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Device Troubleshooting

Device Troubleshooting

Your camera, thermostat, keypad & more.

1.9K

Can't silence the beep on the Digital Life keypad

It seems that there is no way to silence the beep on the keypad when either alarming or disarming the system. I have it set to the lowest volume and i

Questions

9.3K

50

0

Camera video stream

I have 4 outside and 1 indoor camera. I continually get no video stream available. I have 2 small pads and both do the same thing but yet I can get on

 posted 

5 years ago

 • 

Last response by 

Ximirokerney 

4 months ago

Questions

340

2

0

Deadbolt stuck! replacement needed

We replaced batteries, and the keypad will not unlock the door from the outside. We can't even unlock manually from the inside. The gear has worn out,

Questions

25

1

0

DLC replacement battery

Replacement battery

 posted 

5 months ago

 • 

Last response by 

ATTDigitalLifeCS 

5 months ago

Questions

24

1

0

Nest camera integration

Hi,    I just purchased a few Nest cameras - I see that the Nest thermostat can be integrated into the My Digital life app - can the camera be integra

 posted 

4 years ago

 • 

Last response by 

ATTDigitalLifeCS 

5 months ago

Questions

2.4K

13

0

outdoor camera has gone offline

pls help

 posted 

4 years ago

 • 

Last response by 

ATTDigitalLifeCS 

5 months ago

Questions

1.2K

8

0

No door beeps

I’ve adjusted the volume in the keypad but still no beeps when a door is opened. How do I fix?

 posted 

5 months ago

 • 

Last response by 

ardonnell 

5 months ago

Questions

15

1

0

Solution Center Doesn't Work - "Error Occurred"

My solution center has not worked since the first day of the installation.  I have uninstalled and re-installed the app several times.  I have changed

 posted 

2 years ago

 • 

Last response by 

ATTDigitalLifeCS 

6 months ago

Questions

493

8

0

camera recording

why is my camera outdoors, recording twice each time it finds movement?

 posted 

6 months ago

 • 

Last response by 

Sadie1978 

6 months ago

Questions

32

1

0

Digital life: Can it be implemented off of ATT cell service only?

We need to set up interior home camera (WYZE) in a remote NW Michigan home that does not have any form of internet / WIFI service available. Can we d

 posted 

6 months ago

 • 

Last response by 

MHD1946 

6 months ago

Questions

19

1

0

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