Billing & Payments

Billing & Payments

Understand & pay your Digital Life bill.

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Digital Life Cancellation

I had the absolute worst customer experience in my life yesterday speaking with the AT&T Digital Life.  I will not only ever get this system again when I move into my new home (I thought it was great), I plan on canceling all other AT&T products.  Been an extremely loyal customer for 12+ years.  I w

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478

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Billing on DigitalLife

Where on DigitalLife website you can update or delete a payment method???!!

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630

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Cancellation / Termination of Digital Life Home Security Services

When I tried to cancel my digital life home security services by calling their customer service phone #, and pressed the Loyalty Option #6, I was met with delay tactics in canceling my services.  I was placed on hold with the agent several times, and she repeatedly asked 1 question at a time, and th

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809

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ATT does not honor 24 month contract

I helped my 85 year old mom sign up for an ATT promotional almost 2 years ago which included ATT digital phone, internet and Direct TV.  The service has been awful but the most recent is beyond comprehension.   She has paid $56.43 a month for since August of 2017 for the internet and phone part.  Th

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252

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System error everytime i try and log in

at&t won’t let me log into my account. it keeps saying system error and i need to pay for my phone 😕

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Continued AT&T ineptitude

I've expressed before my distain with AT&T billing. It seems to me that you all have too many companies with AT&T in the name, too many similar web sites. I spent hours before trying to straighten things out and I guess you all are still suffering from what I call "cranial-rectal inversion".  Now I

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Transfer of Billing Responsibility

Can billing responsibility be transferred from a previous homeowner to a new one?  The seller of our home left a complete, working system that we would like to use.  Thanks.

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271

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online payment

why is your payment confirmation a useless document? there's no amount, no date when paid

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287

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can anyone use some help?

just of work and wondering can anyone use some help/ faq also?

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248

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Trade in of iPad Air 2 32 G

Sent our iPad Air 2 into ATT for the trade in program.  Waited for ATT return packaging to arrive which took almost 3 weeks.  I sent the device, which was in good working order with no damage through UPS with extra bubble wrap around the device with the packing provided by ATT Trade In and tracked t

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316

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DIGITAL LIFE RETURN EQUIPMENT

I sent back my unused digital life equipment on November 19, 2018 and to date I have spent HOURS trying to get them to answer the question.... Have you received my equipment and credited my account?  I have called and been put on hold after 35 min to over an hour.... only to be hung up on after they

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1.8K

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Merging digital and direct tv

Has anyone merged their home security with direct tv ? One monthly bill versus two🤷🏻‍♀️

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