Device Features

Device Features

Learn about all the wireless features available to you!

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active armor

I had an alert about a password breach at PayPal so I opened the alert to read it and act on it. However, the alert icon, red !, still shows on the app on my phone and I can't get rid of it.  Anyone have an idea?

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Imei

I just recently got a used phone off someone and I went to the settings and was needing the imei number for this phone but when I click on the imei slot to pull up the number it says unknown, What do I do to fix this to where I will have an imei number? Also, is there any way I can unlock the servic

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Talk to Text

I can not get my talk to text to work. It all of a sudden stopped working. And I have the dictation toggle set to on. Any help with be so appreciated

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Voicemail System Asks for Password Only When Phone is in Wi-Fi Calling Mode

I have Consumer Cellular phones, with service provided through the ATT network, so this is kind of an ATT issue. When I set up my voicemail several years ago, I used the "password not required" option, so I wouldn't have to enter the password to retrieve voice messages.  That option still wo

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Frozen iPhone 13 Pro Max

My iPhone 13 is Frozen so I can't turn it off nor answer calls Please I am desperate

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Question about unlock my iphone

Hi I want to unlock my iphone cause I want to use my taiwan SIM card But everytime I submit my request, it always says there is technical problem Please help

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Network code

I am out of the country and I brought my phone from this company  What is the network code?

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Restricted phone numbers are blocked

How can I get my phone to allow restricted numbers. I have activeamor app. My phone is a Samsung Galaxy s71

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Static IP for a sim card

Hello, I am using at&t sim cards to operate two sets of PLC devices. The manufacture of these devices is Ewon. I currently have paid for three sim cards and have the $28 1Gb plan for those cards. My problem is that I intend to set up a client server configuration with these devices. For this to

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Unlocking my phone for new SIM card

How do I unlock my phone to install a new SIM card abroad

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how do I remove the deceased spouses name from the account and use my name

The deceased spouses name is the name on the account and the dead spouses email address is the primary email. how do i change it to the company name or my name and email address?

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Engineering Dept contact number please

We live in the country with overhead power lines and i would like to give permission to AT&T to run their fibre optic line on our posts as we do not want our yard dug up. Who do we contact for that? We are near Pendelton, Kentucky and there is too much rock here to dig effectively. Please advise

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Accelerator error

Hi, my dad has an sbc global email account that he cannot currently access. He has spent many hours on the phone with different people at AT&T trying to resolve. He has changed password, tried to set up security key, etc etc. he can login with his credentials on the currently site, but still can

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A friend's email is bouncing back after he sent a large image file attachment

A friend's email is bouncing back after he sent a large image file attachment, now he can't send me a normal email. How do I get him un blocked?  (My email account is not blocking him.)

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International Calling

What is the difference between AT&T International Day Pass($10/day) and AT&T International Calling Package ($15/mo.)? Which one is the cheapest to use? If I am using my phone daily(calls, text etc.) it would seem AT&T International Calling Package is the better deal? I have AT&T Int

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Account Passcode

I cannot set my account passcode for some reason I am trying to set my account passcode and the page will not accept the security PIN/code that get texted to my new phone that I just got yesterday. Why why why do I get this error every time I try to do the passcode   "Be sure you

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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576

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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314

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Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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