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Billing & Payments

Billing & Payments

Understand & pay your Digital Life bill.

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Accepted Solution

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Hard Inquiries

I checked my credit report and I noticed that AT&T  placed a Hard Inquiry on my Equifax account back on  June 20, 2017. I have never had or attempted

 posted 

2 years ago

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Last response by 

8 days ago

Combined services Customer service - ignore or hang up call instead of resolve dispute?

Is it AT&T customer service policy’s standard operating practice to not return calls left to their voicemail accounts or to hang up on a customer duri

 posted 

25 days ago

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Last response by 

25 days ago

Digital Life Refusal to Cancel Service

I had a terrible experience with Digital Life yesterday. I spoke to 4 different representatives who all claimed to be cancellation specialists. I WANT

 posted 

2 months ago

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Last response by 

a month ago

Digital Life Issues- need an address or email address to send my COMPLAINT!!!

They make it very difficult to get in touch with someone here! I want an address or an email address where I can send a formal letter of complaint. I

 posted 

4 years ago

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Last response by 

a month ago

Accepted Solution

Official Solution

What is the proper way to cancel Digital Life and ATT Mobility

I would like to terminate my services properly and in the proper time frame.  How does one do this? Thank you, Sande

 posted 

2 years ago

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Last response by 

a month ago

Cannot cancel digital life

Hi - I've tried to cancel my account for quite some time now.. I have mailed, called, and gone online to cancel my account and I can't reach anyone th

 posted 

3 months ago

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Last response by 

2 months ago

Horrible Disservice!!!!

AT&T locked my family in our home and refused to resolve the issue with their lock. Further communications were met with interactions from their disho

 posted 

3 months ago

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Last response by 

2 months ago

Recently purchased house with ATT Digital Life including security camera's, sensors. How do I use?

Can it be used within the house immediately?Where can I get instructions?How do I activate?

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3 months ago

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Last response by 

3 months ago

Lower my bill or cancel

My bill is $54.99 a month for monitoring service. I see other carriers as low as $9.99 a month. Why is the bill so high with AT&T?

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3 months ago

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Last response by 

3 months ago

Looking for a Lower Monthly Price for Digital Life

I contacted Digital Life looking for a Lower Monthly price.  I have been paying $43.29 per month for 9 years.I have everything ATT at my house (intern

 posted 

4 months ago

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Last response by 

4 months ago