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Device Troubleshooting

Device Troubleshooting

Your camera, thermostat, keypad & more.

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Camera Compatibility

Are there any security camera systems that are compatible with AT&T Digital Life?

Questions

23

1

0

Battery backup battery fails.

My alarm has a battery backup.  That battery will not remain charged. Most recently I had a new battery 3 days and the red notification light came on.

Questions

203

2

Outdated low quality outdoors cameras

I am a customer of ATT&T for many year. I have had very few issues with the service or the equipment over the years. But now the quality of the c

Questions

44

3

0

Thermostat Not compatible

I recently replaces my old builders grade heating/cooling system with a new carrier system. The HVAC technician tried to use my digital life thermosta

Questions

46

4

0

Accepted Solution

Official Solution

ZTE Tablet won't login

when trying to login using ZTE tablet it says unable to login/wrong password. I'm sure it is correct as i just changed and am able to login from both

Questions

19

1

0

Where do I send my old DLC100 battery - no return label

My DLC battery needed replacing, and I was sent a replacement. The documentation says to send the old one back using the enclosed return label, but I

Questions

91

1

0

Replacement key for deadbolt

We lost the metal keys for the deadbolt on the Digital Life door lock. How do we get new ones?

Questions

20

2

0

Accepted Solution

Official Solution

Closed

Glass sensor Replace Battery warning won't clear

We got a "Replace battery" sensor for a room.  Replaced the battery.  Still have the "Replace battery" message.  Swapped out the new battery with one

Questions

815

5

0

Accepted Solution

Official Solution

The sound on my my video is over modulating. How do I fix this?

When I video , my video is over modulating very crackly how to fix this

Questions

340

1

0

0

Not getting motion notification

I am not getting notification on my phone when the motion sensor detects movement although my notification setting is on in my android phone as well a

Questions

24

2

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