Billing & Payments

Billing & Payments

Understand & pay your Digital Life bill.

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Credit

To Whom It May Concern, I purchased a phone back in 2016 via promotional deal of buy one get one free. The deal included a credit of $25/month after first 4 months. I didn't receive the promotional offer on my bill, which totals to $750 in credits. I have been every month since 2016 and I have been

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330

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Unsatisfied...

I canceled my service 18 Jan 19, due to deployment. ATT stated since I was ending my service before the contract ends I have to pay this unsurmountable fee "but" it can be waived if I send my orders. I sent them to the email address that was given. ATT called me about a week later saying that my ser

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I have lost my Samsung phones

lost my samsung phone and have had problems trying to talk att employers about my att netgear night hawk lte mobile hotspot router wireless now need to get a bundle plan for my direct tv and my wireless router to bundle together

Questions

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Notice

Why are you sending me a past do message on the day the bill is due - you people are a  nuisance

Questions

346

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Invoices

Greetings,Digital Life was mailing paper invoices to my home but has stopped for some unknown reason.  I have been receiving last fees on a monthly late fees.  I have requested to speak with a supervisor several times but the reps will not transfer the call.  Today, I requested to speak with a super

Questions

317

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Cancellation for Digital life but charged

I called Jan.17th to cancel my DigitalLife. We had a credit on the account. The lady tried to give me a $15 discount to stay. I decline and wanted my service cancelled. February comes and we receive a bill for normal amount. I call and explain that I wanted my service cancelled last month. They  loo

Questions

448

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Text message

So, I got this text message. It says “Last Day to get up to 50% discount on your monthly bill.Use Promo: EBAYcall 1(888)359-1324DIRECTV  AT&T stop2stophelp4help”I called and they said that they could cut my bill to $211, but I had to send $633 and then I would get a bill in May for $211, and that wo

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Accepted Solution

Official Solution

Credit for outage?

We had an area wide outage on all services the end of January. Will I automatically get 3 days credit or do I have to ask for it?

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Bill balance dispute after Digital Life service cancelled

On Monday Jan 7th. I called to cancel my AT&T Digital Life service and a cancellation email received same day.  The account is inactive since Jan. 7th so I am not able to access it online.  Yesterday I spoke with a DL representative and was told they could NOT email a copy of a final bill since I wa

Questions

446

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Cancelled service and still getting a bill

I cancelled my service in December and was aggressively pushed to keep my service since I was no longer under a contract, they even offered to half my bill ! BUT I said no thanks and did in fact received a confirmation email about my cancelled service (saved !)in jan I received collection calls rega

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Billing Dispute

I am moving and I cancelled service on the 14th of January with the intention of setting up new service after I find and move into my new location.  When I cancelled service, I spoke to two different CSRs to do so, and neither of them informed me of any further charges I would be billed for as my bi

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338

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February billing

Why is my February billing almost 25% more than last month's billing?

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325

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