Billing & Payments

I have been a Digital Life customer for five or more years now, but we just moved out of the home in which we had all of the equipment installed. I cancelled our Digital Life service with the understanding, from the AT&T representative who cancelled our service, that I would be able to transfer

Before my rant on horrible customer service, I'd like everyone know that the AT&T digital life product is far superior to the 15 year old ADT system we replaced. We are very satisfied with the equipment and the app (although the optional tablet control is a complete waste of money). The problem is w

I see options in the drop down to add but nothing to delete. I added a new account but need to delete the old account to not accidentally pay from it. But I do not see any options.

I checked my credit report and I noticed that AT&T placed a Hard Inquiry on my Equifax account back on  June 20, 2017. I have never had or attempted to get AT&T service, how can I have that removed. 

I'm signed in to my account, where do I go to make payment online? Thanks.

deceptive practices while trying to cancel my fulfilled contract by service rep and Now told I’m renewed contract I Never agreed to because I accepted a free digital door lock if I didn’t cancel my monthly monitoring that was month to month and cancelable any time I wished to cancel now I can’t even

I need help with this

Per my last posting I was told on this forum that my contract would end on 11/23/2020 however even after several calls to cancel and being told id be charged a early termination fee and to call back at a closer date of contract end date which again I did several times now I find out they didn’t en

I have been a Digital Life client for more than 10 years and I have been trying to contact Digital Life for three weeks and I cannot talk to anyone, they do not hang up the phone after 35 minutes online or they transfer me to another At & T department is abusive and incredibly absurd.

Digital Life is claiming I owe $182 for services I canceled after having my contract fulfilled. I spent over 35 hours on the phone jumping through hoops and getting pushed around m, laughed at, and called a liar. I didn’t realize ATT was hurting so bad they have to extort $182 from a loyal customer.