AT&T Phone Features

AT&T Phone Features

Taking advantage of your AT&T Digital Phone features.

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My landline is not showing notifications when i get a voicemail

whenever someone tries to call me and leave a voicemail it wont show i have a unopened voicemail. but when i go into the messages the voicemail is there. sometimes a notification will show after a few days of the voicemail being there but usually it never tells me.

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Getting "BAD REQUEST" whenever I try to download Voicemail from ATT Server

A little more than 2 weeks ago I was able to download all my Voicemail messages to my hard drive. Now every time I try to download Voicemail messages I get a "BAD REQUEST" answer from ATT Server. At first I used to get the error Pop-Up messaga that "ATT IS HAVING TECHNICAL DIFFICULTIES. TRY AGAIN

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Block International outgoing calls

I do not see "my digital phone" on my account login to block out going international calls

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digital phone call protect

I would like to set up digital phone call protect on my home phone. However, I cannot see the options given in the instructions when I sign into my account. Does it only work on certain types of home phone accounts? Is that feature no longer available? Help! Darin

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call forwarding

Is it possible, and if so, how would I go about forwarding my AT&T landline phone number to an AT&T prepaid mobile phone?

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Texas Universal Service Surcharge

An older relative in Texas on Medicaid saw his Texas Universal Services Surcharge increase from $1.89 to $13.78 between August and September. Why was there such a large increase? He struggles to pay his bill even though he rarely uses his phone.

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called ID stopped working a week ago on my landline (didn't do anything on my end)

Greetings,My Called ID stopped working about a week ago on my home phone (Landline). I made no changes to my service.  What happened?  Thanks for any help/assistance. 

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Trying to block a number

It never works it always says try again in a few minutes

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Spectrum Landlines can't call in to my new ATT digital home phone

I recently subscribed to ATT digital phone as my new landline. I previously had Spectrum. My new phone calls all phone numbers but it is not receiving numbers from Spectrum home phones. I receive calls from business and cell phones just not from 2 spectrum landlines (that I am aware of). I was recei

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answering service with voip home phone

I have recently converted my old landline service to VOIP on fiber optic cable. I cannot get the answering service to work. I have tried to get it working via Myatt on the web but the convoluted web site directions haven't helped much. I have tried ATT tech support 3 times but the Manila tech servi

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Broadband 1 flashing red

I have restarted the gateway many times and nothing had changed about the situation, issue has persisted for two days now

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 • Internet

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App

I'm trying to setup the app to monitor devices and needing g to reset my password, but it says my verification info is incorrect 

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 • Wireless

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Is AT&T DLP72362 expanable with more handsets

Is AT&T DLP72362 (from Costco) expanable with more handsets? If so, what model and where can it be purchased?

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 • Home Phone

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Husband in South America (Santiago, Chile) all of a sudden cannot receive phone calls

Hello- My husband is in South America right now (Santiago, Chile) and all of a sudden cannot receive phone calls. When he's called, the phone doesn't ring and a message in Spanish comes up (we think it says that the number doesn't exist?). Voicemail is not an option.  He has been on the phon

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 • Wireless

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galaxy z flip phone (purple) Please HELP!!!

The motherboard failed Samsung says it was damaged and wants me to pay for it. It is only 6 months old. I have traded in my old phone and got this one free because of the promotion att was running now I have no phone and I still have 3 years with att. I don't know what to do

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 • Wireless

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No Voicemail Number

I have a Galaxy S20 FE 5G. I have been trying to set up my voicemail, and haven't been able to. For starters I accidentally deleted my voicemail number ages ago and haven't been able to get it back which I assume is the main issue I am dealing with here. How do I get the original VM number back?

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 • Wireless

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

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 • TV

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I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

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 • Internet

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NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

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 • Wireless

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Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

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 • Wireless

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ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

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 • Internet

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