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Device Troubleshooting

Device Troubleshooting

Your camera, thermostat, keypad & more.

1.9K

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Keypad tones

It began about 5 months ago. A strange series of tones after the doorlock is locked from the outside. Nothing shows up on the keypad inside the house

Questions

11

1

0

Accepted Solution

Official Solution

How can I access camera without Digilife subscription?

I recently bought a house and the previous owner left behind the front camera. He mentioned he had AT&T Digilife, and that's where the camera came fro

 posted 

3 years ago

 • 

Last response by 

5 months ago

Questions

31.4K

25

CODE 900 Error - NO Access to system using ANY Apple IOS product

This is my third day of not having access to my AT&T Digital Life alarm system because of an error 900 that keeps showing up on my login attempt.  I c

Questions

2.3K

16

0

Accepted Solution

Recessed door sensor

I had problems with the recessed door sensor.  Getting a message to replace the battery, that was done and the sensor still not work. I was sent a new

 posted 

8 months ago

 • 

Last response by 

8 months ago

Questions

237

5

0

0

An imperfect service that doesn't protect

I had my car broken in right in front of my house. Spent $500 to fix it. AT&T Cameras didn't record any images - either picture or video. Called custo

 posted 

6 months ago

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Last response by 

6 months ago

Questions

47

1

0

New double hung window

My old window was a single hung so one sensor worked fine. Does the new window require two sensors for maximun protection?

 posted 

6 months ago

 • 

Last response by 

6 months ago

Questions

12

1

0

Yale door lock bolt won't retract

I have one of the keypad-operated Yale deadbolt locks.  The bolt has started failing to retract all the way.  The codes work on the keypad and the bol

 posted 

4 years ago

 • 

Last response by 

6 months ago

Questions

2.1K

3

0

Camera Videos KEEP saying "Something is Wrong" But when you try to chat w/ATT that wont come up either!!!

It never fails service for camera archive's is down again. Every video you click on it Keeps saying "something is wrong". Logged off/on, tried chrome

Questions

24

1

0

Accepted Solution

Official Solution

Lutron integration stopped working !!!

Hi All, The integration with Lutron was working fine until today, now nothing works. These are the issues I am having: I can not control any of my

 posted 

2 years ago

 • 

Last response by 

7 months ago

Questions

2.5K

23

0

Yale Lock with key access - paperclip hack

I recently found a YouTube video that shows how you can open my ATT Yale digital door lock with a bent paper clip. I tried it and got it open in less

 posted 

a year ago

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Last response by 

7 months ago

Questions

731

10

0

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