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Device Features

Device Features

Learn about all the wireless features available to you!

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Esim

I have Prepaid Account with ATT I have Unlocked iphone 13 pro Max bought from Apple . Can I convert my Existing Physical Sim to Esim. Will I be able to USE Verizon Physical Sim on same Iphone. I called att and they said ATT will lock your eSim on your Unlocked iphone and I wont be able to use othe

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On Secure Family how do I remove the download approval for child's device

How do I disable the app download approval on my child’s device so I do not need to approve apps?

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Closed

How to deactivate Voicemail greeting?

I want NO greeting when anyone dials my number. None!!!! I’m receiving obscene calls day and night. First with a caller ID number which I blocked and now from Private Caller. Do I have to change my number? (Edited as per community guidelines)

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Codes

Can't receive code to sign in

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Indents code

Cannot get codes with phone numbers provided.

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Voicemail Does Not Work or Exist

I frequently receive calls from work and am not able to answer each one. However, my manager has notified me that my voicemail is not working and they are told to call later when I do not pick up. When I check my voicemail, the only option I am given is to “call voicemail”, and when I do, it gives a

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Email from att regarding whatsapp breach

Email from att regarding whatsapp breach, real or fake?

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Secured family

How to I block certain phone calls from my sons phone

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Call History

How long is call history saved? I can only go back 15 months but need to find calls from two years ago.

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239

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iPhone won’t send Live pictures

My phone will not send Live Photos after last upgrade?

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Resetting password Over and Over

I am having to reset my password in my ATT/Yahoo email account literally everyday! I have had to do this for at least 8 months. Once I reset it on one device ( I can even reset to same password I had) I will have to go and reset it to view on my computer then too. It’s a vicious circle!! I have call

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 • Email

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Cannot receive messages from my international bank to access my bank account while im in the US

Good afternoon unfortunately I cannot receive messages to access my bank account and I think that is because I am in the US and At&t may have some sort of filter since I saw many recurring the same issue. I need help.

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 • Home Phone

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Divorce, she never signed the transfer form I filled out

Hi! I’m curious about this as my ex-wife and I have a phone plan and I tried, during the divorce, to fill out the separation/ of lines transfer form. She never signed it. She’s the primary account holder. Does she still have access to my information? (Call logs, who I text and message, data usage et

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 • Wireless

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Help!

I have spent 2 days trying to add my new cellular Apple Watch 8 to my plan. I have already been to the ATT store and purchased the additional line. They had trouble connecting it. I called Apple, and they said that there was more than one plan attached to this watch on my plan. Called the the troubl

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 • Wireless

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Cannot use Paypal as a payment method

When I tried to pay $10 for Hotspot Data Add-On by Paypal, which was used as a payment method before, now Paypal was rejected as a payment method. So I had to input my credit card info. Why?

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 • Wireless

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Email server blacklisted

host al-ip4-mx-vip2.prodigy.net[144.160.235.144]said: 553 5.3.0 alph733 DNSBL:RBL 521< 71.13.142.211 >_is_blocked.Forassistance forward this error to abuse_rbl@abuse-att.net (in reply to MAILFROM command)I have emailed the above address with no result. My server is not on any other blacklist.

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 • Internet

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Sim card activation

I went to Att store in El cajon/Main street to activate my new card but there was a guy working said you should go to the store that you bought your phone and card. Nonsense!!

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 • Wireless

280

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ATT email ask me to update my email account

I keep getting this email from AT&T Email Desk???? asking me to click on a link to update my email account. Does anyone know if this is real or a scam to get me to click on the link???? Thanks Jerry

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 • Email

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The S23 is here for 2023! - Check out the latest Galaxy Smartphone from Samsung!

Spice up your chakra with The Samsung S23 Ultra Let's get to it. New phones mean new hardware and software to boot. One of those features is Advance Night Photography for epic night shots! Not just that, the main camera is something to talk about with its 200 MP (Wide) lens, leaps from its predeces

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 • Wireless

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Closing outdated versions of AT&T Yahoo mail. Is this a scam?

Received this email today. Is it a scam or should I click the link? Thanks This is to notify you we are closing all Outdated versions of our Mailbox as

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 • Email

224

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Cancel a Line on my account

I have paid off all phones on my account and would like to cancel one phone permanently. Can you explain how to do this?

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 • Wireless

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