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Device Troubleshooting

Device Troubleshooting

Your camera, thermostat, keypad & more.

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Camera Videos KEEP saying "Something is Wrong" But when you try to chat w/ATT that wont come up either!!!

It never fails service for camera archive's is down again. Every video you click on it Keeps saying "something is wrong". Logged off/on, tried chrome

 posted 

4 days ago

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Last response by 

Yesterday at 3:10 PM

3rd Party Intergration issues (Lutron Caseta)

So i had my Dimmer switch working yesterday and  it has stopped communicating with the Digital Life system. It works on the Lutron App and Apple Homek

 posted 

4 months ago

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Last response by 

Yesterday at 3:06 PM

Accepted Solution

Official Solution

Lutron integration stopped working !!!

Hi All, The integration with Lutron was working fine until today, now nothing works. These are the issues I am having: I can not control any of my

 posted 

2 years ago

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Last response by 

1 week ago

Yale Lock with key access - paperclip hack

I recently found a YouTube video that shows how you can open my ATT Yale digital door lock with a bent paper clip. I tried it and got it open in less

 posted 

4 months ago

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Last response by 

1 week ago

Yale door lock bolt won't retract

I have one of the keypad-operated Yale deadbolt locks.  The bolt has started failing to retract all the way.  The codes work on the keypad and the bol

 posted 

4 years ago

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Last response by 

2 weeks ago

Does this mean we no longer will need Myatt

once we use this we will no longer need MYatt

 posted 

3 weeks ago

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Last response by 

3 weeks ago

We are now showing master bedroom door sensor but none exists. We have to bypass to set the alarm.

A few weeks ago we had our alarm set.  Around 10 pm it started going off.  It was showing the master bedroom door was open.  Problem, we do not have a

 posted 

1 month ago

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Last response by 

1 month ago

Videos will Not Load - ATT Digital Life - What's going on??!!

Videos will Not Load - ATT Digital Life - What's going on??!!  Web page will not come up on Chrome, Explorer or on the app!!!

 posted 

1 month ago

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Last response by 

1 month ago

Indoor Siren

When I select "Devices" on the app, there is a speaker with an X beside it.  Does this mean my siren is not working properly?  I've replaced the batte

 posted 

1 month ago

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Last response by 

1 month ago

Accepted Solution

Recessed door sensor

I had problems with the recessed door sensor.  Getting a message to replace the battery, that was done and the sensor still not work. I was sent a new

 posted 

1 month ago

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Last response by 

1 month ago