Billing & Payments

Billing & Payments

Understand & pay your Digital Life bill.

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Why did AT&T place a Hard Inquiry on my Equifax account?

I checked my credit report and I noticed that AT&T placed a Hard Inquiry on my Equifax account back on  June 20, 2017. I have never had or attempted to get AT&T service, how can I have that removed. 

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2.3K

10

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Where can I pay my bill online?

I'm signed in to my account, where do I go to make payment online? Thanks.

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10.9K

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Digital life

deceptive practices while trying to cancel my fulfilled contract by service rep and Now told I’m renewed contract I Never agreed to because I accepted a free digital door lock if I didn’t cancel my monthly monitoring that was month to month and cancelable any time I wished to cancel now I can’t even

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92

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Need assistance Canceling my fulfilled contract

I need help with this

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Canceling full filed contract now being told the date is for 2021 after getting nowhere with overseas customer service I’m asking for help

Per my last posting I was told on this forum that my contract would end on 11/23/2020 however even after several calls to cancel and being told id be charged a early termination fee and to call back at a closer date of contract end date which again I did several times now I find out they didn’t en

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34

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DIGITAL LIFE THEFT

I have been a Digital Life client for more than 10 years and I have been trying to contact Digital Life for three weeks and I cannot talk to anyone, they do not hang up the phone after 35 minutes online or they transfer me to another At & T department is abusive and incredibly absurd.

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38

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Fraudulent and unethical ATT Digital Life

Digital Life is claiming I owe $182 for services I canceled after having my contract fulfilled. I spent over 35 hours on the phone jumping through hoops and getting pushed around m, laughed at, and called a liar. I didn’t realize ATT was hurting so bad they have to extort $182 from a loyal customer.

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2.6K

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Recently purchased house with ATT Digital Life including security camera's, sensors. How do I use?

Can it be used within the house immediately?Where can I get instructions?How do I activate?

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542

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ATTDigitalLifeCS Promised A Follow-up On 10/1....

I posted a message here on 10/1 because we just moved into our home and I need to activate a security system. An AT&T representative using the name "ATTDIgitalLifeCS" promised that "a specialist would reach out to <me> directly" but it's been four days and nobody has followed- up with

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Anyone else get the "run around" to cancel?

First of all, we loved the service when we had it. However we had to move, and that's when we had to deal with the awful customer service department. Getting through to someone takes a minimum of 10-15 minutes (on a good day) of being on hold before you get to an actual agent. Most of the time, they

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2.1K

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HORRIBLE PRODUCT

I had my product installed 3 months ago and the tech said there was a proble with the connection and said someone would be out in a few days to fix it...  3 months pass and someone calls to say the service I have been paying for hasen't been working the whole time.  I tell him they never fixed it an

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Help! I need to cancel my Digital Life Service!

I am extremely upset and disappointed with Digital Life! I have called every day for several days for assistance and have been on hold for over an hour each time! I have been in transition between houses for months now and my Digital Life service has just added to my burden. At this point, I just wa

Questions

14.5K

25

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