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Device Features

Device Features

Learn about all the wireless features available to you!

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Port Forwarding

I see in a 2020 post that port forwarding is available on some 5G home internet device but I cannot find anyone at the ATT store or from technical service tell me any details. yes or no???

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Number Sync will not work on Galaxy 4 Watch and Samsung Ultra 22

I had the Galaxy 4 watch number sync to my old phone - Samsung Galaxy S20+ (after issues with that also and was told samsung by a tech that samsung rolled out the product and the number sync was not working but would with the new update and it did). Now that I have upgraded the phone I CANNOT get th

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353

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Texting app for android phone.. which is best?

I need to download an app for texting on my Android cellphone. Which is best?

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228

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Can AT&T help find a lost phone?

lost phone while giving grandson ride on golf cart. can't find it! Is there awy AT&T can help?

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23

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Customer service

I had recently talk to someone about switching from t mobile to AT&T and when I told them I would probably do it the next day because I was trying to make sure they did it they had said “then why would you call” and hung up in my face before I could answer

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ESIM ACTIVATION

I tried activating esim with my network provider here in Nigeria and I was told to contact my carrier to unlock my iPhone. I checked setting, general and carrier lock: it says no sim restriction so I contacted Apple support and I was told the Lock is from AT&T. I got the phone brand new here in

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107

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Setting up EPTT

Recently established a corp account so that I can use EPTT over WiFi Sedo Laser 750 N Carroll Southlake TX  agreement 87069108 CRU 61491176 CTN 817 239 9273 when attempting to log on to the EPTT service I’m told I need a subscription. The sales rep insist it is active. However I can n

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12

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NumberSynch Error Message

My new Galaxy Watch 5 will not synch with my Z-FOld 3 phone. The error mesasge is: NumberSynch has encountered a problem. We're sorry for the inconvenience. Code: SD-SDK-400 None of the technical support representatives know what to do. I have been on the line with AT&T for 4 days. Has anyo

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42

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Wifi Calling problem on Samsung A 13

I have been trying to turn on wifi calling on my A 13 but it just says wifi couldn't be set up and try again later. I have tried all the resets suggested, removed the sim and restarted several times...I have tried to just use the icon in pull down, the connections settings and in the phone app...no

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8

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Cast to tv

I can't cast to my tv

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60

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How to add prepaid min hotspot

How to add prepaid min to mobile hot spot

Questions

 • Wireless

4

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Unable to check credit in store???

Long story short. I went in to switch my phone service to AT&T since I qualify for firstnet. Forgot my credit was frozen with all 3 bureaus. Unfroze it. Store associate still couldn’t check it. Came back 2 days later and the credit report is still blocked?? All 3 credit bureaus say my credit is

Questions

 • Wireless

4

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Why is AT&T DNS Server launching a DoS Attack/ACK Scan on my router EVERY 20 SECONDS?

My router log shows literally hundreds of DOS Attacks/ACK Scans. They occur every 20 seconds until I am disconnected from the Internet.  It happens all the time, every day for many months I'll get extremely slow Internet speeds and then I'll get forcefully disconnected from Internet, dozens an

Questions

 • Internet

4

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One line upgrade on a family plan

I want to upgrade One of the phones on my line. Will it create a new contract for all the lines?

Questions

 • Wireless

5

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Fraud

Someone opened an att account under my name to obtain phones and I got a bill for the service. I contacted att fraud and their investigation said the account was opened properly. I already filed a police report regarding this. In addition, they used a home phone number I had with Comcast and request

Questions

 • Wireless

7

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Updating my grandfathered plan?

Hi all, I'm paying $107 per month for an old grandfathered "AT&T Unlimited Choice II Multi Line" plan.  We have 4 family members on the plan.  We also pay $20 per phone for the "access" fee.  And we get a $10 discount for the auto pay.   For the last few years we've bee

Questions

 • Wireless

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

Questions

 • Email

1.9K

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

1.4K

8

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

498

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Official Solution

Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

Questions

 • Email

366

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att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

Questions

 • Email

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