The battery light is red and from what I can tell I need to replace it. I tried pushing the "Fix it" button on the mobile app, but nothing happens. Then I searched and can't find a place to order the free replacement battery. I have had my system for a while and don't have a clue about 80% of it.

I received a new window sensor kit which I installed but nothing is registering.  Everything is brand new! What do I do to get this one sensor up and running?

How do I remove a contact sensor from my system that I no longer want? Our home has old windows and the seal has never been great. I spoke with a representative on the phone and they said I could remove the unwanted window contact sensor by using test mode, deleting it from the Digital Life app, and

How do I turn up the volume on the door sensors?

I am trying to move and need to remove my Digital Life equipment. I cancelled my account after having the alarm system for over 3 yrs for which AT&T said that it was no need to return equipment.  So I didn't give it a second thought until now I am moving out of my apartment and need to rem

I have had the ATT Digital Life system for about four months.  Overall, I have been pleased with the system.  However, the sensor on our front door (the main door we use) just fell off.  I called to ask what could be done about this, and the response was that they could send me more double sided tap

I just bought a house that is fully wired for Digital life: cameras, thermostats, DLC 200. I don't know the name or account number of the previous owner and that I can't use the equipment without providing that for the transfer. So how do I remove the equipment? Will I be able to use new thermostats

Is there Temperature sensor only available

If I change over to ATT Wi-Fi and Digital Life from Xfinity will I be able to use my Xfinity equipment with the Digital Life Service? Are they compatible?

My alarm has a battery backup.  That battery will not remain charged. Most recently I had a new battery 3 days and the red notification light came on.

We have a constant beep from one of our smoke detectors-1 long beep every 5-6 minutes. This started after we replaced the batteries. A notice on the key pad now says to replace the battery in that specific detector. We checked to see that the batteries were installed correctly.

Is there a way to increase video recording time past 60 sec?