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Device Troubleshooting

Device Troubleshooting

Your camera, thermostat, keypad & more.

1.9K

Accepted Solution

Official Solution

chirping

the chirping when doors or windows open,scare my dog, how do i turn it iff?

 posted 

4 years ago

 • 

Last response by 

4 years ago

Questions

1.1K

1

0

Thermostat Not compatible

I recently replaces my old builders grade heating/cooling system with a new carrier system. The HVAC technician tried to use my digital life thermosta

 posted 

8 days ago

 • 

Last response by 

7 days ago

Questions

14

3

0

Accepted Solution

Official Solution

Removing an old system

I moved into my house 14 years ago. There was an AT&T system installed but was not active. We did not activate it. I’m tired of looking at the panels

 posted 

a month ago

 • 

Last response by 

18 days ago

Questions

34

2

0

Camera not recording

I've had trouble the past couple of days with the system not recording motion.  The app sends me notification that motion was detected but never recor

 posted 

24 days ago

 • 

Last response by 

24 days ago

Questions

19

4

0

Accepted Solution

Official Solution

We want to add an additional outdoor camera. Are there any specials available?

I called ATT Digial Life today and asked for a quote for one an additional outdoor camera.  We have a 2 year contract with one year remaining.  The qu

 posted 

4 years ago

 • 

Last response by 

25 days ago

Questions

5.5K

16

0

Thermostat

I just had my HVAC unit replaced and they install a new thermostat.  How to I pair the new thermostat with my Digital Life package?

 posted 

a month ago

 • 

Last response by 

a month ago

Questions

9

5

0

Closed

Digital Life System Jam Detected

Almost everyday my Control Panel says " Digital Life System Jam Detected" and then at the same time it says " Digital Life System Restore". This happe

 posted 

a year ago

 • 

Last response by 

10 months ago

Questions

836

6

0

0

Can't silence the beep on the Digital Life keypad

It seems that there is no way to silence the beep on the keypad when either alarming or disarming the system. I have it set to the lowest volume and i

 posted 

5 years ago

 • 

Last response by 

a month ago

Questions

9.2K

50

0

Accepted Solution

Official Solution

Digital Life - motion detection and pets?

We just had digital life installed but they talked me out of the motion detection because we have 3 cats...I've had a security system for 10 years and

 posted 

6 years ago

 • 

Last response by 

a month ago

Questions

6.9K

6

0

Dual Zone Air Conditioner

Just this stuff installed and realized the dual zone AC won’t work. They said it would be two weeks before a technician can come out. The thermostats

 posted 

4 years ago

 • 

Last response by 

a month ago

Questions

1.3K

16

0

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