Device Features

On 2/8/23 I changed my DataConnect Plan from the 40GB ($75 per month, additional 2GB of data $10) plan to the 50GB plan ($55 per month with AutoPay and paperless billing, additional 5GB data $10) through the website. I expected some wonkiness because I was about 2 weeks into my new billing cycle. I

I have nothing due on my account and want to unlock my iPhone 14 and gift it to my daughter in Canada where she will use it through her Canadian service which is not ATT. what are the challenges and timelines I can expect please

We just got a nighthawk for DTV stream. We have it on the main floor of our house. The tv in our upstairs bedroom can’t connect to it without unplugging it and moving it upstairs. Is there any way to add an extender to it? We had the same problem when we had att hotspot, but was able to connect a wi

Hello I'm trying to unlock my device but I already cancelled my AT and T account a few months ago. When I try to unlock it, the website tells me that I have a bill unpaid, and that's not the case.  I went on my client account and it says that the account was closes and there's no bill left.

​I am looking for an immediate resolution here.​ ​I was vacationing in Mexico February 7-10, during which time my iPhone 13 Pro Max was stolen.​ ​I had no insurance on this phone. I called AT&T and they convinced me to order a new phone to be shipped to me. I returned back to the US and was

How do i upload documents?

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.