Billing & Payments

Spent hours with Att technical support last night. They determined that our gateway had failed. They are sending us a new one, but it may take 2 to 3 business days, they could send a technician to the house, but still two days until a slot was available. Is there anyway anyone knows of a faster way

For NEW service I was supposed to get a $250.00 card. Get the run around every time I call about it. Now they say I need a bill from another provider and a ETF fee to get the $250.00. Who else has been deceived like this?

I bought a phone Pixel 6 through ebay tied to the operator. There is a SIM card of the operator itself, but I do not know the number. I have no connection with the seller, I tried to unlock it in an official way through the AT&T's site, but it doesn’t work, I can’t contact the operator about sep

Do they have Apple Watch screen protectors in store?

My install was cancelled without notice and rescheduled for the following week. I signed up for autopay before service started, but apparently the system starting billing the week prior. In short, I started service with autopay but AT&T did not process it at the same time service started. As a r

I'm able to access my [AT&T Cingular Flip 4] phone's [internal storage] & the [photos] folder, however this folder is empty. All of my photos can be seen from the phone's [Gallery]. How does one transfer [photos] from the phone's [Gallery] to the phone's [Storage] folder, such that the photo

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.