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AT&T Phone Account

AT&T Phone Account

Learn how to manage your AT&T Phone service and account.

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Is there a real live person there?

Is there a real live person to talk to regarding repair. I've been in an automated 'loop' for hours

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282

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Trying to restablish service since November 2nd but number has not been ported from Magic Jack.

In December 2015, we left ATT after nearly 20 years of service to try the cheaper alternative Magic Jack. We had our long time phone number ported ove

 posted 

4 years ago

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Last response by 

4 years ago

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806

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Accepted Solution

Official Solution

DIRECTV

Can I just have DirecTV and internet service?  I no longer need phone service for my landline.

 posted 

4 years ago

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Last response by 

4 years ago

Questions

587

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disgusted!!!!!!

I have had att landline for over 30 freakin years, I have just wasted 2 days trying to pay my ***** bill with your automated system, all it does is di

 posted 

4 years ago

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Last response by 

4 years ago

Questions

273

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Incorrect/fraudulent use of email

Hello, my email is being used as the contact place for a customer of yours who is not me. Ray has incorrectly reported my email address to you as his

 posted 

4 years ago

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Last response by 

4 years ago

Questions

286

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Unable to have my billing address corrected.

I set up a land line service for my mother who lives in a nursing home in another state. When I set up the account, I gave them MY home address as the

 posted 

4 years ago

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Last response by 

4 years ago

Questions

308

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When should I get a refund from a cancel phone service

It has been more than 60 days and still did not get a refund from my account - any problems

 posted 

4 years ago

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Last response by 

4 years ago

Questions

269

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How can I report extremely poor customer service to management?

I have no less than NINETEEN interactions with NINETEEN different agents regarding the SAME issue (getting a billing credit to show up on my account).

 posted 

4 years ago

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Last response by 

3 years ago

Questions

321

4

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Billing problem representative unhelpful

Last month I had some issues were if you look at my bill it show late charges and also phone charges I did not authorise.I had to call at&t 3 months n

 posted 

4 years ago

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Last response by 

4 years ago

Questions

305

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att.net forwarding problem "password setting"

It's complicated! I have an att.net subaccount, call it 'B', on my wife's att.net account, call it 'A', and B is linked to A.On my account B, I set a

 posted 

4 years ago

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Last response by 

4 years ago

Questions

547

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