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AT&T Phone Account

Learn how to manage your AT&T Phone service and account.

3.6K

Payment Sent & Never Received

Dear AT&T,    I have been a loyal customer since the 1960's & have paid my statements timely. I received my  statement that was due on Feb 8, 2017 on

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145

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Huge ATT Billing Error: $1,200 landline bill

I'm a longtime (20-year) AT&T customer. I have landline and DSL service, which typically costs about $85/month. I've had the All Distance plan for abo

 posted 

4 years ago

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Last response by 

Ms.Tiz 

4 years ago

Questions

182

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Need a manager ASAP

You guys cashed a $292.19 check on mine in January but never posted it to my account.  I've called in 4 times and followed the claims process, but sti

 posted 

4 years ago

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Last response by 

Diebold821 

4 years ago

Questions

115

2

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Fraudulent account

I have found out that an account [edited for privacy – please do not post personal information] was opened in my name on 11/18/2013 at an Ocala, FL ad

 posted 

4 years ago

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Last response by 

ATTHelp 

4 years ago

Questions

343

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shady bundles

If when renewing your contract and you use the chat option, and some on phone. how do you get the transcript of conversation where the terms you are a

 posted 

4 years ago

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Last response by 

ATTHelp 

4 years ago

Questions

171

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Unable to set up an online account for my landline service.

Sites keeps giving me an error. Chatted with two people from support and still not receiving an email or call back on how to resolve this problem

 posted 

4 years ago

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Last response by 

ATTHelp 

4 years ago

Questions

739

4

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Lost my Phone Number and Don't Know Why

If anyone can assist, please let me know. AT&T gave my phone number to Verizon. I don't know why. So, I want it back. They said it would be back today

 posted 

4 years ago

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Last response by 

ATTHelp 

4 years ago

Questions

184

1

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very unsatisfied customer

I have been on the phone with you guys, a few times each month in regards to some unreturned equipment that I have never received. From what I have be

 posted 

4 years ago

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Last response by 

ATTHelp 

4 years ago

Questions

166

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Very Frusterated

I have been trying all day too pay a bill for a disabled individual. I was told call the 2020 number. I did they want to charge a fee for paying elect

 posted 

4 years ago

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Last response by 

Freddygram6 

4 years ago

Questions

158

2

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Accepted Solution

Official Solution

Block Calls

How do I block a caller

 posted 

4 years ago

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Last response by 

Ruggrr 

4 years ago

Questions

1.8K

3

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