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Computer users

Computer users

Are you watching HBO Max on your computer? Find help here!

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Accepted Solution

Official Solution

Unlimited Elite and HBO MAX access for each user

I have 4 phone lines on my Unlimited Elite account.  Can each user for each phone account have their own user ID to log in to HBO Max?  I would rather not provide my main account login to watch HBO Max as they would also have access to my account on AT&T.

Questions

3.1K

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My plan includes HBO Max but when subscribing, I am still asked to choose $9.99 or $14.99

I am on AT&T Unlimited Elite (SM) which includes HBO Max. However when trying to activate it, I am still being prompted to select a package of $9.99 or $14.99 and if I continue, I am being asked for my credit card. Doesn't AT&T already cover the payment and so my credit card should not be ne

Questions

736

9

0

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Official Solution

Does HBO/Max use my hotspot allowance?

My plan includes HBO/Max. I need to know if it uses my allowed hotspot data which is 30 gigs per month when I watch it on my desktop computer.

Questions

95

2

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Cast HBO Max video from Samsung tablet to Samsung TV

Is it possible to video cast HBO Max or is there Max app for windows 10?

Questions

35

2

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Official Solution

When will HBO Max be available via ROKU?

When will HBO Max be available via ROKU? I would rather not have to buy another device for one channel.

Questions

60

2

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HBO Max

I am an HBO Subscriber. How can I see HBO Max content? I can only see it if I download the HBO Max app to my phone and it ain't fun watching movies on my tiny phone screen.

Questions

43

2

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Can’t turn closed captions off

I normally want them on but the timing is so far off, that I want them off.. I tried using the CC button on bottom right but they won’t turn off. Very hard to ignore as I’m used to reading them!

Questions

17

3

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Accepted Solution

Official Solution

Free trial of HBO Max

I received a text message today from ATT stating that I could get a free trial of HBO Max if I signed into att.com/myatt. When I signed in and searched the ATT Thanks section, I couldn't find the offer with the promo code. If you could send me the promo code, I would gladly appreciate it.

Questions

226

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