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Billing & Payments

Billing & Payments

Understand & pay your Digital Life bill.

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No response back from a billing dispute and now unable to contact anyone

I called last week to dispute charges that were supposedly added to my account in 2016 that I was unaware of. I have not heard back from anyone and I

 posted 

19 days ago

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Last response by 

17 days ago

Accepted Solution

Official Solution

Hard Inquiries

I checked my credit report and I noticed that AT&T  placed a Hard Inquiry on my Equifax account back on  June 20, 2017. I have never had or attempted

 posted 

2 years ago

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Last response by 

2 months ago

Combined services Customer service - ignore or hang up call instead of resolve dispute?

Is it AT&T customer service policy’s standard operating practice to not return calls left to their voicemail accounts or to hang up on a customer duri

 posted 

2 months ago

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Last response by 

2 months ago

Digital Life Refusal to Cancel Service

I had a terrible experience with Digital Life yesterday. I spoke to 4 different representatives who all claimed to be cancellation specialists. I WANT

Digital Life Issues- need an address or email address to send my COMPLAINT!!!

They make it very difficult to get in touch with someone here! I want an address or an email address where I can send a formal letter of complaint. I

 posted 

4 years ago

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Last response by 

2 months ago

Accepted Solution

Official Solution

What is the proper way to cancel Digital Life and ATT Mobility

I would like to terminate my services properly and in the proper time frame.  How does one do this? Thank you, Sande

 posted 

2 years ago

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Last response by 

2 months ago

Cannot cancel digital life

Hi - I've tried to cancel my account for quite some time now.. I have mailed, called, and gone online to cancel my account and I can't reach anyone th

Horrible Disservice!!!!

AT&T locked my family in our home and refused to resolve the issue with their lock. Further communications were met with interactions from their disho

Recently purchased house with ATT Digital Life including security camera's, sensors. How do I use?

Can it be used within the house immediately?Where can I get instructions?How do I activate?

 posted 

5 months ago

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Last response by 

5 months ago

Lower my bill or cancel

My bill is $54.99 a month for monitoring service. I see other carriers as low as $9.99 a month. Why is the bill so high with AT&T?

 posted 

5 months ago

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Last response by 

5 months ago

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