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Device Troubleshooting

Device Troubleshooting

Your camera, thermostat, keypad & more.

1.9K

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Digital Life - motion detection and pets?

We just had digital life installed but they talked me out of the motion detection because we have 3 cats...I've had a security system for 10 years and

 posted 

6 years ago

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Last response by 

4 days ago

Questions

6.8K

6

0

Dual Zone Air Conditioner

Just this stuff installed and realized the dual zone AC won’t work. They said it would be two weeks before a technician can come out. The thermostats

 posted 

4 years ago

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Last response by 

5 days ago

Questions

1.3K

16

0

Camera video stream

I have 4 outside and 1 indoor camera. I continually get no video stream available. I have 2 small pads and both do the same thing but yet I can get on

 posted 

4 years ago

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Last response by 

19 days ago

Questions

332

2

0

Deadbolt stuck! replacement needed

We replaced batteries, and the keypad will not unlock the door from the outside. We can't even unlock manually from the inside. The gear has worn out,

 posted 

24 days ago

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Last response by 

22 days ago

Questions

22

1

0

DLC replacement battery

Replacement battery

 posted 

23 days ago

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Last response by 

22 days ago

Questions

11

1

0

Nest camera integration

Hi,    I just purchased a few Nest cameras - I see that the Nest thermostat can be integrated into the My Digital life app - can the camera be integra

 posted 

4 years ago

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Last response by 

a month ago

Questions

2.4K

13

0

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chirping

the chirping when doors or windows open,scare my dog, how do i turn it iff?

 posted 

4 years ago

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Last response by 

4 years ago

Questions

1.1K

1

0

0

outdoor camera has gone offline

pls help

 posted 

4 years ago

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Last response by 

a month ago

Questions

1.1K

8

0

No door beeps

I’ve adjusted the volume in the keypad but still no beeps when a door is opened. How do I fix?

 posted 

2 months ago

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Last response by 

2 months ago

Questions

14

1

0

Solution Center Doesn't Work - "Error Occurred"

My solution center has not worked since the first day of the installation.  I have uninstalled and re-installed the app several times.  I have changed

 posted 

2 years ago

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Last response by 

2 months ago

Questions

491

8

0

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