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Device Troubleshooting

Device Troubleshooting

Your camera, thermostat, keypad & more.

1.9K

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Changing Internet Provider

I am changing my internet provider. Does this affect my Digital Life system. If so, what do I need to do?

Questions

22

1

0

Changing Master code on door lock?

How can I change the master code on my door lock?  All the others code can be changed when I log in to my account, but the master is not.  Thanks!

 posted 

4 years ago

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Last response by 

3 months ago

Questions

50.9K

9

0

Water Sensors

I already have water sensors by the sump pumps. I'm wondering if there are water sensors to place by the sinks? If YES, what is the monthly cost & ins

Questions

9

1

0

3rd Party Intergration issues (Lutron Caseta)

So i had my Dimmer switch working yesterday and  it has stopped communicating with the Digital Life system. It works on the Lutron App and Apple Homek

 posted 

a year ago

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Last response by 

3 months ago

Questions

431

8

0

Box plugged into power outlet

This box plugg into power outlet has two screws on the back with four wires.What wire goes to what screw?The box power the key pads! And i have keypad

 posted 

4 months ago

 • 

Last response by 

3 months ago

Questions

18

1

0

Door lock showing unlocked in Digital Life App

Door lock showing unlocked in Digital Life App but it is really locked and vice versa

 posted 

4 months ago

 • 

Last response by 

4 months ago

Questions

20

1

0

Moving - how do I remove the door/window sensors?

I'm moving later this week and AT&T is sending a technician to install new equipment to where we are moving.  But I want to use the sensors that I alr

 posted 

4 years ago

 • 

Last response by 

4 months ago

Questions

1.8K

4

0

Keypad won't stop beeping

Keypad beeps every few minutes - loudly and annoyingly.  All it says is "Press # -Silence", with no indication just what it is I'm silencing.  After s

Questions

1.7K

3

0

can't use Digital Life app on Direct TV

When this app first was installed for Direct TV, Iwas able to use it no problem. Now, if I go to the TV Apps section from Menu on Direct TV and select

 posted 

4 years ago

 • 

Last response by 

4 months ago

Questions

3.2K

24

Keypad tones

It began about 5 months ago. A strange series of tones after the doorlock is locked from the outside. Nothing shows up on the keypad inside the house

 posted 

4 months ago

 • 

Last response by 

4 months ago

Questions

11

1

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