AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Device Features
Learn about all the wireless features available to you!
6.3K
Pinned posts
(0)
No conversations found!
(6174)
Apps on Samsung Galaxy
Why does it say I have 523 apps on my Samsung galaxy phone? There's NO WAY!!!
Questions
24
1
0
WiFi calling
My WiFi calling won’t work at home. I have super strong Xfinity WiFi and work online constantly no problem. Our smart TV also works fine, so it is NOT my WiFi. but I noticed when at a friends house my AT&T WiFi calling was on. why would it worked when logged onto one WiFi but not another?&n
Questions
53
1
0
Note8 AT&T Security Update WiFi issues
I downloaded the new security update onto my phone this past Thursday. Immediately afterwards, my internet slowed down. Figured it was area. Now that I am back home, when my phone is on, the WiFi gets choked to a crawl. When I turns it off, internet goes back to normal. It is clear something has hap
Questions
40
1
0
Spam calls
I am on a do not call list I have been on it for quite a few months maybe even a year’ I am still getting constant spam calls, in the last two hours alone I have received seventeen of them yes 17. How can I change my phone number just one number so my family won’t get to confused, or if needed the w
Questions
49
1
0
Cannot unblock call in ActiveArmor
Call was blocked, and when I open up the app it shows the call, I select it and there is no option for unblock, only Report and Block
Questions
55
3
0
Voicemail time incorrect
The time stamp on voicemail messages is an hour ahead. I have checked timezone setting in phone and found them to be correct. This pro lem is annoying, Please assist. Thank you
Questions
36
1
0
I submitted 2 unlock requests, but received only 1 email.
Our phones are together in a family account. I submitted the request for the secondary phone first, and then submitted the request for the primary phone. The website gave the same answers to both submissions, including a request number for each submission. I got an email answering the submi
Questions
27
1
0
Accepted Solution
Official Solution
Change to Visual Voicemail?
So I want to delete my voicemail and change it to a visual one how do I do that?
Questions
59
1
0
Forgot admin password on attwifimanager
I need help on how to figure out the password on attwifimanager because none of the default passwords work and nontging works ive tried everything please please help im just trying to be able to play my game
Questions
24
1
0
Popular topics
Expand all
Learn how to setup or fix your device with step-by-step help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Ready to push the smartphone boundaries with the new Samsung Galaxy S23?
Be the first to reply
(195)
Wrong label for trade in shipping
Used the wrong label and thought trade in was sent to the wrong place
Questions
•
Wireless
1
0
0
FirstNet
FirstNet3.8mbps download .18mbps upload Att 41mbps download 26mbps upload Changed to FirstNet today, What is going on here?
Questions
•
Wireless
1
0
Locked out of my sbcglobal email. Login states "The limit for unsuccessful sign-in attempts has been reached" on first try. Please Help!
Hello, I have been locked out of my sbcgloblal email account. I have had this account for a very long time (~15 years) and a lot of important accounts are connected to this email. This email has been hacked in the past, and the hacker changed my password and security questions. I believe this ha
Questions
•
1
0
0
not receiving voicemail notificatilns
I’m not receiving Vm notifications on my iphone. When I look at the voicemail screen it also does not show any VM present. BUT if I call into VM by pressing and holding “1” the vm is there and I can listen to it. There’s no option in the VM menu to turn notifications on/off.
Questions
•
Wireless
3
0
0
ATT damaged my lawn and sprinker line
I am not a ATT customer. Att is putting fibre in my area. They decided to work in my front yard without bothering to inform me. They digged deep hole and messed up my lawn. They also damaged sprinkler line. I have spend more than 4 hours on hold by calling different numbers but have no clue wh
Questions
•
Internet
3
0
0
What is the email for Address Validation
I recently moved to a new apartment and the old owner has not canceled his internet service, they gave me an email address to validate my address [email scrubbed] But when I send my lease (because I still don't get bills to be able to send as proof) I get this
Questions
•
Internet
3
0
0
Trending Accepted Solutions
(325)
Accepted Solution
Official Solution
Report outage
Is there any way to report an outage on a landline besides staying on hold for an hour or more??
Questions
•
Home Phone
546
4
0
Accepted Solution
Official Solution
High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
Questions
•
Internet
403
6
0
Accepted Solution
Official Solution
U-Verse and Internet (Fiber)
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
Questions
•
Internet
312
2
0
Accepted Solution
Official Solution
Equipment REturn
Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores. I don't have a car to get to one.
Questions
•
Internet
298
2
0
Accepted Solution
Official Solution
I need to get my old iPhone that I sold unlocked.
I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
Questions
•
Wireless
267