that motion was detected but never records.  I can see the live feed fine.  I've deleted the program and reset it to record upon motion.  Any suggestions?

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Package not delivered

Says it was delivered but it hasn’t been delivered I haven’t received anything and I’d like to know if I can get a replacement or a refund because this is absolutely ridiculous no one from customer support has helped I either get placed on hold for 30/45 minutes or hung up on I need answers

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My power is out, an AT&T technician is coming over tomorrow morning to install an internet 50 upgrade, and I cannot reschedule

The power in my area is currently out and supposedly won't be back up until 6PM tomorrow, so I tried rescheduling the appointment through AT&T's website but this bizarre glitch keeps occurring where as soon as you load up the page where you reschedule the appointment, the little section where

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Can I remove my cell phone from the blacklist?

I bought a used phone and it had a black list. I want to know if you can remove the blacklist without being the original owner.

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Flashing red broadband, but internet is working.

BGW210-700 Flashing red broadband, but internet is working. I use dsl connections. Learn the meaning of your Wi-Fi gateway lights - Status Light broadband - Solid Red - No signal on a line.  how can this be?

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Lost my SEC+ stream

I lost my SEC+ a few days ago. I rebooted my att.com login thinking I might have to reboot. But I’m still not able to pick my SEC+ back up. I do have my ESPN + stream. Any help is appreciated.

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Not Found on Accelerator

When I log into my sbcglobal account I can't access my emails and am directed to a page which notes, " Not Found on Accelerator: Description: Your request on the specified host was not found. Check the location and try again. I've followed the advice I've found on other threads such as clearing o

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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295

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Accepted Solution

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Unlock

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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scam?

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

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222

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Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

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