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Device Troubleshooting
Your camera, thermostat, keypad & more.
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HPAV won't pair, I don't have the pairing button on power for DLC-200C, need to get Z-wave devices off DL and onto new Z-wave network
I'm in a pickle. My HPAV won't pair with my controller and instructions describe a process that doesn't match my equipment (I have a Microsemi PD-9001GR which has no pairing button). I want to reuse my two smart plugs, Yale Smart Lock, and CT32 Thermostat with my new Z-wave network, but need to
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Digital Door Lock - How to change passcode?
Can you please tell me how to change the passcode. I'm not sure we were given a manual for the door locks. I have manual for the rest of the equipment but not that.
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Outlet control
Can someone please tell me what the manufacturer and model number for the outlet control are? I believe it's sku 4540C.
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Will Digital Life Thermostat work with New HVAC System
I'm having a new HVAC system installed (American Standard 2 stage cooling/2 stage heating). Will the existing Digital Life thermostat work with it?
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Move to new house with existing digital life
I have moved to a new house with existing digital life. The alarm keeps ringing even when its disarm. What should i do. I dont have a digital life account.
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196
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Will the DigitalLife thermostat work on a dual zone HVAC system?
My hew house has a dual zone system, meaning I have 2 thermostats, one on each floor, but only 1 HVAC system. The one system is controlled and distributes air based on the needs of both thermostats. Will the thermostats offered by AT&T work for my house?
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Camera not recording
At the end of November Thanksgiving day the camera stopped recording upon motion. I have messed around with the programs added new ones and I’m still not having luck. I can watch the live feed and I can manually record and take a snapshot, any advice?
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Replacement Battery
I need a DLC-100 replacement battery. How do I get one?
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Armed Away
I set my alarm to away and it started to go off at 1:45 am. It stopped it self and my app didn't show any activity. I'm laying in bed terrified someone is in the house. Why would the alarm panel go off and then stop itself?
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OUTDOOR CAM IS DARK
HiHas anyone managed to get their digital life outdoor cams to record better? i checked my recordings for the first time the other day and they are all pretty useless. so dark you cant make out anything. i read other posts and people are saying there was an update that caused the issues. Was this ev
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SIM Card
I got an iPhone upgrade back in July of 2022. I used my old SIM card from my previous iPhone... well that SIM card is having all kinds of issues and I know it's about time to replace it. How can I activate the new SIM card that came with the upgraded iPhone?
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Wireless
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Fixed wireless internet down with no estimated time for repair
My AT&T fixed wireless internet had been down due to a Service Outage in my area for 10 days now. There is no estimated time for a repair to the tower which mine uses. A month ago my cell service was down for about 2 weeks after a power outage at another tower!!! I can't use my laptop or do any
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Internet
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Voicemail
My voicemail box is setup however when someone calls me, it rings for a very long time, and they are unable to leave a message. Also, when I decline the call to send it to voicemail, it does not send the caller to voicemail. How do I get this corrected
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Wireless
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Losing half my speed when using 3rd party router (Netgear RAX 200 AX11000).
Hi, I have seen this so often, but can't seem to find a page with an official fix. I have AT&T fiber with 1 gig speeds. When using a 3rd party router connected to my AT&T gateway my speeds get cut in half. Speedtest on gateway through AT&T show 938Mb down/up. Can confirm this on wire
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Internet
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Watch
I have my Samsung watch and it's tied to my account but since I own money to make the account current can I still sell the watch?
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Wireless
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unable to log into email
I keep getting this message when I try to access my email on my computer
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Text/call log
I am trying to see my text and call log data from my AT&T app and it only shows me usage data as a whole under inverse data. Why is that happening?
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Wireless
323
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Equipment REturn
Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores. I don't have a car to get to one.
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Internet
311
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ATT is blocking the domain of our website
ATT is blocking the domain of our website. It was neglected for many years and may had some issues, but we started fresh with Wordress and would like to have this blocking removed. Please advise.
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Internet
226
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U-verse TV + Internet issues
I'm paying $85 for U-verse TV + internet every month. I was told that I need to have both services in order to get $10 discount and unlimited data allowance. Is this true? I really don't watch AT&T U-verse TV at all and thinking to get rid of TV in order to save some $$. AT&T U-verse TV
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TV
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Remove sim restrictions on my iphone
Hello, is there someone who knows the step by step or on what to do to remove sim restrictions on my iphone??? It was given to me and it was bought in America but I live here in the Philippines and wanted to use my GLOBE sim card here but i cannot use it because it was no supported
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Wireless
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