AT&T Phone Installation

Who do I contact re: removing disconnected landline from the underground conduit that goes from pole to the house? I had a DSL line for many years & it's too slow for my current needs. ATT does not serve my address so I can't use them. I want to have the ATT landline removed so that I can utiliz

Our "high-speed" internet first started having problems on a rainy day, December 14th. This has happened in the past, but usually cleared up as soon as the rain stopped. Not this time. Several days later, the internet was still down and the phone line went from crackling, to completely dead. (No dia

​I have an iPhone, and I cannot use a new SIM. I contacted Apple, and they told me that the lock is through you​ ​After communicating with your robot and using this site​ ​://www.att.com/deviceunlock/​ ​...​ ​my IMEI: (Edited per community guidelines) ​I see the following error from your

What steps should I take to modify the caller ID name on my digital home phone service? Currently, the last name and first initial are separated by a comma, but I prefer a blank space instead of the comma.

We have tried for 3 days to get to the correct repair department for our landline.  Half the time, we end up at UVerse, or the billing department, no matter what number we call.  There doesn't seem to be a clear option for the repair department.  If we do reach someone that seems to be able to help,

A semi-truck snagged the lines in front of my house. The resulting tension led to four power poles and two old southern bell poles being snapped. FPL came out and replaced their poles right away and restored service. They said they can not touch the AT&T (Southern Bell) poles and that they need t

Does AT&T post the actual change lists per phone update somewhere on their website, and if so could you link me to that? I can't seem to find it and I feel like I'm just over looking it somewhere. Update Changelists for AT&T phones.

I recently bought the DLP 72362 base with a handset and two expansion handsets. I'm interested in purchasing additional handsets. Can you recommend which ones would be the most compatible?

I received a phone call and email stating that my business was eligible for a digital promotion. They would convert my phone lines to fiber optic and VOIP. This would save a lot of money but I don't know if the guy is really with AT&T. Someone from AT&T came by one day and spoke to me abou

Hello - There is a low hanging AT&T communication line blocking access to my residential street for large vehicles. We have a moving truck scheduled to arrive 12/30 and they will not be able to enter my street.  Request submitted to AT&T on 12/26 and am told it has been evaluated and w