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Device Troubleshooting

Device Troubleshooting

Your camera, thermostat, keypad & more.

1.9K

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An imperfect service that doesn't protect

I had my car broken in right in front of my house. Spent $500 to fix it. AT&T Cameras didn't record any images - either picture or video. Called custo

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7 days ago

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Last response by 

4 days ago

3rd Party Intergration issues (Lutron Caseta)

So i had my Dimmer switch working yesterday and  it has stopped communicating with the Digital Life system. It works on the Lutron App and Apple Homek

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5 months ago

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9 days ago

New double hung window

My old window was a single hung so one sensor worked fine. Does the new window require two sensors for maximun protection?

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14 days ago

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11 days ago

Yale door lock bolt won't retract

I have one of the keypad-operated Yale deadbolt locks.  The bolt has started failing to retract all the way.  The codes work on the keypad and the bol

 posted 

4 years ago

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Last response by 

a month ago

Camera Videos KEEP saying "Something is Wrong" But when you try to chat w/ATT that wont come up either!!!

It never fails service for camera archive's is down again. Every video you click on it Keeps saying "something is wrong". Logged off/on, tried chrome

 posted 

a month ago

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Last response by 

a month ago

Accepted Solution

Official Solution

Lutron integration stopped working !!!

Hi All, The integration with Lutron was working fine until today, now nothing works. These are the issues I am having: I can not control any of my

 posted 

a year ago

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Last response by 

a month ago

Yale Lock with key access - paperclip hack

I recently found a YouTube video that shows how you can open my ATT Yale digital door lock with a bent paper clip. I tried it and got it open in less

 posted 

6 months ago

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Last response by 

a month ago

Does this mean we no longer will need Myatt

once we use this we will no longer need MYatt

 posted 

2 months ago

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2 months ago

We are now showing master bedroom door sensor but none exists. We have to bypass to set the alarm.

A few weeks ago we had our alarm set.  Around 10 pm it started going off.  It was showing the master bedroom door was open.  Problem, we do not have a

 posted 

3 months ago

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Last response by 

3 months ago

Videos will Not Load - ATT Digital Life - What's going on??!!

Videos will Not Load - ATT Digital Life - What's going on??!!  Web page will not come up on Chrome, Explorer or on the app!!!

 posted 

3 months ago

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Last response by 

3 months ago