AT&T Phone Features

AT&T Phone Features

Taking advantage of your AT&T Digital Phone features.

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memory full

CLP99587 displays "Memory full" , calls will not be answered. How to reset?

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how do I clear out my voice mail?

My voice mail is full and will not accept more voice mail messages

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Manage Call Protect still not working

For a long time if you clicked on Manage Call Protect you got an error message because it was attempting to use a URL that didn’t exist. This has been fixed, but the page it transfers you to immediately becomes shaded and nothing can be entered. Anyone know what’s going on?

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How to unblock a number

Cannot seem to unblock a number that was accidentally blocked on AT&T DLP 72362. I’d be happy to know just how to reset the whole thing at this stage. Please help. 

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Business caller id wrong company name - needs to be updated

My Business # [EDITED per Community Guidelines] is showing Allstate Insurance and needs to be American Family Insurance -

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Voicemail

My voicemail started cutting off messages from callers. Is there any way I can extend the time that a caller has to leave a message?

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How to use star services on landline phone while using the router as the source.

When I try to use the star features on my phone it continously says I am not authorized to use the service ....please contact service provider. But when I try that no one can help.

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AT&T DL72119 Cell phone compatiblility

Will an At&T DL72119 accept or connect with iPhone SE Second Generation?

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139

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How to enable Locate Me

I need to enable Locate Me so I can have multiple phone numbers ring when my VOIP phone is called, but it's impossible to find on the website. Instructions on the website are out of date. Help!

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Create 2nd voicemail box for 2nd digital phone number

We have 2 numbers on our digital voice uverse account. Both have shared the same voicemail primary user account. I need to have each number to have its own voicemail box.  I have already created a sub-account, as I understand a sub-account can have their own voicemail box. The options listed h

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trade in credit

I traded in my iPhone 11 for a iPhone 14 pro and was supposed to get max credit. I mailed it back mid October. It is now February and I have not seen a credit.  I realize it takes 3 billing cycles and that has come and gone.  Who do I contact about this?  Thanks

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 • Wireless

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galaxy z flip phone (purple) Please HELP!!!

The motherboard failed Samsung says it was damaged and wants me to pay for it. It is only 6 months old. I have traded in my old phone and got this one free because of the promotion att was running now I have no phone and I still have 3 years with att. I don't know what to do

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 • Wireless

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No Voicemail Number

I have a Galaxy S20 FE 5G. I have been trying to set up my voicemail, and haven't been able to. For starters I accidentally deleted my voicemail number ages ago and haven't been able to get it back which I assume is the main issue I am dealing with here. How do I get the original VM number back?

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 • Wireless

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combine 2 emails

is there a way to combine 2 emails so I don't have to sign out of one to sign into the other?

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 • Email

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sbcglobal.net login issues

One sbcglobal.net address works fine. Never have to change a thing there. My other I have to reset the password every time I sign in on every device and app, and can only be logged into one at a time. So (Edited per community guidelines) annoying.Any solutions out there? Like real permanent ones? Ch

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 • Email

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Caller to my digital home phone gets 2 rings on his end followed by dead air

Others in my neighborhood have the same problem. I have a ticket M63848724 opened 1/21/2023.  I'm in NC. Callers from Florida, SC, NC, and NY have told me they have the same issue - call my digital home phone, get either dead air, or 2 rings followed by dead air.  Two reports of going to

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

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 • TV

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I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

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 • Internet

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NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

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 • Wireless

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Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

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 • Wireless

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ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

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 • Internet

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